Temple Knight Reviews

Name: Temple Knight
Address: Marlbridge House, Enterprise Way, Edenbridge, Kent,, Edenbridge
Rating: 4.87

4.9 Rating 485 Reviews

98 %

of reviewers recommend Temple Knight

Company Reviews

Metrics

Info

4.9

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Temple Knight:

Temple Knight are a bespoke agency for managed print solutions. We specialise in servicing and repairs of printers, photocopiers, plotters and scanners.

We offer ad-hoc repairs as required, or fully inclusive service and maintenance contracts for multiple brands including: Brother, Canon, Dell, Develop, Epson, Fujitsu, HP, Konica Minolta, Kyocera, Oki, Ricoh, Utax, Xerox, Zebra and many more.

Our head office is based in Edenbridge on the Kent / Surrey border, and our engineers are based across the South East including London. Our engineers are never too far away guaranteeing you a fast onsite response.

Our service team are manufacturer trained and experienced in all the equipment we service and repair. In addition to manufacturer training, we also operate an in-house training program, which we believe is second to none. To back up our engineers, we have a highly qualified service team and parts department with links to manufactures and suppliers across the globe.

Temple Knight offer a highly professional, yet personal one stop service for all your printing and photocopying requirements, whatever the size of your organisation.

For more information on any of the services we offer, please just give us a call on 01732 860 900 or 0800 142 2737.

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Temple Knight 5 star review on 6th April 2017

Joe Ellis

Anonymous

Anonymous // 01/01/2019

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“Novac was very efficient in tracking down our issue which turned out to be with our paper rather than the printer and was something he had never experience before in his seven years in the job. He was very helpful and and we had the usual quick response.”

Helpful Report

Hi Jeremy. Thank you for the kind review, and glad we could assist! We will pass your praise onto the engineer, and if you require our services in the future, please get in touch! Thanks from the TK Marketing Team.

“The engineer set out to us; Novac, was extremely helpful. As well as swiftly services our scan, he was very informative when giving advice on how to avoid problems arising in future.”

Helpful Report

Hi Henry. Thank you for the kind review. I will be sure to pass your comments onto Novac. Kind regards TK Marketing Team

“Quick service - Called on a Friday - Engineer arrived Monday!”

Helpful Report

Thank you for your review; we are glad we could assist! Kind regards TK Marketing Team

“My printer was serviced by Novak, who is great. He's prompt, efficient, knowledgeable, friendly and polite. I cannot praise him too highly. I think the service T-K offers is first-class. Thank you.”

Helpful Report

Hi Robert. Thank you for your kind review. We are glad to hear you are happy with the service and we will be sure to pass your kind words onto Novac. Kind regards TK Marketing Team

“Michael, Was very efficient, we saw diagnose the issue and fix it. When he left he made sure the machine was clean and took away all his rubbish.”

Helpful Report

Hi Gavin. Thank you for the review. It's lovely to hear that you were impressed with Michael; we will be sure to pass on your kind words. Best wishes from the TK Marketing team.

“Very responsive to request for call out. Novac was very polite, efficient and left our printer working and the area clean and tidy.”

Helpful Report

Thank you for the kind review. Its always lovely to receive feedback and we will pass your kind words onto Novac. Kind regards from the TK Marketing Team

“We had a problem with another one of our printers and specifically requested Novac to come and service/repair it. He was so tolerant and understanding of our clients who have learning disabilities and even remembered some of their names from his last visit. He was polite, efficient and able to explain exactly what was wrong with the printer and what we needed to do to rectify it. He is a credit to your company . Thank you”

Helpful Report

Thank you for the kind review and lovely comments about Novac. He is a valued part of our team and we are pleased he got you up and running again. We will be sure to pass your comments on not only to Novac but to his Line Manager too! Kindest regards from the TK Marketing Team

“Engineer Michael came so look at our printer, he was super efficient and told us things about our printer such as the ability to staple that we were not even aware of !!”

