Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,418 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,418 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 29th January 2025

411

Anonymous

Anonymous // 01/01/2019

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“Excellent, speedy service and highly personable staff on the phone.”

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Posted 3 years ago

“Great customer service and great selection. Wonderful to work with this supplier ❤️”

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Posted 3 years ago

“Textile Express were very speedy in sending my fabric to Northern Ireland. The fabric is lovely and I will certainly use them again. I loved the message on the paper slip - ‘I hope your order makes you smile! And it did.”

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Posted 3 years ago

“Speedy service and beautiful fabrics - I'll be back for more!”

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Posted 3 years ago

“Very pleased with purchase - good vslue and express delivery”

Textile Express 5 star review on 29th November 2021

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Posted 3 years ago

“Excellent service - speedy and efficient! And visiting the shop in person is one of my favourite things to do!”

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Posted 3 years ago

“Quick dispatch lovely fabric thank you!”

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Posted 3 years ago

“Sadly one of the items I wanted had sold out, but they phoned to inform me and checked if anything else could do instead. Very helpful and informative”

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Posted 3 years ago

“From start to finish the service was first class.”

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Posted 3 years ago

“excellent service and great range of fabrics,”

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Posted 3 years ago

“Great service, good quality fabric at a competitive price.”

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Posted 3 years ago

“Excellent service. Thank you.”

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Posted 3 years ago

“The fabric I tried to order online was unavailable - when I called the shop, the assistants I spoke with were extremely helpful and a number of samples were selected and sent to me the following day. Excellent customer service - highly recommended.”

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Posted 3 years ago

“Only one, super!”

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Posted 3 years ago

“Great fabric, quickly delivered too. Will buy from again!”

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Posted 3 years ago

“Easy to order and I had a phone call when they didn't have quite the amount left on the roll that I had ordered. Delivery was super fast too.”

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Posted 3 years ago

“Material delivered promptly, good quality and excellent service.”

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Posted 3 years ago

“Great customer service. Excellent sample offer so you can look before you buy. Very helpful. Great choice and quality of fabric.”

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Posted 3 years ago

“Very quick and efficient service. Good quality product.”

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Posted 3 years ago

“Incredible customer service, really friendly and helpful when I spoke with them on the phone. Fast delivery and great fabric. Will definitely use again.”

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Posted 3 years ago

Textile Express is rated 4.9 based on 7,418 reviews