Terralec Reviews

Name: Terralec
Address: Osprey House, Featherby Way, Rochford
Rating: 4.89

4.9 Rating 840 Reviews

98 %

of reviewers recommend Terralec

Company Reviews

Metrics

Info

4.9

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 547571

Email:

support@cyrane.com

Location:

Osprey House, Featherby Way
Rochford
SS4 1LD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered for the first time from Terralec and unfortunately, they wrongly sent my order to a completely different customer, and hadn't realized the mistake until I contacted them. They quickly fixed the error and sent out a second item which arrived quickly after dispatch. Item is great and i would have rated 5* had it not been for the initial mistake on the order.”

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Posted 1 year ago

“Superb bespoke service and great quality product”

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Posted 1 year ago

“Great costumer service as always”

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Posted 1 year ago

“Really good service. Prompt delivery of quality goods”

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Posted 1 year ago

“Excellent to deal with. Outstanding service.”

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Posted 1 year ago

“As usual excellent service”

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Posted 1 year ago

“Good service good price”

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Posted 1 year ago

“Fast friendly service, nothing is too much trouble for the staff, would rate them 6 out of 5”

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Posted 1 year ago

“As good as promised”

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Posted 1 year ago

“Awesome service as always”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Repaired my amplifier at a reasonable price.”

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Posted 1 year ago

“I found dealing with Terralac over the phone easy and efficient. It would have been nice to have been offered a small discount especially as I purchased two items or possibly free shipping. If they wanted to retain customers and fight off the competition from China it’s something worth considering.”

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Posted 1 year ago

“Excellent service as always”

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Posted 1 year ago

“Excellent service and quality, already recommended to some colleagues, keep up the great work guys :)”

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Posted 1 year ago

“Low price. Excellent quality bags. Well designed. Staff friendly helpful. Thus is the place I will always go for my padded bags.”

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Posted 1 year ago

“Very helpful, gave great advice and speedy service”

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Posted 1 year ago

“The customer service received from Terralec was excellent, especially from Daniel, who went above and beyond to ensure I received my delivery. There had been a mix-up, at another warehouse, regarding the dispatch of my order. However, this was quickly resolved with Daniel's assistance. Daniel dispatched another order and this was received the next morning. Thank you once again Terralec for your excellent customer service. I would have no hesitation in ordering from you again and also recommending your company to family and friends.”

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Posted 1 year ago

“Always top service from Dan and Mike they are fab.”

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Posted 1 year ago

“Brilliant service and friendly thank you”

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Posted 1 year ago

Terralec is rated 4.9 based on 840 reviews