Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,418 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,418 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 29th January 2025

411

Anonymous

Anonymous // 01/01/2019

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“Great service as always! Great quality fabrics”

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Posted 3 years ago

“Very good service, item received quickl.”

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Posted 3 years ago

“Strong thick fabric”

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Posted 3 years ago

“Excellent will be intouch to order more when we have a bit of peace from thivirus absolutley delighted”

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Posted 3 years ago

“Excellent speedy service with a fabulous choice of fabrics”

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Posted 3 years ago

“Very happy with my purchase and the service and quick delivery. Looking forward to my next project to return for another purchase”

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Posted 3 years ago

“Excellent service helpful, on time, hassle free.”

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Posted 3 years ago

“My first experience of Textile Express. I found the website very easy to use and when I then needed to contact them by phone, they were extremely helpful. This included the suggestion of matching thread. My chosen fabric arrived as promised”

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Posted 3 years ago

“Quick and efficient, and responsive to a subsequent inquiry. I thoroughly recommend them.”

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Posted 3 years ago

“Fantastic service. Thank you.”

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Posted 3 years ago

“As always, beautiful fabric, stunning quality in fab prints. Delivery is always really efficient. I order for my business, Upcycled by Eilidh and really want to support a family run business and Textile Express never disappoints! Im also finishing up some footstools in these fabrics! Thank you 😁”

Textile Express 5 star review on 2nd December 2021

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Posted 3 years ago

“Lovely textiles and helpful staff. Just wish they would use parcel force to deliver.”

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Posted 3 years ago

“Very helpful service and good communication about my order.”

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Posted 3 years ago

“Brilliant service and beautiful fabric. My 'go to' fabric shop!”

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Posted 3 years ago

“The edging for our Roman Blinds arrived quickly and look great. Good value and service!”

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Posted 3 years ago

“Beautiful Fabric and very speedy delivery”

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Posted 3 years ago

“Great choices of fabric and very efficient delivery. I'm very happy with my new lampshade.”

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Posted 3 years ago

“A lovely shop full of so many rooms of so many different fabrics. They are displayed well so you can see them easily. The staff are very helpful, friendly & efficient when I have been into the shop. Adapted your changing robe pattern and used your beautifully soft bamboo towelling fabric. I added an embroidered pouch to personalise them. See 4 samples below. I have purchased online too also great but I didn’t get the discount they usually give me in the shop!”

Textile Express 5 star review on 30th November 2021

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Posted 3 years ago

“I buy mail order and the girls in the office are always very helpful.I usually ask for samples.When I have made my choice they match thread and braid etc for me.Always perfect match.The parcel arrives in a very short time.The quality of all the goods is excellent.”

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Posted 3 years ago

“Many thanks for suppling my chosen fabric within the promised timescale. Excellent service from a first rate company.”

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Posted 3 years ago

Textile Express is rated 4.9 based on 7,418 reviews