Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,378 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 8th January 2025

408

Anonymous

Anonymous // 01/01/2019

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“I was a bit disappointed on this occasion as the fleece came off everywhere. The floor and settee were covered in it. I ordered the white fleece last year and not one single bit came off it. Not sure why the blue was so different. Very prompt delivery and well packaged.”

Helpful Report

Posted 2 years ago

Hello Teresa, I am really sorry to hear you were disappointed with your purchase. I have looked into your order and can see you initially bought white polar fleece and on your second order you purchased the cuddle fleece. Cuddle fleece has a much longer pile than the polar fleece so when cut it will drop some fluff from the cut edge. If you give the piece a good shake out you should find that no more fluff sheds. Kind Regards, Emily

Posted 2 years ago

“Beautiful fabrics Always very helpful and quick delivery Highly recommend X”

Textile Express 5 star review on 5th September 2022

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Posted 2 years ago

“Excellent service, especially sending the samples with helpful details on the back of them.”

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Posted 2 years ago

“I have bought from you before. Each time your service had been prompt. I also find your prices very competitive and appreciate that you supply swatches FOC.”

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Posted 2 years ago

“First class service.”

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Posted 2 years ago

“Wonderful service, lovely fabric at brilliant prices. Thank you be buying again shortly.”

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Posted 2 years ago

“Great very helpful service and fast delivery. Thank you!”

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Posted 2 years ago

“Excellent and fast service, as usual. I'd previously ordered samples so I knew which fabric to buy for the job, so it was as expected.”

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Posted 2 years ago

“Great seller, love the fabric which I've used for my garden cushions. It frays easily so I've had to overlock the edges, but that's no big deal. I'm planning to spray then with Scotchgard to make them a bit water resistant, but they will have to be protected properly in wet weather. Would buy this fabric again and will certainly use this company for future fabric purchases. Loved the little note that came with the order!”

Textile Express 5 star review on 30th August 2022

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Posted 2 years ago

“Very pleased with the service I received, in particular, the provision of product samples to enable me to be sure I purchased the correct material for my application. I would not hesitate to use again or recommend, Thank you.”

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Posted 2 years ago

“Loved the material Delivery very quick”

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Posted 2 years ago

“The fabrics I got from Textile Express were always of amazing quality and exactly what I wanted.”

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Posted 2 years ago

“Brilliant service.”

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Posted 2 years ago

“Excellent quality goods and exceptional service always Could you bring back the pig, Guinea pig and lion cushion panels please”

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Posted 2 years ago

“This is the 5th window I have dressed with fabric from Textile Express. Fabric is always very good and a great price.”

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Posted 2 years ago

“Excellent service. Good Quality fabric, just what I was looking for. I will be back! thank you.”

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Posted 2 years ago

“I couldn’t be more pleased with the quality of service and fabric. Thank you.”

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Posted 2 years ago

“Prompt delivery. Excellent service.”

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Posted 2 years ago

“Amazing product and good price although the taxes added on were a surprise. All in all really pleased”

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Posted 2 years ago

“I bought some roll ends and made a lovely top and plan to make cushion covers with the other pieces Great bargain and as usual excellent service.Thanks TE”

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Posted 2 years ago

Textile Express is rated 4.9 based on 7,378 reviews