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Textile Express Reviews

4.9 Rating 7,469 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

4.9

Based on 7,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 8th April 2025

Melanie McDonald

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

Textile Express 5 star review on 25th February 2025

Textile Express 5 star review on 14th February 2025

Denise Polihronis

418

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super happy with the material quality. Bought this to upholster a custom case I was building. Highly recommend the snakeskin fabric for this purpose, which includes a thin liner. This was my first order with Textile Express after EU Textiles sent me the incorrect item. The material looks great, and was delivered in a couple of working days.”

Textile Express 5 star review on 26th September 2024

Helpful Report

(Oswestry) - Posted 6 months ago

“Arrived quickly. Lovely soft waterproof material”

Helpful Report

(Oswestry) - Posted 6 months ago

“Customer service 1st class Quality of fabric I chose 1st class Prompt delivery Would have no hesitation in recommending them to other people wanting textiles Thanks Stella”

Helpful Report

(Oswestry) - Posted 7 months ago

“Good customer service”

Helpful Report

(Oswestry) - Posted 7 months ago

“Excellent service with samples and working out material required. Louise in particular was very helpful and arranged delivery. This was on time and Parcel Force even apologised for being 3 minutes late.”

Helpful Report

(Oswestry) - Posted 7 months ago

“Order was easy to place. Good friendly customer service - telephone was picked up promptly (very important!) when I called with a query and I received a timely follow up reply with an update on delivery. Delivery was then made at the expected time. I can receommend this company.”

Helpful Report

(Oswestry) - Posted 7 months ago

“Great value and great communication. Even when the delivery drivers (Parcelforce) didnt deliver the parcel on time as they promised. The team at Textile Express were chasing it and super helpful. Great people and great company - I’m now a regular customer and highly recommend them.”

Helpful Report

(Oswestry) - Posted 7 months ago

“I have ordered a few times from Textile Express and every time I have received the order very quickly and packaged nicely. There products are good quality and competitive prices. Their Instagram is engaging and the family vibe of the company shines through. I would definitely visit the shop if it wasn't so far away.”

Helpful Report

(Oswestry) - Posted 7 months ago

“Fast and efficient delivery! Beautiful fabric!”

Helpful Report

(Oswestry) - Posted 7 months ago

“Ordered in the afternoon, despatched same evening, delivered promptly.”

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(Oswestry) - Posted 7 months ago

“Excellent service and a lovely message with my irder. Diolch yn fawr”

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(Oswestry) - Posted 7 months ago

“So helpful with choosing and sending samples outvt me based on my preferences”

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(Oswestry) - Posted 7 months ago

“Super fast delivery and good customer service”

Helpful Report

(Oswestry) - Posted 7 months ago

“Very helpful response to an enquiry email. Fabric arrived in a couple of days. Beautiful quality, a bargain! Will be buying again.”

Textile Express 5 star review on 17th September 2024

Helpful Report

(Oswestry) - Posted 7 months ago

“Quick service. Beautiful product”

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(Oswestry) - Posted 7 months ago

“Always very efficient in their sevice or in any queries they are asked. Impressed”

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(Oswestry) - Posted 7 months ago

“Always great service and lovely fabrics!”

Helpful Report

(Oswestry) - Posted 7 months ago

“Excellent service, rang to let me know that their were 2 variations of the material i needed and did i want samples to check. Helpful staff member went through how to work out how much material i needed for my curtains, recommended lining, and thread. Lovely package of everything arrived, all ready to sew. Thank you”

Helpful Report

Posted 7 months ago

“My order for the lampshade kits arrived very quickly, securely packaged, with email advising despatch. Also Louise responded to a query regarding material I wish to order and will let me know when it's been restocked. Excellent service thank you.”

Helpful Report

(Oswestry) - Posted 7 months ago

“My new favourite textiles website! Great variety of excellent quality fabrics, easy to browse and view collections, speedy free sample service to assist with choice (good size samples too!) and prompt delivery. Delighted with my beautiful new fabric and the price was very reasonable - I just need to find time to turn it into new chair covers now! I'll look forward to shopping with this lovely family company for my next interior project. Many thanks!”

Helpful Report

(Oswestry) - Posted 7 months ago

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Textile Express is rated 4.9 based on 7,469 reviews