Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,378 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 8th January 2025

408

Anonymous

Anonymous // 01/01/2019

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“Beautiful fabrics, great service, always available assistance and advice.”

Textile Express 5 star review on 23rd March 2023

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Posted 1 year ago

“Excellent in all respects. Gorgeous quality fabrics, incl. some lovely and fun original designs. Customer care is flawless and prompt, going above and beyond to ensure a first rate shopping experience. Thank you.”

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Posted 1 year ago

“Order received very quickly at a competitive price. Thank you.”

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Posted 1 year ago

“Excellent fabrics with a first class service. I had a problem with my order, contacted Textile Express and they dealt with it immediately. I would thoroughly recommend this seller.”

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Posted 1 year ago

“Excellent service, fabric arrived super fast and lovely quality.”

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Posted 1 year ago

“Samples and order all arrived promptly.”

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Posted 1 year ago

“Curtain fabric arrived within 48 hours of order being placed. Unfortunately on measuring out the fabric I noticed a flaw. I emailed Textile Express to explain the problem and attached a few pictures. Within 24 hours I had a reply explaining how I could proceed. I really liked the material so chose to have it replaced and return the imperfect fabric. I was given a choice of delivery days from which to choose which one best suited my schedule. The delivery company arrived with the replacement fabric and the paperwork to attach to the fabric being returned. The entire process couldn't have been made any easier and Textile Express went out of their way to ensure I wasn't inconvenienced. On unwrapping the replacement fabric I noticed that they had added an extra metre or two to ensure I had sufficient material. From beginning to end the service I received was superb and was made even better by the supremely professional and high level of customer care throughout the replacement and exchange process.”

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Posted 1 year ago

“Very quick service and fabulous fabric.”

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Posted 1 year ago

“Excellent service and quick delivery”

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Posted 1 year ago

“Prompt service and good communication”

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Posted 1 year ago

“This wonderful shop has a fantastic range of fabrics for every use - a real treasure trove! I have just bought some very beautiful Damask curtain fabric with all necessary linings, header tape etc. and can't wait to get going on making them. Communications, both by email and telephone prior to purchase were helpful and friendly and fabric samples were despatched quickly and without fuss or pressure. I would definitely recommend this family-owned Emporium.”

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Posted 1 year ago

“Great fabric with speedy delivery!”

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Posted 1 year ago

“A very helpful person took my order by phone and the fabric arrived shortly afterwards by post. All very efficient and the fabric is top quality as ever.”

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Posted 1 year ago

“Great service and great fabric!”

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Posted 1 year ago

“Can't praise them enough. Brilliant service.”

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Posted 1 year ago

“Thrilled with my cushion,exactly what I wanted.Huge bargain compared to others and yet beautifully made,and in Bonny Scotland.❤️.”

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Posted 1 year ago

“Excellent service friendly and very helpful staff . Order delivered in a few days . Will definitely use the service again”

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Posted 1 year ago

“Excellent service good quality product would recommend to anyone”

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Posted 1 year ago

“Excellent, helpful prompt service.”

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Posted 1 year ago

“Brilliant service quality fabric at reasonable prices”

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Posted 1 year ago

Textile Express is rated 4.9 based on 7,378 reviews