Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.88

4.9 Rating 32,581 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 23rd April 2025

Eden B

Temptation Gifts 5 star review on 16th April 2025

Emma

Temptation Gifts 5 star review on 10th April 2025

Rebecca

Temptation Gifts 5 star review on 7th April 2025

Nicola

Grace

1488

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Yes I would have liked them in individual gift boxes .hasi have bought emma bridgewater mugs before”

Helpful Report

Posted 2 years ago

“Only used the umbrella twice before the handle came away from the shaft. Very poor quality. Happy with the glasses case and socks”

Helpful Report

Posted 2 years ago

Hello, thank you for your review, i am sorry that the umbrella handle has come away from the main umbrella. Please email a photo to customerservice@temptationgifts.com along with your order number, we will then of course resolve this for you. Kind regards, Rebecca @ customer service

Posted 2 years ago

“I purchased a mug which was well wrapped. I also ordered a gift box as it was a colleagues leaving gift but unfortunately the gift box was half the size of the mug and utterly useless. It seems to me it would be obvious that I would want a box that would fit the mug but it seems not. I also thought that I selected the option for them to choose the right size box?! All in all I'm not sure how something that should be so simple was so wrong. This could really be improved! On the plus the mug was excellent quality, well wrapped, competitively priced and delivery was fast.”

Helpful Report

Posted 2 years ago

Hi, Further to our conversation, all the Dunoon gift boxes are a very snug fit for the mugs, and when flat often appear to look too small. Kindly email a photo of the box to us, showing the bottom of the box where the size is indicated , and also the names of the designs that will fit in the box, we can then look to resolve this for you as soon as possible. I look forward to hearing from you. Kind regards Rebecca Wilson

Posted 2 years ago

“top of the mug is not circular and feel disappointed but troublesome to return”

Helpful Report

Posted 2 years ago

Hi, thank you for your review, we are sorry that the top of the mug is not circular. Please email a photo to us at customerservice@temptationgifts.com and we will of course look into this further. Kind regards, Rebecca @ customer service

Posted 2 years ago

“Not sure if I would buy on line again wonder if I could get a better buy else where value for money . But what I did receive is OK but hardly wow factor”

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Posted 2 years ago

“I really like Dunoon bone China and since I’m a royalist I couldn’t wait to receive my order of the Queen Elizabeth Jubilee mug. However I was a little disappointed as I can’t quite see the point of all the “splodges” over it.”

Helpful Report

Posted 2 years ago

Thank you for your review, As advised in our email correspondence on the 14th, I can confirm the smudge marks are part of the design. Please see the photo of the mug as displayed on our website Kind regards Rebecca @ Customer Service

Posted 2 years ago

“Delivery was fast and items were packaged well. The design and colors are perfect . My only disappointment is in the fabric. It is stiff and has a firm texture. I was expecting a softer fabric! Nonetheless, it will be a lovely item to have on display in my kitchen, especially during the early June Platinum Jubilee celebrations.”

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Posted 2 years ago

“This is our second necklace. My daughter was gifted one for xmas from her grandma, the chain broke within days, very delicate, so need to be extra careful. Ordered another one so will see how long it will last this time. Loved the heart charm, very cute.”

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Posted 3 years ago

“First off, it is everything that I wanted when I ordered. It is smaller than expected though. Not the company's fault but my own. There are a couple exposed seams and it came in a badly damaged box. Luckily it didn't affect the product.”

Helpful Report

Posted 3 years ago

“The mugs are as expected....lovely. The mugs arrived in good shape and quickly. However, I had to pay the unexpected duty, which when added to shipping expenses, has made the cost excessive. Unfortunately, I will not not be purchasing any more items...just too expensive.”

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Posted 3 years ago

“I was disappointed with the touch up paint needed on the right side of the stone. It detracted from the smooth natural look and feel of the stone. Not sure why it was necessary.”

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Posted 3 years ago

Hello, thank you for your review. As the East of India pebbles are solid porcelain, I’m afraid that this little mark is a result of the manufacturing process where the pebbles leave the machine , and are then sealed with a small white paint dot that is added to finish and seal them.

