Temple Knight Reviews

Name: Temple Knight
Address: Marlbridge House, Enterprise Way, Edenbridge, Kent,, Edenbridge
Rating: 4.87

4.9 Rating 485 Reviews

98 %

of reviewers recommend Temple Knight

Company Reviews

Metrics

Info

4.9

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Temple Knight:

Temple Knight are a bespoke agency for managed print solutions. We specialise in servicing and repairs of printers, photocopiers, plotters and scanners.

We offer ad-hoc repairs as required, or fully inclusive service and maintenance contracts for multiple brands including: Brother, Canon, Dell, Develop, Epson, Fujitsu, HP, Konica Minolta, Kyocera, Oki, Ricoh, Utax, Xerox, Zebra and many more.

Our head office is based in Edenbridge on the Kent / Surrey border, and our engineers are based across the South East including London. Our engineers are never too far away guaranteeing you a fast onsite response.

Our service team are manufacturer trained and experienced in all the equipment we service and repair. In addition to manufacturer training, we also operate an in-house training program, which we believe is second to none. To back up our engineers, we have a highly qualified service team and parts department with links to manufactures and suppliers across the globe.

Temple Knight offer a highly professional, yet personal one stop service for all your printing and photocopying requirements, whatever the size of your organisation.

For more information on any of the services we offer, please just give us a call on 01732 860 900 or 0800 142 2737.

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Temple Knight 5 star review on 6th April 2017

Joe Ellis

Anonymous

Anonymous // 01/01/2019

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“Novac arrived punctually. He was polite and efficient in his work. He appeared confident in his diagnosis and is arranging the office to provide the necessary parts.”

Helpful Report

“Very helpful and very knowledgeable. Was able to advise where the problem was even though it wasn't a fault of the machine itself. Thank you for amazing service :)”

Helpful Report

“The engineer (Novac) was very professional and efficient. Printer running perfectly now.”

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We are glad your printer is running perfectly now Alistair. Please keep us in mind for when you need your next service.

“Very helpful and professional from the first phone call. would recommend them.,”

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Thanks for the recommendation Daren, that's always a great thing for us to hear.

“David was very efficient and sorted issue very quickly. Many thanks”

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Thanks Gary, We are please David got you back up and running.

“Friendly and efficient service from David who responded to our call the same day. Excellent as always, thanks TK!”

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Thanks Cordie, we appreciate the excellent feedback.

“Temple sent a engineer the following day to my call. The engineer Novac was very polite and professional. He seemed to be very knowledgeable. He took the time to explain the problems with our copiers and how to resolve them. We were very happy.”

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Thanks Jurgen Matthes, Novac is a great engineer and we are pleased he could help you and take the time needed. If you need anything else, you know where we are.

“Excellent service and customer care from Luke today.”

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Thanks Hasib, we will let Luke know. We appreciate the feedback.

“Novac Silviu often comes to our site and he is always very efficient and friendly.”

Helpful Report

Thanks for the review. Its a big site you have, so we always try to send the same engineers back where possible, so they know your history and requirements. We will pass the feedback on to him.

“A really efficient service from both the office and Michael, who attended our premises. Michael was very polite and explained clearly what the problem was and how to resolve it. A speedy response supplying a quotation as well as explaining the best step forward for us. Thank you Temple-Knight.”

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You are very welcome. Micheal is a great part of our team, and we are pleased he got you up and running again.

“They fixed both of my machines today although i only reported one”

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Glad we helped and got both sorted. If you do get any further issues, you know where we are.

“Novac was very patient and helpful. Thanks!”

Helpful Report

thanks for the great feedback, we will let Novac know - he loves a good bit of feedback.

“Novac was most helpful, he explained in detail the problems with our plotter, very polite and efficient. Did a great job.”

Helpful Report

We are pleased the plotter is back up and running again. If you need us again for another machine, please don't hesitate to contact us.

“David arrived last week despite the snow and icy weather we had - sorted the problem and was very helpful in explaining exactly what was wrong and how he had fixed it.”

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Im pleased we managed to get to you despite the difficult conditions. Thank you for the feedback, we will pass it on to David.

“Always a pleasure!”

Helpful Report

Thank you. You know where we are when you need us again.

“Despite the poor weather Novac arrived at the time he said he would. He was very efficient and provided good feedback on the status of our printer once the problem was sorted”

Helpful Report

The weather was a real pain, but we did manage to get to all of our customers who were still working. Thanks for the feedback.

“Novac came and repaired our plotter. No issues, simply did his job”

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Thanks Nicholas, we really appreciate your feedback.

“Anthony got straight on with fixing my printer and sorted out the problem so well happy with his work”

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Thanks Jess, We are pleased that your printer is now sorted. If you do have any further issues, you know where we are. Thanks from the TK Marketing Team.

“Michael was super, he fixed our printers even when lights were off”

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Thanks for your review. We are pleased that your machine is now working again, and hopefully your lights too! Thanks from the TK Marketing Team.

“Anthony wowed me today, I was so impressed!! At first, I was worried about calling someone out in case the costs mounted up. so I put off fixing the office printer until it really had become a major issue. I cane across Temple Knight and asked a few questions via the live chat on their website. I just wanted a price and, before I knew it, an engineer was booked for the following day - and for a VERY reasonable price too! Anthony turned up when he said he would, checked the printer and cleaned it too - at this point he discovered another fault that I hadn't even noticed and he would not leave until he fixed that too (insisting on a little extra cleaning after he has sorted it!). He was kind, friendly and very generous with his time - and it cost me next to nothing (and he got on well with my dog too!). I will DEFINITELY be using Temple Knight again and certainly recommend them to anyone looking for a company to fix or service their printers and copiers!! GOLD STAR!!”

Helpful Report

Thanks Jeremy, that's a truly excellent review. We will make sure Anthony gets your feedback as we know he always appreciates positive comments about his work. We are pleased your machine is now working again as it should. Thanks from the TK Marketing Team.

Temple Knight is rated 4.9 based on 485 reviews