Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,378 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 8th January 2025

408

Anonymous

Anonymous // 01/01/2019

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“Lovely fabric and quick efficient delivery”

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Posted 2 years ago

“As ever very good fabric and very good service”

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Posted 2 years ago

“Quality fabric, excellent value for money. I would recommend to others.”

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Posted 2 years ago

“Glad to support a family business where you can talk to a person when buying online. Excellent knowledgeable staff and wonderful array of fabrics at competitive pricing. Wish I lived closer to visit the shop.”

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Posted 2 years ago

“Extremely helpful for a complete novice.”

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Posted 2 years ago

“Beautiful material for my upholstery project. Came within a few days so really happy”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Excellent service..very helpful staff. Supplied me with exactly what I needed!”

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Posted 2 years ago

“Excellent, friendly and efficient service 5*”

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Posted 2 years ago

“All arrived as ordered. Thankyou. Only criticism was that the order was rather slow in coming. I was itching to carry on and had to wait a good week”

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Posted 2 years ago

Hello Gill, Thank you for your order. I am very sorry it was delayed getting to you. Unfortunately due to the Royal Mail strikes some orders are taking longer than usual to be delivered. If you need any order urgently in the future please do us on 01691 670562 and we can always look into or upgrade to the best delivery option for you. Kind Regards, Emily

Posted 2 years ago

“I ordered 2 traditional Welsh patterns, couldn't be happier with them. Beautiful fabrics, fantastic range, great quality, excellent service!”

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Posted 2 years ago

“Excellent company - have used often in the past too. Lovely wide range of fabrics, received samples before choosing, fantastic service and high-quality fabric, exactly as described.”

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Posted 2 years ago

“Lovely velvet”

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Posted 2 years ago

“Excellent service as always. Caring interested staff. Thank you.”

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Posted 2 years ago

“Love your welsh tapestry design have bought quite a bit and lovely fabrics to work with”

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Posted 2 years ago

“my fabric arrived speedily, but with a significant mark on it. I contacted tge company who responded straight away and dispatched another piece, which arrived the next day. Excellent customer service and lovely fabric”

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Posted 2 years ago

“It's an irony that France regarded as the home of couture has a total lack of fabric shops, so an online resource with a good selection is a real boon. The service is terrific.”

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Posted 2 years ago

“Really lovely company to deal with. I have passed their details onto several friends.”

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Posted 2 years ago

“Superb service and quality. My package went missing and they sent out a new package on next day delivery .”

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Posted 2 years ago

“ALWAYS an excellent service from textile express even online !! Thankyou all for always posting on time !”

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Posted 2 years ago

Textile Express is rated 4.9 based on 7,378 reviews