The TEFL Org Reviews

Name: The TEFL Org
Address: Suite Number 4, 8 Church Street, Inverness, Highland
Rating: 4.58

4.6 Rating 9,352 Reviews

94 %

of reviewers recommend The TEFL Org

4.6

Based on 9,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

About The TEFL Org:

Established in 2008, The TEFL Org is the UK's most experienced and accredited TEFL course provider offering classroom, online & combined TEFL courses.

Visit Website

Phone:

03308089138

Email:

info@tefl.org

Location:

Suite Number 4,
8 Church Street,
Inverness
Highland
IV1 1EA

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The TEFL Org 5 star review on 4th March 2025

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely board throughout the day course. The material we went through could have been done in three hours not three days...it was repetitive and not taught in a way to keep the students stimulated. Everyone in my course felt the same way and we were all waiting to get it over and done with. What would have been better is going over the online course material which I am finding very difficult and not well explained at all. I will not recommend TEFL to anyone and honestly feel it needs a lot of work. I wish I hadn't started it to be honest...I am not enjoying it.”

Helpful Report

Posted 9 years ago

“I've still not received the course?”

Helpful Report

Posted 9 years ago

Hello Chris, Thank you for your feedback. Your classroom course is scheduled for the end of this month. Online coursework is activated once full payment has been received. Regards, Alan, TEFL Advisor

Posted 9 years ago

“I had spoken to tefl a while ago about my 50 pound refund as I was not in a financial situation to start the course as I had been kicked out of my house and pretty much homeless so that 50 pounds was vital but they said it's not refundable....its a waste of money as I can't do the course or even go to London for the classroom days I hate tefl for keeping my money like that and not caring and how rude the manger was. They have kept money from someone who isn't doing the course or going to the classroom days so thet just got free money and I got no goods Hate tefl hate them hate them”

Helpful Report

Posted 9 years ago

Hello Mary, Thank you for your feedback. In line with our terms and conditions (which you have to agree to before signing up) it does state that our deposits are not refundable but transferable to another course. Regards, Alan, TEFL Advisor

Posted 9 years ago

“I have enrolled on the tefl course. The only thing I've been told is that I have to complete an online grammar test before the classroom segment, but have been given absolutely no help, advice or information about this, or anything else.”

Helpful Report

Posted 9 years ago

Hello James, Thank you for your feedback. If you are unsure at any time on how to complete an online assignment or task, please contact our Online Courses Manager (contact details can be found on your course welcome screen), or if you prefer to speak to someone on the phone, you contact our administration team on 01349 800 600 (option 2) Monday to Friday 9am-5.30pm and we can talk you through the process. Regards, Alan, TEFL Advisor

Posted 9 years ago

“Terrible site design coupled with courses that not only teach you how to bore students (I have never had a single student say they'd enjoy learning the way TEFL commands you too) and then tries its hardest to make it so you have to learn bullshit like PPP lesson planning so that it can spend time teaching you that rather than useful stuff. *By the way, the very existence of the PPP suggests that TEFL sees ever student as a mass rather than individuals with specific learning needs.”

Helpful Report

Posted 9 years ago

“I was unable to attend first day due to sickness, when I attended the second day I was advised not to carry on with the course, without being informed of the costs it would occur, the teacher offered no information whatsoever that would help, extremely disappointed and will not be recommending to friends.”

Helpful Report

Posted 9 years ago

Hello Steven, Thank you for your feedback. Our tutors are unable to give out information about course bookings/fees as they do not have access to this sort of information. If you are unable to attend the course for whatever reason, you must contact the office in the first instance as stated in our terms and conditions (which you agreed to at time of purchase). Regards, Alan, TEFL Advisor

Posted 9 years ago

“The reason I have given poor rating is because I feel I have not been given the full information regarding the courses. I signed up to the 80hour on line grammar course and at the same time I topped up with the business English course, believing it would start after the grammar course as BE should not be attempted until after grammar. However I found that the course started immediately and yesterday I submitted my final assignment, albeit rushed as I wasn't expecting to do it so soon and hadn't allocated the time for it. Now i cannot access the results??? could you please let me know if I have passed and why did this course start before the grammar course. I am very upset as I have after all worked quite hard. If it wasn't for this I would have graded the course much better.”