Posted 3 years ago

“Mugs a bit too chunky - look and feel more like pottery than bone China. A disappointed customer who’s expectation was not met.”

Helpful Report

Posted 3 years ago

Hello, thank you for your review, we are sorry that you are disappointed with the Dunoon Cairngorm shape mugs, please be assured that these are bone china, like all Dunoon mugs. If you wish to return them to us, you are welcome to do so, please contact us at customerservice@temptationgifts.com and we can advise further. Kind regards, Rebecca @ customer service

Posted 3 years ago

“Was not happy with service, no boxes provided as these were gifts. Customs and duty was high.”

Helpful Report

Posted 3 years ago

Thank you for your review. Having checked your order, you did not select any gift boxes when placing your order. Unfortunately, the gift boxes do not come as standard with our Dunoon mugs, therefore our customers are given the option when placing mug orders to select the relevant box if required for an additional charge. With regards to the customs duty, all international orders are subject to tax and customs charges determined by customs and excise in the destination country, I’m afraid we are unable to determine how much these charges will be. We cannot be held responsible for any customs taxes and charges which you may be charged. Please contact customs and excise in Canada for further details. Kind regards, Rebecca@ customer service

Posted 3 years ago

“I bought a mug from Temptation Gifts for my wife for Valentines Day, so she hasn't actually received it yet. It has arrived nicely wrapped as requested. The reason for only giving three stars is because I felt disappointed in the way the checkout takes you to PayPal before adding the postage costs. I hate this practice and feel postage and packing should be added to the cost in full before being asked to pay. That way the cost is fully transparent ~ as it should be.”

Helpful Report

Posted 3 years ago

Hi Richard, Thank you very much for your review and for your feedback in regards to postage. It sounds like you checked out using the PayPal Express checkout button directly from the basket page. This option redirects you back to our site after logging in as we cannot determine the shipping country, postcode or method before you select from your address book in PayPal. For a standard experience, you can go through our full checkout where you input your address and choose your postage option first, before then being redirected to PayPal to pay. We also make the postage price clear on each of our product pages just below the add to cart button, and is also listed on our dedicated delivery pages. Thanks, Jamie, Technical Dept.

Posted 3 years ago

“I was treated like a criminal for ordering more than 2 of the same type of Jellycat, and my orders were canceled. Due to the rude email I received, I will not be shopping their store again.”

Helpful Report

Posted 3 years ago

Thank you for your review. As our Jellycat stock is in short supply we try to be fair to all our customers, to allow everyone to have a chance to order all the designs we have available, this is stated on our website, showing "Please note: Due to difficulties with supply, each Jellycat product is limited to a maximum of 2 per customer. We apologise for any inconvenience caused"I hope that you can appreciate that we put these rules in for a good reason. As you placed orders for 6 of exactly the same Jellycat items, unfortunately, you have circumvented our rule of 2 Jellycat designs per customer. We, therefore, cancelled the orders and refunded you in full. our apologies once again, kind regards, Rebecca @ customer service

Posted 3 years ago

“2 of my candles arrived broken”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review, I am very sorry to hear that two of your candles have arrived broken. We kindly request that you email a photo of the broken candles that you have received, on receipt we will of course rectify this for you. Please could you also include a photo of the shipping box, so we can see if there was any damage incurred in transit which may have caused the damage to your item. I apologise for any inconvenience caused and look forward to hearing from you. Kind regards Charlotte @ customer service

Posted 3 years ago

“A present from my daughter, it's beautiful but made the mistake of putting g it in water all the leaves started to come off so it's just an ornament wouldnt dare use it,”

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Posted 3 years ago

“I had to order a second pair of earrings as the first colours weren't even. At least my granddaughter has a couple of spares in case she loses one.”

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Posted 3 years ago

“Candles OK but not travelled well. One of three smashed in transit. Shsrds of glass everywhere.”

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Posted 3 years ago

Hi Angela This is really disappointing. I am emailing you directly to resolve this, hopefully to your satisfaction. Tim, Customer Service

Posted 3 years ago

“Satisfactory. Not the quality I'd hoped for, but acceptable. A little ecpensive when p&p is added.”

Helpful Report

Posted 3 years ago

Temptation Gifts is rated 4.9 based on 32,581 reviews