Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,427 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,427 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 14th February 2025

412

Anonymous

Anonymous // 01/01/2019

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“I ordered some samples. Speedy delivery.”

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Posted 9 months ago

“Very pleased with my purchase ,good price and great service ,will order again whe on my next project .”

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Posted 9 months ago

“A fantastic online shop for me to find the most amazing fabric choices. Always my first go to Fabric supplier. Thank you”

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Posted 9 months ago

“Great service from Textile Express. Fast delivery and good quality fabric. I will definitely use them again.”

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Posted 9 months ago

“Excellent customer service. Will use again and have already recommended others.”

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Posted 9 months ago

“I'm absolutely delighted with the fabric I chose and was impressed with how quickly it arrived. Thank you Textile Express.”

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Posted 9 months ago

“Really lovely fun fabrics - I found the perfect one for my project.”

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Posted 9 months ago

“I have used Textile Express before and recommended them to friends both for the value they offer and the excellent customer service. This time the lady I ordered samples from warned me that a couple of the fabrics were low on stock and then offered to write the remaining stock level on the back of the swatches. Small efforts but sadly unusual these days.”

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Posted 9 months ago

“I always love buying from this company. It's so easy to order , samples are free and the delivery is speedy. Can't fault them.”

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Posted 9 months ago

“Always lovely service from Textile Express, with a great quality range of fabrics and haberdashery.”

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Posted 9 months ago

“Prompt delivery of high quality material. Blackout curtain lining I just need to get on with the sewing. Great they send matching thread . Always recommend to friends. Thank you”

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Posted 9 months ago

“The fabric is lovely and delivery prompt. The pattern repeat given in description was not accurate and I had to buy more fabric. This second piece did not match with the first. Had to abandon thoughts of matching accurately. Thankfully pattern is busy enough that it shouldn’t be too obvious. Is the fabric a second?”

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Posted 9 months ago

“Very pleased with my order. Excellent price, good communication from start to finish. Will certainly use again.”

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Posted 9 months ago

“The Sample service meant I was able to check a number of fabrics before making my decision. The fabric I wanted was not available in the length I wanted initially but Textile Express ordered additional fabric from their supplier so I stil received my order quickly. Used it the fabric to make a new cushion cover for a chair. Easy to work with, doesn't fray too much and really pleased with the result”

Textile Express 5 star review on 11th May 2024

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Posted 9 months ago

“Spoke to a REAL person on phone. Amazing service and next day delivery. I felt as though I was valued as a customer. WOW. You don’t get much of that these days. Will definitely be my go to supplier for all future fabric buying. Well Done guys. Keep it up.”

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Posted 9 months ago

“I was extremely impressed with the service provided, not only were the products great but the customer service when I rang up was fantastic! Thank you”

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Posted 9 months ago

“Very impressed with textile express. Good communication concerning a query, fabric delivered promptly. Can recommend them to any potential customer.”

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Posted 9 months ago

“Covered seating & cushion on garden sofa with the fabulous camouflage fabric so it blends into the garden. Very fast & efficient service.”

Textile Express 5 star review on 7th May 2024

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Posted 9 months ago

“Beautiful fabric, good advice given by help desk”

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Posted 9 months ago

“Very quick delivery and good quality items. Thank you”

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Posted 9 months ago

Textile Express is rated 4.9 based on 7,427 reviews