Helpful Report

Posted 9 years ago

Hello Andrea, Thank you for your feedback. You are correct in saying that your advanced business English module should have started after completing your 80-hour Online TEFL Course, this is obviously a technical error. If you had contacted us, we would have been able to rectify this immediately. I'll get our admin team to grant you access to your online student portal so you can view your scores/grades. Regards, Alan TEFL Advisor

Posted 9 years ago

“I can't get past the learner agreement page despite the fact that I have already completed this and had confirmation that Denise Hart is my tutor. I have called numerous times and also left messages with the online help page and emailed Denise. I still can't get past the learner agreement page therefore I cannot start the course. I have been told by someone called Janet that a refund is not possible after two weeks - but it's taken me nearly a month to even get hold of someone on the 'phone. This is unacceptable and I think it's an absolute disgrace that I still can't start my course!!!”

Helpful Report

Posted 9 years ago

“I signed up for a course in Hull but the venue was moved. I was unable to make my way to the new venue and had to cancel the course. I was refunded the course fee but lost my deposit. I am not happy as it was not my fault the venue was changed. Thank you for reading my comment. Victoria Cooper”

Helpful Report

Posted 10 years ago

“I left a positive review for this course but now that I know what happens upon completion, I need to alter my feedback. The course itself was informative and easy to follow. You are made to give feedback before receiving your certificate. I finished my course over a month ago now and have yet to receive my certificate. Tefl.org.uk claim to have sent it however they do not send it by recorded delivery so there is no proof at all that it has been sent. To have MY certificate sent to me for a course that I HAVE PAID FOR, I have to pay the company more money as it count's as being reissued. Discussions I have had about this are unsympathetic, often unresponsive and rather rude. I am not able to receive my certificate unless I pay again for postage. This is a very disappointing end to what begun as a wonderful course. If you wish to actually receive a certificate to prove that you have completed the course, I highly recommend using another company unless you want to have to pay £10 for the reissue of another certificate plus £3 for "re-delivery" plus an extra £5 to have it recorded. This is not a huge amount of money but considering the hundreds of pounds I paid to take this course, I should really be allowed to receive my certificate without engaging in an endless spout of rude emails and paying even more money. Disappointing end...”

Helpful Report

Posted 10 years ago

“Initially when I signed up for the course I had problems signing in to the website and accessing the course information. It took several phone calls to sort this as the account/course hadn't been set up correctly. When I eventually accessed the course I found it very confusing and not user friendly. I complained on a number of occasions, advising TEFL that when I tried to undertake the quizzes the website had a lot of the answers greyed out. I did request my money back and was refused. I have therefore wasted £99 on a course that is not user friendly and the customer service/support from TEFL none existent. I would not recommend.”

Helpful Report

Posted 10 years ago

“I found this an awful experience. My tutor was unhelpful and his responses were belligerent and often grammatically incorrect and misspellings commonplace. I can only assume he may have felt threatened that my answers were not grammatically incorrect and perhaps he questioned who was teaching whom? I had so hoped that it would have been an enjoyable experience as I love writing and have a passion for English. Friends and colleagues often ask for my advice on e-mails and essays they have written to see if improvements can be made. However, my tutor sapped all the joy out of my creativity, and I certainly did not expect the course to be so subjective and opinionated. I had visions that one day I could really engage a classroom full of foreign pupils and see them enjoy their learning with me, as some of my former English teachers did for me, but it wasn't to be. In fairness, I was asked if I would like another tutor, but by then I had lost faith and confidence in the course and kissed goodbye to my £200 as there was no refund. I shall not be recommending this course to anyone else, but I do wish others good luck and if they enjoy it then all the better.”

Helpful Report

Posted 10 years ago

The TEFL Org is rated 4.6 based on 9,352 reviews