Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.89

4.9 Rating 33,149 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 17th July 2025

Temptation Gifts 5 star review on 3rd July 2025

1526

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely gift and arrived on time. I had asked for a special message to be added for my granddaughter which I paid extra for but the gift card was blank so spoiled the surprise”

Helpful Report

Posted 1 year ago

Hi, thank you for your review. having checked your order details, unfortunately, there was no message included. Please see your confirmation email for details. kind regards Rebecca @ Customer service

Posted 1 year ago

“A good store, arrived on time. Did deliver to the wrong flat, but corrected that quickly”

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Posted 1 year ago

“I had to pay tax and customs here!!!”

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Posted 1 year ago

Thank you for your review. All international orders are subject to customs tax and charges ,depending on the destination, and unfortunately these are beyond our control. Please contact customs and excise in France for further information. Any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I am sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise, please refer to the link below. http://www.temptationgifts.com/international-delivery You would have been made aware of this once in the checkout of our webstore and again on your order confirmation, we advise that any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I’m sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise, or FedEx, please refer to the link above. Kind regards, customer service

Posted 1 year ago

“Turned up quickly but wasnt packaged in the best way.”

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Posted 1 year ago

“The process to purchase was fine, however, the gift, a soft toy, was despatched only in a plastic cover - no bubble rap or box or anything. I am relieved the toy arrived unharmed as it could easily have been damaged or crushed. Something for Temptation to think about.”

Helpful Report

Posted 1 year ago

Thank you for your review. Over the years we have found that this type of packaging has been suitable protection for Jellycat and other plush items, however, we will of course make note of your feedback. If you have any further queries about this, please don't hesitate to contact us at customerservice@temptationgifts.com, kind regards, Customer service

Posted 1 year ago

“The packing is so terrible. My jellycat toys were put into an untidy box without official bags.”

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Posted 2 years ago

Thank you for your feedback. I am sorry that you are disappointed that the items don’t come in Jellycat branded bags. All of our Jellycat items come to us directly from Jellycat, however, they do not supply us with the dust bags/gift bags. These are only available if you order from them directly. We do take feedback like this very seriously as we constantly strive to improve our picking and packing system. If you found issues with the way your order was packed, please contact us at customerservice@temptationgifts.com so that we can look into this further. Kind regards, Customer service

Posted 2 years ago

“The Jelly Cat I ordered came wrapped in a small bag which smelled of a bin liner. This was for my baby so I was very disappointed.”

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Posted 2 years ago

Thank you for your review, i am sorry to hear that you are disappointed with our packaging of the cottontail bunny. All our Jellycat items are sent in the grey mailing bags, as we find these durable, recyclable and suitable for soft items, which may need a bit of plumping to get back to shape as they have to be packed securely when shipped. Kind regards, Rebecca @ customer service

Posted 2 years ago

“I'm afraid only 3 stars because of the Brexit and customs rules that now exist between UK and Europe. When the Customs costs (€ 10.31) are almost just as much as the product bought (GBP 11.99)then I am afraid it's not worth ordering things from UK anymore :-( :-( The product is fine and the time of postage is in order.”

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Posted 2 years ago

“Ordered King Charles coronation mug got Queen Elizabeth mug may have been my fault sent it back on last checking had not had refund .”

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Posted 2 years ago

“Loved the mug. Sadly though an advertisement on line showed a nice price drop within the week of my order which would have been a more pleasing price. This occurrence will give me pause in the future, being left to wonder if I'm getting a fair deal. A refund of the difference would be nice.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. we are sorry that you are disappointed that the mug was reduced after you purchased it. Due to high demand for this mug and in order for every one to have a chance to purchase one, the price is now the same as you paid. Kind regards, Rebecca @ customer servile

Posted 2 years ago

“I like the tea towels but I paid far too much postage plus 12€ German duties. At that price those coronation tea towels could have come with real jewels attached. I will not order from the UK again. Sorry about Brexit.”

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Posted 2 years ago

“I was disappointed with my recent order . Having bought Dunoon mugs for myself and friends for many years I found this set of mugs of a poorer quality.”

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Posted 2 years ago

“Mugs were not boxed”

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Posted 2 years ago

Hi Brenda, Thank you for your review. Our mugs don't come boxed unless specified in the product description on our website. We do ensure mugs are carefully wrapped in protective paper so that they can be delivered safely. Kind regards, Roby, Customer Service

Posted 2 years ago

“Very efficient service”

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Posted 2 years ago

“Ordering and delivery very good”

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Posted 2 years ago

“beautiful mugs! unfortunately one had cracked, which i didnt notice before i used it, it must have been damaged in transit. Such a shame it was a beautiful mug I have had other mugs from this company with no issues.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review, i am sorry to hear that one of the mugs has cracked. Please email a photo to us at customerservice@temptationgifts.com we can then look into this further. Kind regards, Rebecca @ customer service

Posted 2 years ago

“I have given a 3 because I still haven't received my parcel. My last parcel went from Leeds to Atherton to Gateshead then Middlesbrough but even then took another 3 days to be delivered. I love my previous gifts from Temptaion Gifts but using Royal Mail at the moment is putting me off - sorry 😞”

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Posted 2 years ago

“I really love these mugs and have a full collection - however - with a breakage rate of about 3 per year (simply by putting hot water in them) I’m afraid they don’t work out very good value”

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Posted 2 years ago

Hello, thank you for your review. Please always contact us in the first instance with any problems regards any items brought from us, as soon as possible, so that we can help rectify the problem if possible. you can email us: customerservice@temptationgifts.com. kind regard, Rebecca @ customer service

Posted 2 years ago

“Hi, I like the product and it was fast transit time. But considering delivery charges and import tax, it became an expensive item. I appreciate it if you inform customers clearly on your website if international customers should pay taxes on top of delivery charges. Thanks, Hoda”

Helpful Report

Posted 2 years ago

Hi Hoda, thank you for your review. We make our International customers aware of this once in the checkout of our webstore and again on your order confirmation, we advise that any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I’m sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise, or FedEx, please refer to the link below: http://www.temptationgifts.com/international-delivery Kind regards, Rebecca @ customer service

Posted 2 years ago

“Delivery was fairly quick considering the time of year.”

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Posted 2 years ago

Temptation Gifts is rated 4.9 based on 33,149 reviews