Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,433 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 26th February 2025

415

Anonymous

Anonymous // 01/01/2019

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“As always Textile Express are efficient, extremely helpful and supportive. I am an online customer as live far away from Oswestry but have implict trust that the team always delivers. The people I speak to are accommodating, knowldegeable and flexible. Couldnt hope for a better service thank you very much (again!) Jo”

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Posted 2 years ago

“Service was prompt and communication very good. Fabric also lovely! Thank you”

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Posted 2 years ago

“Excellent service. Can’t believe you are based in Oswestry. Lived in Shropshire all our lives until two years ago when we moved down here in retirement. Would certainly come back to you again”

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Posted 2 years ago

“Lovely shop and great customer support!”

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Posted 2 years ago

“Wide range and excellent products, fast and efficient service.”

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Posted 2 years ago

“Fabric arrived very quick”

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Posted 2 years ago

“Beginner sewer here and Textile Express staff so helpful. I’ve used 2 of their project videos towelling robe plus the yoga bag one. Accompanying materials brilliant. Thank you x”

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Posted 2 years ago

“Great friendly service as always. Thank you.”

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Posted 2 years ago

“Thank you for my order I am delighted with it. Great, efficient service and good quality fabric. Many thanks.”

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Posted 2 years ago

“Good quality fabric. Quick delivery.”

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Posted 2 years ago

“Easy to use website, very quick and efficient response to my order. Will definitely use again”

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Posted 2 years ago

“Outstanding quality, colour and service”

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Posted 2 years ago

“Excellent quality fabric, speedy delivery, have used Textile Express for a number of years and their customer service is superb. Highly recommend.”

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Posted 2 years ago

“Great as usual”

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Posted 2 years ago

“Very good service all the time and a pleasure to deal with yous”

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Posted 2 years ago

“Brilliant choice of products at very competitive prices. Excellent customer service!”

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Posted 2 years ago

“Allround excellent ..”

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Posted 2 years ago

“Very prompt and efficient service delivered in a manner that shows that this is a company that values its customers”

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Posted 2 years ago

“I have been a customer for a few years. The sample service is brilliant.Once I place an order, it arrives so quickly, very efficient. If a fabric is delayed, the communication is spot on..& the fabric is sent out as soon as its back in stock. In these new, testing times..we have lost our high street fabric shops, so I have to order online which is ideal”

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Posted 2 years ago

“Excellent service, lush fabric, arrive on time for my project. Will definitely be ordering more from them again.”

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Posted 2 years ago

Textile Express is rated 4.9 based on 7,433 reviews