Temple Knight Reviews

Name: Temple Knight
Address: Marlbridge House, Enterprise Way, Edenbridge, Kent,, Edenbridge
Rating: 4.87

4.9 Rating 485 Reviews

98 %

of reviewers recommend Temple Knight

Company Reviews

Metrics

Info

4.9

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Temple Knight:

Temple Knight are a bespoke agency for managed print solutions. We specialise in servicing and repairs of printers, photocopiers, plotters and scanners.

We offer ad-hoc repairs as required, or fully inclusive service and maintenance contracts for multiple brands including: Brother, Canon, Dell, Develop, Epson, Fujitsu, HP, Konica Minolta, Kyocera, Oki, Ricoh, Utax, Xerox, Zebra and many more.

Our head office is based in Edenbridge on the Kent / Surrey border, and our engineers are based across the South East including London. Our engineers are never too far away guaranteeing you a fast onsite response.

Our service team are manufacturer trained and experienced in all the equipment we service and repair. In addition to manufacturer training, we also operate an in-house training program, which we believe is second to none. To back up our engineers, we have a highly qualified service team and parts department with links to manufactures and suppliers across the globe.

Temple Knight offer a highly professional, yet personal one stop service for all your printing and photocopying requirements, whatever the size of your organisation.

For more information on any of the services we offer, please just give us a call on 01732 860 900 or 0800 142 2737.

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Temple Knight 5 star review on 6th April 2017

Joe Ellis

Anonymous

Anonymous // 01/01/2019

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“I have had an intermittent problem with my printer since the beginning of the year that others had not been able to identify and fix. Michael at Temple Knight was very persistent in his approach to diagnosing and resolving the fault. The resultant new part was time consuming and tricky to fit but he persevered, with incredibly good grace, and now I have a fully functioning printer again. Thank you Michael.”

Helpful Report

Hi Alison. Thank you for the review. It's lovely to hear that you were impressed with Michael; we will be sure to pass on your kind words. Best wishes from the TK Marketing team.

“Very helpful and efficient. Helped us to understand and solve problems with printing - Novak”

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Thank you for your kind review. It's lovely to hear your were impressed with Noac and we will pass your comments on. Kind regards TK Marketing Team

“Telephone calls and emails are dealt with immediately, we rarely have to wait any time at all for an engineer to attend and all the people I speak to in Templeknight and friendly and professional.”

Helpful Report

Hi Claire. Thank you for the kind review! I will ensure your lovely comments are passed on. Best wishes TK Marketing Team.

“Your engineer David came out as arranged to fix a part that your earlier engineer had flagged that needing changing. All went smoothly and a nice chap. Nicely efficient.”

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Hi Jonathan. Thank you for your kind words; we are glad we were able to assist! Best wishes from the TK Marketing Team

“Although the machine had appeared to correct itself, Novac continued the appointment and serviced our machine and offered advice.”

Helpful Report

Hi Elaine. Thank you for your kind words; we are glad we were able to assist! Best wishes from the TK Marketing Team

“Martin was lovely and assisted with our printer problem. He was lovely and I would give him 5 stars. However when I originally called in, the person who answered the phone sounded annoyed that I have called and I would even say a bit rude. Which was not the best experience. So 1 on that.”

Helpful Report

Hi Gabriele. Thank you for the review. It's lovely to hear that you were impressed with Martin; we will be sure to pass on your kind words. Sorry to hear that you found the person answering the phone to be rude, this will be raised to ensure this doesn't happen again. Kind regards TK Marketing Team

“Took 4 attempts to fix the printer but we got there in the end”

Helpful Report

Thank you for your review. We are sorry to hear that the issue took longer to resolve than we anticipated, but like you we are glad our engineer got your machine up and running again. Kind regards TK Marketing Team

“Novac Came to Galliards Same Day as we raised the request and was very professional in his approach to resolve the issue we had. Good Work Novac.!”

Helpful Report

HI Frank. Thank you for your review. Its lovely to hear you were impressed with Novac, he is a valued member of our team! Kindest regards TK Marketing Team

“Novac was brilliant in sorting our printer, always quick and does the job sufficiantly! Couldnt ask for anything more.”

Helpful Report

Hi Joanna. Thank you for your review, we will pass on your lovely comments to Novac. Kind regards TK Marketing Team

“Fast and friendly service from Temple Knight as always - thanks David for your support with our long-suffering printer!”

Helpful Report

Thank you for your review and lovely comments. We are glad we were able to assist. Kind regards TK Marketing Team

“David did a great job in resolving our issue. He took the time to explain the issue and how to stop it from happening again.”

Helpful Report

Hi Dean. Thank you for your review and lovely comments regarding David, we will ensure these are passed on to him. Kind regards TK Marketing Team

“Your engineer Novac came to repair our printer. He fixed it very quickly, was very helpful and fixed it with no problem, and explained everything to us :) Very good service!”

Helpful Report

Thank you for the review. It's lovely to hear that you were impressed with Novac; we will be sure to pass on your kind words. Best wishes from the TK Marketing team.

“The prompt and efficient service we have come to expect. David is courteous, knowledgeable and very helpful.”

Helpful Report

Hi Susan. Thank you for your review and kind words about David. We are glad we were able to be of assistance! Best wishes from the TK Marketing Team

“Novac was prompt, efficient, knowledgeable, informative and very helpful - he is indeed a credit to Temple Knight.”

Helpful Report

Hi Nick. Thank you for the kind review, and glad we could assist! We will pass your praise onto the engineer. Kind regards from the TK Marketing Team.

“Great Service from David, very helpful and got our printer up and running like new!”

Helpful Report

Hi Lynette. David is a great part of our team, and we are pleased he got you up and running again. Best wishes from the TK Marketing Team

“The engineer (Novac) arrived promptly and fixed our photocopier very quickly. Pleasant chap - and knew what he was doing! Very happy with the service :)”

Helpful Report

Hi Maria. Thank you for the review. It's lovely to hear that you were impressed with Novac; we will be sure to pass on your kind words. Best wishes from the TK Marketing team

“The ordering process and servicing was smooth and easy”

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Thank you for your review. We are glad we were able to assist! Best wishes from the TK Marketing Team

“Telephoned Temple-Knight as plotter had a meltdown. Novac arrived first thing next morning. Novac was extremely polite and efficient. Will definitely use Temple- Knight again.”

Helpful Report

Hi Linda. Thank you for the kind review, we are glad we could assist and Novac got you up and running again! Kind regards TK Marketing Team

“Quick response to site. Novac was very helpful and extremely polite and friendly. He explained the issues, resolutions and actions required thoroughly. Very happy! Thanks Novac!”

Helpful Report

Hi Claire. Thank you for the review. It's lovely to hear that you were impressed with Novac; we will be sure to pass on your kind words. Best wishes from the TK Marketing team.

“The guy on the phone was very reassuring that they could help immediately and sort out our printer with minimal fuss. The engineer that came out, arrived first thing in the morning and was equally reassuring and confident. The printer is now working and I'm very happy!”

Helpful Report

Hi Louise. Thank you for the review. It's lovely to hear that you were impressed with our services and that we were able to assist to get you back up and running again. Best wishes from the TK Marketing team.

Temple Knight is rated 4.9 based on 485 reviews