Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.88

4.9 Rating 32,580 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 23rd April 2025

Eden B

Temptation Gifts 5 star review on 16th April 2025

Emma

Temptation Gifts 5 star review on 10th April 2025

Rebecca

Temptation Gifts 5 star review on 7th April 2025

Nicola

Grace

1488

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The service was very quick and delivered to my door within the timescale quoted. I bought some soap which cost upwards of £10 inc postage. The wrapper on the soap was very old looking and I was unable to give as a gift due to this looking as though it had been laying around for far too long.”

Helpful Report

Posted 2 weeks ago

Hi, thank you for your review, we are sorry that you are dissapointed with the wrapper on the soap. Please email a photo to us at customerservice@temptationgifts.com, we can then look into this further. Kind regards, Rebecca @ customer service.

Posted 2 weeks ago

“I absolutely luv the design on this mug. It's perfect for a Tea drinker. It's bright and colourful but unfortunately I don't like the mug. I don't find my tea stays hot for very long due to the width of the top of the mug. I've found this with mugs with wide tops previously, but I hoped this one would be different. Sadly it's not. It's a real shame as I really luv the design. I wish they did this design in the Henley style mug. It's a nice mug to hold and drink from, it just doesn't keep hot tea, hot for very long. The mug itself came well packaged and delivery was fast. Excellent company to buy from. I'm just sorry the style of the mug spoils a great design!”

Helpful Report

Posted 3 months ago

“I was disappointed with the jellycat as it was So small , they did refund but I had to pay and was advised to send it to be signed for , it made it an expensive return compared to the original cost but I returned it on principle”

Helpful Report

Posted 3 months ago

Thank you for your review. I'm sorry to hear that the Gingerbread Fred medium was smaller than expected. The names (including the 'medium') are taken directly from Jellycat themselves. We do include the dimensions of products on the product page as well as a photo showing this item being held by someone to give a visual representation of its size. Apologies for any disappointment caused. Kind regards, customer service

Posted 3 months ago

“Seem to be a good company however the card never arrived.”

Helpful Report

Posted 3 months ago

Thank you for your review. We are very sorry to hear that your item never arrived. We have now refunded you in full for the missing item and we apologise again for any inconvenience this caused. Kind regards, Customer Service

Posted 3 months ago

“Items well packaged but one of the items wasn’t as expected and I wasn’t pleased that my only option was to return it at my own cost. Even though I have plenty of reasons why the product description and images were misleading Customer services were adamant that as the product dimensions were given that it was basically my problem and were not interested in offering any other solution. Therefore would not risk buying from them again. Would only shop with companies that offer free exchange/return and have more sympathetic and proactive customer service staff.”

Helpful Report

Posted 3 months ago

“Lots of beautiful products. Just be careful, if you buy from an other country (France for me), you will have to pay additional taxes not mentioned in delivery price (delivery price is about 16 pounds and additional taxes 16 as well !) 🥺”

Helpful Report

Posted 3 months ago

“The jellycat arrived in great condition and I love it but it would have been nice if it came in the blue jellycat bag like if I had bought it from the jellycat website directly.”

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Posted 4 months ago

“Prompt service”

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Posted 4 months ago

“Very disappointed my Dunoon mug wasn’t in a Dunoon box”

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Posted 4 months ago

“Quite pricey, and delivery isn't the cheapest either. Quality is ok, but nothing to write home about. Can't say I'll be recommending these guys to anyone.”

Helpful Report

Posted 4 months ago

“I have purchased many items from this store before, but as a loyal customer, I received a defective product this time. I’ve been communicating with them for two weeks, but they keep giving various excuses to delay resolving the issue. Until now, nothing has been done. Very disappointed. Please think carefully before making a purchase.”

Helpful Report

Posted 4 months ago

Thank you for your review. I'm sorry to hear that you were disappointed in our response. It looks like we were having trouble accessing the photos you'd attached in your email, however, we have now responded with a solution for you. Kind regards, Customer service

Posted 4 months ago

“Dreadful packaging. The jellycat was all squashed and misshapen which was disappointing as it was a gift.”

Helpful Report

Posted 5 months ago

“The gift was offered at a very good price, and promptly delivered as promised. I suspect, however, that the good rate was because the product was fairly old. The box was a bit battered and ripped when it arrived, and it was well packaged so I don't think it can have been damaged in transit. I think it was fair for the price, but I would have liked to have been warned. Since I was buying it as a gift, I was disappointed that it looked as if it might have been an unwanted gift I'd had lying around for ages! I can't comment on what was inside the box, since it was given to another family.”

Helpful Report

Posted 6 months ago

“Just what we ordered, however, we feel the postage could be reduced, after all it is not a heavy or bulky package to send.”

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Posted 6 months ago

“Good price and lovely gift, just very long time for delivery”

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Posted 6 months ago

“Item wasn't really as described, the wood that had been used wasn't clean and white looking. There was lots of brown in it and didn't match the pictures.”

Helpful Report

Posted 7 months ago

Thank you for your review, we are sorry that you are dissapointed with the wooden beehives. Please email a photo to us at customersevice@temptationgifts.com and we can look into this further. Kind regards Rebecca , customer service

Posted 7 months ago

“Prices very competitive but one of the three mugs (little buzzers) had an even base which wobbles when set down. Mobile: 7884122266”

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Posted 7 months ago

“Shop and merchandise very nice. It would however been helpful to point out that I will incur additional duty and postal handling fees when ordering from Europe - the shipment fee you list is unfortunately not comprehensive.”

Helpful Report

Posted 7 months ago

Thank you for your review. All international orders are subject to customs tax and charges, depending on the destination, and unfortunately these are beyond our control. You would have been made aware of this once in the checkout of our webstore and again on your order confirmation; we advise that any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I’m sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise. Please see our international delivery information page on the website for further information on this. Kind regards, customer service

Posted 7 months ago

“One of the items wasn't the colour I ordered so not impressed..”

Helpful Report

Posted 8 months ago

Thank you for your review. Following our response to your product review, I can confirm that the correct item was sent. It sounds as though you had meant to order the purple Cassidy cat, however, the item ordered was the Pink Fiona Cat. You're of course welcome to return the item for a refund if you wish to. Please contact us at customerservice@temptationgifts.com if you would like our returns information. Kind regards, customer service

Posted 7 months ago

“The process of ordering and receiving my jelly cat was fast however I payed £2.99 for hand wrapped and written note of my gift which was not to a high standard. After complaining about this, the £2.99 was sent back to my account.”

Helpful Report

Posted 8 months ago

Temptation Gifts is rated 4.9 based on 32,580 reviews