Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,427 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,427 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 14th February 2025

412

Anonymous

Anonymous // 01/01/2019

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“Very competitive prices and speedy delivery.”

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Posted 6 months ago

“Very pleased with the service I received from Textle Express. I got a free sample before buying several metres of fabric to recover some dining room chairs. My order arrived quickly and the product received is very high quality, just what I wanted, for an affordable price. I hope the chair covers will turn out well!! Thanks very much Textile Express!!”

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Posted 6 months ago

“Speedy delivery”

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Posted 6 months ago

“Excellent”

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Posted 6 months ago

“Great to be able to order free fabric samples, they arrived very quickly and I was able to make my choice for new bedroom curtains. Impressed with the quality of the fabric and looking forward to sewing them. Thinking of making accent pillows with one of the alternative fabrics so will order again. Glad I found this website.”

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Posted 6 months ago

“Lovely fabrics arrived on time. Thanks.”

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Posted 6 months ago

“Great fabric, prompt delivery. I was unsure how much fabric I needed but sent message and was soon sorted even though it meant I brought less.”

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Posted 6 months ago

“I love the fabric I recently ordered. It handles really well and I am so pleased with the dress I've made with it. The price was good value as well and I know if I had any query with anything then the staff at Textile Express would help immediately. Very good customer service.”

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Posted 6 months ago

“Excellent service and delivery time”

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Posted 6 months ago

“I sent for the double sided lampshade kit. Unfortunately the 'stick it' was too short (40cms rather than 50cms) but a quick phone call to Louise sorted it out and I had the replacement by first class post the next morning. She couldn't have been more helpful.”

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Posted 6 months ago

“Fast service, excellent communication and good quality fabrics”

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Posted 6 months ago

“Prompt service and always really helpful and friendly on the phone”

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Posted 6 months ago

“Ordered the lampshade kit after watching a short tutorial online. It arrived quickly and really pleased with my finished lampshade. By chance I visited the shop a week later, it was amazing so many beautiful fabrics and really friendly staff.”

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Posted 6 months ago

“Great customer service and love the material (ramie material)”

Textile Express 5 star review on 6th August 2024

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Posted 6 months ago

“Great service. Saw what I needed. Good price. Placed an order which arrived a few days later. Pattern cut out and now ready for sewing. Job done! Love it when you get seamless service like this.”

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Posted 6 months ago

“Superb customer service. They reached out to me after I made my order because they guessed I'd made a mistake (I had!). So helpful and kind. The kit was brilliant, a great price, excellent instructions and a great result which was only let down by my poor skills!”

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Posted 6 months ago

“Excellent service and very happy with the quality of the fabric I ordered. I would certainly recommend this company.”

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Posted 6 months ago

“Excellent company. Very helpful. Would highly recommend.”

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Posted 6 months ago

“Excellent service , beautiful quality materials at competitive prices .”

Textile Express 5 star review on 5th August 2024

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Posted 6 months ago

“A very good company to deal with. My orginal order wasnt avaliable. They got in touch straight away with an alternative. Which i was very happy with. Exellent service all round. Customer service team were very helpful. 10/10 overall an excellent service.”

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Posted 6 months ago

Textile Express is rated 4.9 based on 7,427 reviews