Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,378 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 8th January 2025

408

Anonymous

Anonymous // 01/01/2019

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“I recently ordered some upholstery samples from Textile Express, and was delighted with the speed of delivery. I will be ordering some fabric very soon.”

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Posted 1 year ago

“I received a fantastic customer service. The phone was answered within 2/3 rings , which is really unusual these days. The lady I spoke to asked me to send a photo of the extra material I needed. She then rang and left an answerphone message with ordering details. The next day she rang me to confirm that I had received the message. Once the material was ordered I received it very quickly. Great service. I have been recommending your establishment to all my sewing friends.”

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Posted 1 year ago

“I was more than pleased with my order and the swiftness of receiving it Thank you”

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Posted 1 year ago

“Good fabric many thsnks”

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Posted 1 year ago

“Beautiful fabric at a very reasonable price. It was delivered very quickly and the handwritten note is a lovely touch. Thank you”

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Posted 1 year ago

“Good value & range. Prompt service”

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Posted 1 year ago

“Incredibly prompt, efficient service. Always helpful. Which is why I use them regularly and visit as often as possible...it is a 3 hour journey but its worth it.”

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Posted 1 year ago

“Always find fabric at Textile Express that I have to buy.......with no real idea of what I'm going to use it for !! Always happy with the quality and always delivered quickly.”

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Posted 1 year ago

“Really lovely to deal with and my order arrived in good time.”

Textile Express 5 star review on 10th July 2023

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Posted 1 year ago

“Excellent service Fast delivery Beautiful quality fabric”

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Posted 1 year ago

“Really pleased with the fabric, willow stripe. Thread was also matched well and have made curtains for caravan. Good quality, price and delivery.”

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Posted 1 year ago

“The staff at Textile Express were very helpful with every question I asked. They provided samples to view very quickly and are all round an efficient, productive and helpful team. In my opinion they were excellent.”

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Posted 1 year ago

“I was delighted with the wonderful and friendly customer service I received from Textile Express.”

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Posted 1 year ago

“Always excellent service an prices”

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Posted 1 year ago

“Excellent choice and great service”

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Posted 1 year ago

“The customer service, speed of delivery and quality of fabric has been excellent every time if ordered from Textile Express.”

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Posted 1 year ago

“Easy website to navigate, prompt dispatch and good communication .”

Textile Express 5 star review on 3rd July 2023

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Posted 1 year ago

“Always a pleasure to deal with Textile Express - my favourite online fabric shop. Good to know that you can order quantities other than whole metres. The sample service is very useful when buying fabric without actually seeing it first.”

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Posted 1 year ago

“Lots of choice. Easy to order. Good quality and prompt delivery.”

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Posted 1 year ago

“Very helpful, arrived promptly and good value. Very pleased with results”

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Posted 1 year ago

Textile Express is rated 4.9 based on 7,378 reviews