Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.88

4.9 Rating 32,581 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 23rd April 2025

Eden B

Temptation Gifts 5 star review on 16th April 2025

Emma

Temptation Gifts 5 star review on 10th April 2025

Rebecca

Temptation Gifts 5 star review on 7th April 2025

Nicola

Grace

1488

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Did not receive a tracking number, so I had no idea when the item would arrive (and also couldn't pick up parcel at post office). Lovely item, however the design is not like the picture. The bottle I received isn't as tall, the bottle neck is more dense. The picture should be updated on the shop website to match the actual bottle.”

Helpful Report

Posted 1 year ago

Good Afternoon, thank you for your review, A tracking link is provided in the dispatch email but customers are always welcome to contact us via phone (01494790424) or email (customerservice@temptationgifts.com) if any further information is required/if the link is not working. In regards to the Grey Bees bottle, all dimensions are provided on the product page. If you feel that the size is different, please contact us on the above and we can of course look into this for you, Kind regards, Customer Service

Posted 1 year ago

“I was disappointed that the mug was posted in a plain box. Although well packaged , it looked a bit shoddy to give as a present”

Helpful Report

Posted 1 year ago

“It wasn't made clear that the Emma Bridgwater items I bought were seconds, think that should be made plain on your website.”

Helpful Report

Posted 1 year ago

Hi, thank you for your review. The Emma Bridgewater that we sell on our website are not seconds. If you are unhappy with any items, in the first instance please contact us by email at customerservice@temptationgifts.com with photos, we can then look into this further for you. Kind regards, Rebecca@ customer service.

Posted 1 year ago

“The service attitude is good,but careless the work,the first time send me a damaged gift,then I went to the post office to return back for replacing a new one .Then u give me a wrong one ,I went to the post office again to make up your mistake!!!”

Helpful Report

Posted 1 year ago

Good Afternoon, thank you for your review. Further to our email correspondence, we have resolved this for you, kind regards, Customer Service

Posted 1 year ago

“Havnt received it so will have to send it back if i ever get it as too late”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you for your review. Having looked at the tracking for your parcel, it does look like delivery was attempted on the 5th of December but no one was in. I have contacted you directly via email regarding how to book for redelivery or collection. Kind regards, customer service

Posted 1 year ago

“The item was the same price as everywhere else and it’s was pure luck I chose this website, looking at the price of delivery you would think it would get to you in a couple of days but took nearly a week and was quiet a small item so no idea why it took so long and was so expensive to deliver. I won’t be using the site again.”

Helpful Report

Posted 1 year ago

Thank you for your review. I'm sorry to hear that you're disappointed in your experience ordering from us. Having looked at your order details, it does look like you chose standard delivery (2-5 working days from dispatch) for your order, so this would be why it took this length of time to arrive. This would have been made clear prior to check-out, as well as on the confirmation and dispatch emails. If you have any further concerns regarding this, please don't hesitate to contact us at customerservice@temptationgifts.com

Posted 1 year ago

“Very convenient shopping. The only drawback is having to pay the customs fee upon the arrival of my order in Sweden. Many other UK based online retailers take care of this their end and I'm afraid this unpleasant surprise (I know it was mentioned in the fineprint) will prevent me from using your services again.”

Helpful Report

Posted 1 year ago

“Was disappointed in packaging of this product as had paid £3.95 for postage. Although a soft jellycat toy so not fragile had two pieces of white tissue and in a grey small plastic bag packed tight, When I opened the item I needed to ruffle it to bring it to its cute state. Had probably had heavier items on it in transfer.”

Helpful Report

Posted 1 year ago

Good Afternoon, thank you for your review. All our soft items are sent in mailer bags and wrapped in tissue as we have found this is a secure way of sending these items. If you wish the return the item to us, please contact us by emailing customerservice@temptationgifts.com kind regards, Customer Service

Posted 1 year ago

“Product great, communication good but delivery timescale was poor.”

