Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.88

4.9 Rating 32,580 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 23rd April 2025

Eden B

Temptation Gifts 5 star review on 16th April 2025

Emma

Temptation Gifts 5 star review on 10th April 2025

Rebecca

Temptation Gifts 5 star review on 7th April 2025

Nicola

Grace

1488

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My delivery was accidentally sent to Northern Ireland by Royal Mail, and so took 8 days from my order date to arrive (6 working days after you shipped). When I called to advise Customer Services the package was going to be late, and therefore miss a birthday one of the gifts was for, I was simply met with a very casual "oh well only 1 day late for delivery" and "if you don't want the items when they arrive, just send them back". It was only when I stated that I was really looking for an apology and maybe a gesture of goodwill to keep my custom, was I given these (a "sorry about that" and free shipping on my next order was happily received).”

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Posted 8 months ago

“Received as expected. Son pleased.”

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Posted 8 months ago

“Easy website but delivery was a little slow”

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Posted 8 months ago

Thank you for your review. We are pleaseed to hear that you find our website easy to use. As your order was placed on 19th july, and dispatched on 20th with your chosen standard deliveryparcels are expected to arrive in 2-5 working days. Havingchecked with the Royal Mail tracking i can see that the parcel was delivered on 23rd, which within the time stated on our website. Kind regards Rebecca @ customer service

Posted 8 months ago

“Item missed from order however customer service promptly sent a replacement.”

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Posted 8 months ago

“Thank you! my daughter loves her jelly cat,only issue I have was the item was 16 days late but that was down to Royal Mail and not Temptation gifts,It’s lucky I didn’t need it for a special occasion.”

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Posted 9 months ago

“Fast delivery but the smell is different to the scent I purchased a year ago from the souvenir shop. Scent lasts and it is still okay, I recommend it.”

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Posted 9 months ago

“As my gift was in a box it could not be posted I appreciate no plastic but it wasn’t fragile and therefore missed delivery on the date I paid extra for as I wasn’t in as thought it would be posted due to the size and the low value .”

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Posted 9 months ago

“Gift came in great condition and was a good price. However despite being 3-5 working days delivery, it took over a week to arrive. Although this was the Royal Mail at fault, it meant that the gift was given to the recipient late. There could have been more transparency about this issue.”

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Posted 9 months ago

“Got what I wanted to a fair price as there was a discount. The package arrived without issues and I even changed the address. However there was a mistake on my purchase which I was sad they hadn’t discovered before they sent it off.”

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Posted 10 months ago

Hi, Thank you for your review, i am sorry that the mug has a glazing fault. Please email a photo to us at customerservice'temptationgifts.com and we can look into this further. Kind regards Rebecca @ customer service

Posted 10 months ago

“The item arrived promptly and exactly as described. However, when I was placing my order the website 'timed out' so I wasn't sure if my order was successfully placed or not as I didn't get a confirmation email. I emailed the customer service email and did not get a response. Luckily the item did arrive and all was well but that process could've been improved slightly.”

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Posted 11 months ago

Hi Emma, Thank you for your review. I'm afraid it doesn't look like your email has come through to us. We aim to reply to all emails within 24 hours of receiving them, however, if no reply is received, we encourage customers to send a follow up email to customerservice@temptationgifts.com or call us at 01494 790424. If you require any further assistance with this please do not hesitate to contact us. Kind regards, Customer service

Posted 11 months ago

“Great product but I spent 25 plus with shipping and saw in an in person shop for 18- just expensive for what it is. Whilst I enjoyed the product, I feel like the size of it was false advertising, it was tiny. There should have been a size comparison to make it clearer for the consumer. It was not wrapped well, the teddy bear actually got wet. While I would order from here I think significant change needs to take place. Very slow delivery as well- think it took 2 weeks maybe a week. Not acceptable for the 5 pound delivery charge. Good product, good quality service just requires some tweeeks to improve. Could make marketing for the site better.”

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Posted 1 year ago

“Beauutiful goods. But using Royal Mail for delivery was dreadful and in the end I had to pick it up from the post office myself which was too late fer her birthday.”

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Posted 1 year ago

“Lovely 3d cards, but not made clear on the website that the envelope was not designed for the postal system. I had to sellotape the edges down so it wasnt ripped open.”

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Posted 1 year ago

“I bought the Serenity Flower Box card, beautiful card but what a ridiculous envelope. No way of it sticking down, just folds. Stupid for such an expensive card. No way will that survive the postal system. So disappointed”

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Posted 1 year ago

Thank you for your review. I'm sorry to hear that you were disappointed in the type of envelope. It is designed to be more on the aesthetic side, with a butterfly shaped front that folds through the base of the envelope. For this reason I believe they are generally designed to be given in person. My apologies that on this occasion it was unsuitable for the intended purpose. Kind regards, customer service

Posted 1 year ago

“The card itself was good. However it was packed in an A4 box which would not fit through the letterbox. It was left on the doorstep to get soaking wet. Luckily the card was in plastic. I have ordered cards from other companies which are always packed in a protective envelope which can be posted though the letterbox. If this type of packaging was used it would avoid spoilage and potentially reduce the cost of postage.”

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Posted 1 year ago

“Packaged quite bad, I normally wouldn’t have cared but it was a gift. Arrived fast though”

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Posted 1 year ago

“Nothing to say on the site, the items are very nice but the import taxes to Belgium are exorbitant: 120 euros for 117 euros of goods. Pay attention :(”

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Posted 1 year ago

“I had ordered a jellycat around Christmas time. The jellycat was delivered to Manchester which I’m not sure if was temptation gifts fault or the couriers. Had someone on the phone from customer services who were very helpful.”

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Posted 1 year ago

“Sent on time.”

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Posted 1 year ago

“Arrived ok . Not as big as I thought for the price.”

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Posted 1 year ago

Temptation Gifts is rated 4.9 based on 32,580 reviews