Temple Knight Reviews

Name: Temple Knight
Address: Marlbridge House, Enterprise Way, Edenbridge, Kent,, Edenbridge
Rating: 4.87

4.9 Rating 485 Reviews

98 %

of reviewers recommend Temple Knight

Company Reviews

Metrics

Info

4.9

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Temple Knight:

Temple Knight are a bespoke agency for managed print solutions. We specialise in servicing and repairs of printers, photocopiers, plotters and scanners.

We offer ad-hoc repairs as required, or fully inclusive service and maintenance contracts for multiple brands including: Brother, Canon, Dell, Develop, Epson, Fujitsu, HP, Konica Minolta, Kyocera, Oki, Ricoh, Utax, Xerox, Zebra and many more.

Our head office is based in Edenbridge on the Kent / Surrey border, and our engineers are based across the South East including London. Our engineers are never too far away guaranteeing you a fast onsite response.

Our service team are manufacturer trained and experienced in all the equipment we service and repair. In addition to manufacturer training, we also operate an in-house training program, which we believe is second to none. To back up our engineers, we have a highly qualified service team and parts department with links to manufactures and suppliers across the globe.

Temple Knight offer a highly professional, yet personal one stop service for all your printing and photocopying requirements, whatever the size of your organisation.

For more information on any of the services we offer, please just give us a call on 01732 860 900 or 0800 142 2737.

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Temple Knight 5 star review on 6th April 2017

Joe Ellis

Anonymous

Anonymous // 01/01/2019

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“I first contacted Temple Knight because we needed some advice about a problem we were having with our printer. I spoke to Simon who made suggestions on ways we might solve the problem and he was spot on. After that, we decided it would be good for both of our office HP printers to have a service and so Simon arranged for Michael to visit us the next day. Both our machines were given a full service including cleaning and updating of the software and Michael explained which parts of the machines were worn and could do with being replaced. He was very polite and worked quickly and efficiently. I would certainly recommend Temple Knight to anyone.”

Helpful Report

Hi Chris. Thank you for the kind review. We will ensure your kind words are passed on to Simon & Michael. Best wishes from the TK Marketing Team

“David came and repaired a H-P printer. He was knowledgeable, tidy and did what needed to be done in a timely efficient way. Many thanks.”

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Thank you for your kind words; we are glad we were able to assist! Best wishes from the TK Marketing Team

“Novac was excellent. He took his time to explain what he was doing and came across a technically competent. He was polite and courteous. and the cost of the initial service was reasonable.”

Helpful Report

Thank you for your kind words; we are glad we were able to assist! Best wishes from the TK Marketing Team

“Novac was faced with a very old machine, this did not phase him. He is very efficient, polite and always explains each step. Very good service.”

Helpful Report

Hi Laura. Thank you for the review. It's lovely to hear that you were impressed with Novac; we will be sure to pass on your kind words. Best wishes from the TK Marketing team.

“Novac was very friendly and explained to me how he was going to fix the printer and told me at the end what he had done. Would definitely use Temple Knight again.”

Helpful Report

Thank you for your kind words; we will pass your praise onto Novac. If you require our services in the future, please get in touch! Kind regards from the TK Marketing Team

“Novac gave us a call to let us know when he was going to be coming. He was on time and very happy chappie. He was very knowledgeable about our printer and let us know exactly what was wrong with it and told us we would get a quote for the part that was broken, which came this morning. All in all very happy with the service so far.”

Helpful Report

Hi Tracey. Thank you for your review and kind words about Novac; he is a valued member of our team. We are please he got you up and running again. Kind regards TK Martketing Team

“Michael (338651) was very pleasant and efficient. He had to visit us twice since a replacement part needed to be ordered. Our company has been using Temple Knight for quite a couple of years to service our plotter printer and we're always happy with their service.”

Helpful Report

Hi Meg. Thank you for your kind review! We are glad Michael could assist and got you up and running again. Kind regards TK Marketing Team

“Novac arrived on time and was very polite and efficient. He did an amazing job and repairing and servicing both the copiers in the office. Really good service and credit to the company.”

Helpful Report

Thank you for your kind words; we are glad we were able to assist! Best wishes from the TK Marketing Team

“Novac arrived early, fixed the printer very quickly and was a very pleasant hard working young man. A credit to the company”

Helpful Report

Hi John. Thank you for the kind review, and glad we could assist! We will pass your praise onto the engineer, and if you require our services in the future, please get in touch! Thanks from the TK Marketing Team.

“Novac visited to repair and service our printer earlier this week and could not have been more helpful. He was a pleasure to deal with. I do find however the contractual terms unfair for a small business. We were obliged to continue with the service for another year because we had not given three months notice that we wished to terminate it. As we only have one printer and very few callouts, I don't feel that Temple Knight had incurred any costs and could have terminated the contract with one month's notice.”

Helpful Report

“The service we receive from Temple Knight is always very efficient, with an engineer being on site quickly to solve any printer problems. Latest engineer to visit was Luke, who was polite and courteous and soon had our printer working properly again. All Temple Knight engineers tidy up well following any work carried out, which is much appreciated.”

Helpful Report

“Novac has visited us many times in the last few years .He can quickly identifies the problem with both of our photocopiers and solve it. Plus he also make's sure everything is working properly before he leaves and tidy's up extra bonus. Very polite and helpful Also excellent marks to Adam as well who always manages to arrange an engineer visit quickly”

Helpful Report

“Very prompt efficient service Telephone Monday morning at 0830 for repair/maintenance on our printer - engineer arrived Tuesday morning around 0900. Excellent”

Helpful Report

“Very quick service of our copier machine”

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“Very good service. I was able to choose a pm appointment and the company gave us a call to let us know the engineer would be arriving within the hour. The engineer was very polite and explained everything to us clearly and serviced our printer. Thank you Novac”

Helpful Report

“Michael has fixed problem, but it has taken a couple of visits (other technicians) to diagnose the problem. The team are always polite, helpful and quick to respond to call outs.”

Helpful Report

Thank you for your kind words about Michael and we shall pass these on. Please accept our apologies for any poor service you may have received prior to this visit and we shall investigate why this has happened. If you would like to discuss the issues you have experienced please call 01732 860911 and speak with our Service Manager who will be more than willing to help.

“Novac turned up on time and quickly identified the problem with our printer. He made sure everything was working properly, tidied up and also noted our black cartridge was nearly out of ink. Very polite and helpful.”

Helpful Report

“Novac was very polite and efficent, fixed our printer quickly with no fuss or problems. Thank you.”

Helpful Report

Hi Luke. Thank you for your review. Novac is a great part of our team and we are pleased he got you up and running again. Kind regards TK Marketing Team

“We called out for an engineer on Thursday 3rd May, and he was with us at 9am on Friday 4th, just when we were told he would here. Novae (Novac) was very polite and talked me through everything he was doing, and what the problems were with our photocopier. A very pleasant and efficient engineer, and would certainly recommend to anybody.”

Helpful Report

Hi Gill. Thank you for the kind review, and glad we could assist! We will pass your praise onto the engineer, and if you require our services in the future, please get in touch! Thanks from the TK Marketing Team.

“Michael and Tony were very helpful, polite and efficient. They knew what they were doing. Excellent service.”

Helpful Report

Thank you for your kind words; we are glad we were able to assist! Best wishes from the TK Marketing Team

Temple Knight is rated 4.9 based on 485 reviews