Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,378 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 8th January 2025

408

Anonymous

Anonymous // 01/01/2019

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“Beautiful bobble fringe received in a matter of days even to the Channel Islands. Thank you for your wonderful service”

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Posted 2 years ago

“Excellent service; when we got the wrong fabric delivered (not their fault) they immediately arranged a replacement by courier, who also picked up the wrong fabric for return. Very friendly and helpful on the phone generally. You don't get that at Amazon! Highly recommended.”

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Posted 2 years ago

“Fabulous, no hesitation in recommending. Very good service and e mail updates/responses terrific”

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Posted 2 years ago

“I deal with TE via France and the customer service is excellent. I recommend TE to all my friends here.”

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Posted 2 years ago

“I identified the fabric I wanted while in the shop, but they did not have quite enough left on the roll. I was able to order it online later and it came within two days. Picked it up from the shop as I was not sure when I would be at home for a delivery.”

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Posted 2 years ago

“Excellent and fast service, would reckomend.”

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Posted 2 years ago

“Lovely staff very helpful and matched my fabric and zips perfectly”

Textile Express 5 star review on 29th September 2022

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Posted 2 years ago

“The ladies go above and beyond. They are very quick to make contact if there is a query with your order. I have always been very happy with everything that I have ordered and will continue to buy from them in the future.”

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Posted 2 years ago

“Easy to order, reasonable delivery time, lovely product - thank you.”

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Posted 2 years ago

“Super easy Web site with excellent choice of materials. Good communication and delivery as promised . Great”

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Posted 2 years ago

“I have used Textile Express for many years now. Always friendly service and quick to answer any questions you might have. Thank you once again”

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Posted 2 years ago

“I found them to be extremely helpful very pleasant & professional”

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Posted 2 years ago

“If you want fabulous textiles and a great customer experience then look no further I haven't ♡♡♡”

Textile Express 5 star review on 26th September 2022

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Posted 2 years ago

“Excellent product at an excellent price. Good delivery times.”

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Posted 2 years ago

“Always a delight to deal with you guys.”

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Posted 2 years ago

“Excellent service, lovely colours & feel of bamboo towelling.”

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Posted 2 years ago

“Prompt efficient service, delighted with cushion covers.”

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Posted 2 years ago

“Competitively priced designer fabric, great communication and speedy service. Definitely recommend.”

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Posted 2 years ago

“I wasn’t sure what type of material I needed for my project. I emailed Textile Express who very quickly came back to me with suggestions and followed up with an email offering free samples. Excellent customer service!”

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Posted 2 years ago

“Service was amazing. Asked for pictures of blue and white curtain fabrics Selection sent almost imminently. When I ordered my selected choice arrived within 2 days. Gtreat service and very friendly.”

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Posted 2 years ago

Textile Express is rated 4.9 based on 7,378 reviews