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Textile Express Reviews

4.9 Rating 7,425 Reviews
99 %
of reviewers recommend Textile Express
Company Reviews Metrics
4.9
Based on 7,425 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Textile Express Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Wendy Meade
Verified Buyer
“Outstanding personal service, so welcome in this age of “ impersonal business”!! Product of the highest quality, carefully packed and quickly sent. A real pleasure to deal with .”
Helpful Report
(Oswestry) - Posted 15 hours ago
Abi Evans
Verified Buyer
“Nice and helpful and the order came promptly without a hitch.”
Helpful Report
(Oswestry) - Posted 3 days ago
Denise Polihronis
Verified Buyer
“I ordered my lovely fabric and received it well packaged 2 days later! Thrilled👍”
Textile Express 5 star review on 14th February 2025
Helpful Report
(Oswestry) - Posted 4 days ago
Emma Lines
Verified Buyer
“Quick delivery and good choice of products. The little note added in the package was a lovely touch!”
Helpful Report
(Oswestry) - Posted 5 days ago
Trudi Brackstone
Verified Buyer
“Easy to use website, fast delivery, packaged well”
Helpful Report
(Oswestry) - Posted 6 days ago
Cornelia Ackermann
Verified Buyer
“It was such a nice shopping experience, your friendly service is great, and so is the choice. I will order again soon.”
Helpful Report
(Oswestry) - Posted 1 week ago
Jane Riley
Verified Buyer
“Good choice of textiles. Samples available by post. Prompt service in supplying orders.”
Helpful Report
(Oswestry) - Posted 1 week ago
Liz Rich
Verified Buyer
“Fantastic quick delivery and very helpful on the phone when I had a few questions.”
Helpful Report
(Oswestry) - Posted 1 week ago
Deborah Parker
Verified Buyer
“I highly recommend Textile Express because the staff members are very knowledgable about fabrics and they provide an excellent and friendly service. I love the fabrics in the shop, and the ones available to order, and a visit to the shop is always inspiring.”
Helpful Report
(Oswestry) - Posted 2 weeks ago
Kate Morrow
Verified Buyer
“I have always been extremely pleased with Textile Express but on buying a voucher for £25 to give to a friend at Christmas was surprised at the additional cost for a small handwritten card and a postage stamp. I can't remember the cost but will not use the service again.”
Helpful Report
(Oswestry) - Posted 2 weeks ago
Sarah Woodford
Verified Buyer
“Lovely quality fabric, good communication, delivery time as promised. Will use again. Thank you”
Helpful Report
(Oswestry) - Posted 2 weeks ago
Kathleen Baker
Verified Buyer
“Very pleased with Textile Express, Fabric arrived within a couple of days and exactly as I had requested, this is the second time I've used them and again a perfect experience.”
Helpful Report
(Oswestry) - Posted 2 weeks ago
Angela Diggins
Verified Buyer
“Very helpful photos online to give a full idea about fabric pattern and weight and feel. Quick to arrive. How about offering a matching thread for the material.”
Helpful Report
(Oswestry) - Posted 2 weeks ago
Sarah Heaton
Verified Buyer
“The fabric is great, amazing colour, great price and arrived quickly.”
Helpful Report
(Oswestry) - Posted 2 weeks ago
Susan Thomas
Verified Buyer
“My order was placed by telephone and the lady who answered my call was extremely helpful. My order arrived promptly as did the second one I placed with them shortly after. Just wish i lived nearer to this fantastic shop.”
Helpful Report
(Oswestry) - Posted 2 weeks ago
Fiona Hall
Verified Buyer
“Excellent selection, truly helpful customer service, swift delivery”
Helpful Report
(Oswestry) - Posted 2 weeks ago
Laurie Essex
Verified Buyer
“I love the fabrics you folks carry. Just wish the cost of shipping overseas wasn't so cost prohibative. Although Lizzie did a wonderful job with putting my order together and helping with bringing the costs down. I have made tote bags out of the sheep panels you have and sell them at our fiber festivals. I always sell out immediately and get requests for more. I will be ordering more!”
Textile Express 5 star review on 29th January 2025
Helpful Report
(Oswestry) - Posted 2 weeks ago
Sylvia THOMPSON
Verified Buyer
“You offer a very prompt service both with samples and fabric ordered. I am delighted with the quality of the fabric that I bought to recover my dining chairs. I shall be happy to use you again. Thank you.”
Helpful Report
(Oswestry) - Posted 3 weeks ago
Kathleen Davies
Verified Buyer
“Absolutely love the fabric I ordered and it arrived quickly. Thank you”
Helpful Report
(Oswestry) - Posted 3 weeks ago
Sue Wilding
Verified Buyer
“I called the shop and was told that I would be contacted shortly, which happened. I asked for the assistant to match some fabric and provide thread. This was all carried out as requested.”
Helpful Report
(Oswestry) - Posted 3 weeks ago
Textile Express is rated 4.9 based on 7,425 reviews
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