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Textile Express Reviews

4.9 Rating 7,354 Reviews
99 %
of reviewers recommend Textile Express
Company Reviews Metrics
4.9
Based on 7,354 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Textile Express Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Joanne Jennings
Verified Buyer
“Excellent customer service on the phone and fast delivery.”
Helpful Report
(Oswestry) - Posted 2 months ago
Kathy Mann
Verified Buyer
“I am delighted with my fabric it’s perfect. I have been very impressed with the efficient service I received and thrilled when my order arrived within a few days. I would definitely recommend Textile Express and wouldn’t hesitate to use them in the future.”
Helpful Report
(Oswestry) - Posted 2 months ago
Susan Austin
Verified Buyer
“Super fabric and fast delivery . What more could you ask for.”
Helpful Report
(Oswestry) - Posted 2 months ago
Jacqui Gaunt
Verified Buyer
“I rang for a very quick delivery, and Textile Express were great...took the order, and said it would be in 1st class post that day, and it was! Great service...thank you very much.”
Helpful Report
(Oswestry) - Posted 2 months ago
Deborah Murray
Verified Buyer
“Fantastic customer service, speedy delivery and great fabric, thank you 🙂”
Helpful Report
(Oswestry) - Posted 2 months ago
Alex Tinkler
Verified Buyer
“Super happy with the material quality. Bought this to upholster a custom case I was building. Highly recommend the snakeskin fabric for this purpose, which includes a thin liner. This was my first order with Textile Express after EU Textiles sent me the incorrect item. The material looks great, and was delivered in a couple of working days.”
Textile Express 5 star review on 26th September 2024
Helpful Report
(Oswestry) - Posted 2 months ago
Wendy Flegg
Verified Buyer
“Arrived quickly. Lovely soft waterproof material”
Helpful Report
(Oswestry) - Posted 2 months ago
Stella Hewison
Verified Buyer
“Customer service 1st class Quality of fabric I chose 1st class Prompt delivery Would have no hesitation in recommending them to other people wanting textiles Thanks Stella”
Helpful Report
(Oswestry) - Posted 2 months ago
Valerie Leyland
Verified Buyer
“Good customer service”
Helpful Report
(Oswestry) - Posted 2 months ago
Olive Barnett
Verified Buyer
“Excellent service with samples and working out material required. Louise in particular was very helpful and arranged delivery. This was on time and Parcel Force even apologised for being 3 minutes late.”
Helpful Report
(Oswestry) - Posted 2 months ago
Jane White
Verified Buyer
“Order was easy to place. Good friendly customer service - telephone was picked up promptly (very important!) when I called with a query and I received a timely follow up reply with an update on delivery. Delivery was then made at the expected time. I can receommend this company.”
Helpful Report
(Oswestry) - Posted 2 months ago
Jonathan Baldock
Verified Buyer
“Great value and great communication. Even when the delivery drivers (Parcelforce) didnt deliver the parcel on time as they promised. The team at Textile Express were chasing it and super helpful. Great people and great company - I’m now a regular customer and highly recommend them.”
Helpful Report
(Oswestry) - Posted 2 months ago
Alison Bull
Verified Buyer
“I have ordered a few times from Textile Express and every time I have received the order very quickly and packaged nicely. There products are good quality and competitive prices. Their Instagram is engaging and the family vibe of the company shines through. I would definitely visit the shop if it wasn't so far away.”
Helpful Report
(Oswestry) - Posted 2 months ago
Dominique Castex
Verified Buyer
“Fast and efficient delivery! Beautiful fabric!”
Helpful Report
(Oswestry) - Posted 2 months ago
Janet Noble
Verified Buyer
“Ordered in the afternoon, despatched same evening, delivered promptly.”
Helpful Report
(Oswestry) - Posted 2 months ago
M Rees
Verified Buyer
“Excellent service and a lovely message with my irder. Diolch yn fawr”
Helpful Report
(Oswestry) - Posted 2 months ago
Berenice Foster
Verified Buyer
“So helpful with choosing and sending samples outvt me based on my preferences”
Helpful Report
(Oswestry) - Posted 2 months ago
Nele Noormets
Verified Buyer
“Super fast delivery and good customer service”
Helpful Report
(Oswestry) - Posted 2 months ago
Vicki Sharp
Verified Buyer
“Very helpful response to an enquiry email. Fabric arrived in a couple of days. Beautiful quality, a bargain! Will be buying again.”
Textile Express 5 star review on 17th September 2024
Helpful Report
(Oswestry) - Posted 2 months ago
Jill Tuck
Verified Buyer
“Quick service. Beautiful product”
Helpful Report
(Oswestry) - Posted 2 months ago
Textile Express is rated 4.9 based on 7,354 reviews
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