Helpful Report

Hi Philippa. We are glad Michael was efficient and went above and beyond duty to assist. He is a valued member of our team and I will ensure your kind words are passed on. Best wishes from the TK Marketing Team

“Your service engineer Novac was pleasant, polite and very efficient when he visited our office to sort out our printer on Monday 11th June 2018. Many thanks.”

Helpful Report

Thank you for your kind review. We are glad to hear Novac got you back up and running so quickly. Kind regards from the TK Marketing Team

“Luke the engineer that has been to us a few times now is a really happy, helpful guy and nothing is too much trouble for him. He's a great ambassador to the company.”

Helpful Report

Hi Sarah. Thank you for your lovely words about Luke; he is a treasured member of our team! We will be sure to pass on your comments. Best wishes from the TK Marketing Team

“Really friendly and efficient service and they came out to sort the problem the next day which was a huge relief.”

Helpful Report

Hi Sarah. Thank you for your review and kind words. It's lovely to hear you were back up and running the next day :) Best wishes from the TK Marketing Team

“Novac our engineer called ahead to advise what time he would be arriving. He was very polite and professional and fitted the new parts necessary to restore the copier to it's full working order.”

Helpful Report

Hi Sue. Thank you for your kind words and review; we are glad we could assist and your copier is back to full working order :) Kind regards from the TK Marketing Team

“Novak came to our office to look at both our printers that hadn't been serviced in years. Friendly and worked non-stop to get them cleaned and identify problems. Very clear on what the issues were.”

Helpful Report

Hi Rijusiddha. Thank you for your kind words; we are glad we were able to assist! Best wishes from the TK Marketing Team

“Very prompt service, turning up the next day. Novac was polite and got the work done promptly and quietly.”

Helpful Report

Thank you for your kind words; we are glad we were able to assist! Best wishes from the TK Marketing Team

“Novak was a highly efficient and thorough engineer. He worked non-stop on servicing our two printers and was able to pinpoint a number of issues, resolve them and get our printers working again! He was friendly, warm, polite and positive. We enjoyed having him in our office and were very impressed with his work ethic. We recommend his services.”

Helpful Report

Hi Lizzie Thank you for the review. It's lovely to hear that you were impressed with Novac; we will be sure to pass on your kind words. Best wishes from the TK Marketing team.

“Very prompt response to my enquiry and an engineer was available in a matter of a couple of days. Novak was very polite and got on with the work immediately, very informative at all stages, very professional. Would recommend.”

Helpful Report

Hi Sarah Thank you for the review. It's lovely to hear that you were impressed with Novac; we will be sure to pass on your kind words. Best wishes from the TK Marketing team.

“Luke has been great. He called us to advise when he would have arrived at the Office and when he came he had been able to set the scanner up for all our 4 pcs very quickly. Highly recommended.”

Helpful Report

Hi Stefano. Thank you for your review and comments regarding Luke; We will pass your lovely comments on to his line manager. Kind regards from the TK marketing team.

“Michael - Engineer 3399083 was polite, clean, tidy and friendly. A very impressive service which I booked this morning. I would recommend Michael from Temple Knight.”

Helpful Report

Hi Katie. Thank you for your lovely review, Micheal is a great part of our team and we will be sure to pass your comments on! Kindest regards from the TK Marketing Team

“The team at Temple Knight organised a technician to repair our plotter next day, when Michael (339028) attended our offices he was polite and efficient, quickly diagnosed and fixing our problem, we were back plotting in no time.”

Helpful Report

Hi Ryan. Thank you for your kind words; we are glad we were able to assist and get you back up and running! Best wishes from the TK Marketing Team

“Novac visited to service our photocopier and was excellent. He rang to tell us when he would be here, once here he explained exactly what he was going to do and then explained further steps that needed to be taken. Temple Knight have exceeded our expectations in terms of quality of service. When all other companies are trying to get you to sign a service contract, Temple Knight offer an ad-hoc service/repair option which is better for us. Highly Recommendable Company.”

Helpful Report

Hi Ross. Thank you for your kind review! We will pass your praise onto Novac and the service team. If you require our services in the future, please get in touch! Thanks from the TK Marketing Team.

Temple Knight is rated 4.9 based on 485 reviews