Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,428 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 14th February 2025

412

Anonymous

Anonymous // 01/01/2019

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“Great service, reasonablly priced quality products :)”

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Posted 1 year ago

“Quick efficient service and delivery. Had been searching for the material for ages. In stock at Textile Express and amazing price.”

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Posted 1 year ago

“The fabric I received which was viscose, was so thin it proved useless in dressmaking. Always been happy with the products, but not this time.”

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Posted 1 year ago

“I am very pleased with my fabric. It is of great quality and will be perfect for my project. Speedy delivery.”

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Posted 1 year ago

“Truly excellent customer service. The fabric I wanted to buy "Disappeared" from my basket as I went to pay for it on a Sunday afternoon. I emailed & received a reply on Monday morning, confirming that the fabric remnant was still available & would be put aside for me till I got in touch to pay. I spoke to a lovely lady on the phone who was very helpful. Payment made, item dispatched & received very quickly. I've always received good customer service from Textile Express, but this was truly outstanding & made me feel valued as a customer. Needless to say, I'll be back.”

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Posted 1 year ago

“Fantastic fabrics, unusual and stunning”

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Posted 1 year ago

“Great company - always helpful - I particularly like their range of “iliv” sustainably sourced cotton fabrics.”

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Posted 1 year ago

“Lovely fabric, ace postage time and great company 😄”

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Posted 1 year ago

“Such a fantastic selection of fabrics to choose from and at a range of prices. Well organised website and efficient ordering and delivery service. Packaging of fabrics superb - plus the nice touch of a little leaflet in the package, offering help with the project. Superb!”

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Posted 1 year ago

“Arrived very quickly and were helpful when I called.”

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Posted 1 year ago

“Very pleased with the price and speed of delivery of a lampshade kit ordered from Textile Express. Would use again.”

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Posted 1 year ago

“Very good that you send out samples of fabrics, as descriptions don't always give the full picture”

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Posted 1 year ago

“Excellent service both in store and on line and by telephone. Excellent range of fabrics and very professional support and advice from staff.”

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Posted 1 year ago

“Thank you for your speed, efficiency and little note! It's good to know there are real people at Textile Express”

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Posted 1 year ago

“Great fabric!”

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Posted 1 year ago

“Excellent sevice and very happy with the fabris.”

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Posted 1 year ago

“4" Curtain tape was perfect, easy to use to replace the old tape, packaged well and quick delivery, Thankyou ☺️”

Textile Express 5 star review on 1st February 2024

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Posted 1 year ago

“arrive very timely. thank you”

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Posted 1 year ago

“Easy website to navigate. Found just what I wanted at a competitive price. Arrived in good time. Would definitely recommend this company.”

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Posted 1 year ago

“Perfect product with prompt delivery”

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Posted 1 year ago

Textile Express is rated 4.9 based on 7,428 reviews