Helpful Report

Posted 1 year ago

Thank you for your review, due to the volume of parcels in their system over the Black Friday period we found Royal Mail took longer to deliver than normal. Apologies for any inconvenience caused, Kind regards, Customer Services

Posted 1 year ago

“I had bought a teddy for my friend and just didn’t really look how the pictures made it look so kind of disappointing but they where very helpful.”

Helpful Report

Posted 1 year ago

“Thank you Temptation Gifts for having the items I wanted and with price reductions, all very helpful when buying so many Jelly Cat gifts! Arrived promptly as promised, and I would have marked rating Good however the packaging unfortunately let you down so rating reduced to acceptable. My 9x Jelly Cat toys were cramped into a small bag. I was surprised that each toy was not in separate bags but understand about reduced packaging. The delivery bag had a hole in it big enough to lose one of my items, infact one of the Christmas pudding Jelly cat toys was hanging outside the bag. However my order was complete and in good condition considering the poor packaging. I will be using Temptation Gifts again but would hope the packaging will be improved next time please”

Helpful Report

Posted 1 year ago

“No complaints on the items themselves, just received an incomplete order.”

Helpful Report

Posted 1 year ago

“Disappointed was sent two of the same item when I ordered different ones can't be bothered returning one as this was a gift and wouldn't have had enough time ?”

Helpful Report

Posted 1 year ago

Hi Arthur, Thank you for your review. I have had a look at your order and can see that you did order two of the Jellycat Amuseable Sandwiches. Please see your order confirmation email for more details. If you require any further assistance regarding this, please email us at customerservice@temptationgifts.com. Kind regards, Customer service

Posted 1 year ago

“The Card which I ordered was creased, and the box I got for the bracelet I ordered was too small.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are very sorry that the card arrived creased. Please send a photo via email to customerservice@temptationgifts.com and we will rectify this for you. With regards to the gift box that you ordered, please see the product information on the website. This box is designed to present the Carrie Elspeth earrings. Kind regards, Customer Service

Posted 1 year ago

“Both cards are ok, but look much more colourful in the advertisment.”

Helpful Report

Posted 1 year ago

“Good website, easy to find what we are searching. A bit disappointed with the FedEx delivery though because they have damage the merchandise (they threw the package behind a high fence)”

Helpful Report

Posted 1 year ago

“I received them promptly, perfectly packed. The only negative is that the bottom of the candle jars looked like the candle had melted somewhat in all four jars. They were meant as gifts but I am keeping two because they are not good enough in my eyes for me to give as gifts.”

Helpful Report

Posted 1 year ago

Hi Paulette, Thank you for your review. I'm sorry to hear that you're unhappy with the quality of the candles. I can confirm that the pictures attached show where the wax is poured in and adheres to the bevelled glass at the base of the candle. If they are unused, you are of course welcome to return them to us. Please contact us at customerservice@temptationgifts.com for returns information. Kind regards, Customer service

Posted 1 year ago

“Gift paper ok but the message was just hand written which I could of done myself 😡”

Helpful Report

Posted 1 year ago

Thank you for your review, we do advise on our website that our gift messages are handwritten. Please see the link to our frequently asked questions for more information https://www.temptationgifts.com/help-faqs. Kind regards, Briony customer service

Posted 1 year ago

“Lovely gift and arrived on time. I had asked for a special message to be added for my granddaughter which I paid extra for but the gift card was blank so spoiled the surprise”

Helpful Report

Posted 1 year ago

Hi, thank you for your review. having checked your order details, unfortunately, there was no message included. Please see your confirmation email for details. kind regards Rebecca @ Customer service

Posted 1 year ago

“A good store, arrived on time. Did deliver to the wrong flat, but corrected that quickly”

Helpful Report

Posted 1 year ago

Temptation Gifts is rated 4.9 based on 32,581 reviews