TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

Write Your review

Tell us how TechSilver made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dad has poor eye sight and liked using his pc to stay in touch and edit his photos but with deteriorating eye sight found it very frustrating and difficult. He loves the keyboard with yellow large keys. He was especially impressed that the instructions were large font too! Thank you, you have opened the door again and made a 90 year old very happy again.”

Helpful Report

Hi Susan, That's lovely to hear that your dad is loving his new keyboard! It makes typing so much easier! Enjoy the nice(ish) weather :)

“Very pleased with my gps tracker. It looks much like a car key so is not embarrassing to wear for people with dementia. Easy to use with app and map is very clear. Needs charging a lot but I am still experimenting with different modes to suit my needs and save battery.”

Helpful Report

Hi Margaret, Thank you for the 5 star review. Yes it's designed to be as discreet as possible to help for people's situations such as yours :) Great to hear you're using it with ease. Yes I recommend experimenting with the different modes to see what suits you best. Have a great evening.

“Brought a phone for my mother in law from here,very good service and she was very pleased with phone it says phone to help elderly and it was true easy to use would definitely recommend to others.”

Helpful Report

Hi Lorraine, Thank you for the 5 star review, we appreciate it. Lovely to hear your mother-in-law is pleased with the new phone you got her. It will make using her phone a lot easier and stress free! Have a great evening.

“Just what I wanted and a quick efficient service.”

Helpful Report

Hi Pamela, Thank you for the positive review. We aim to make our service quick, efficient and helpful so we're glad you agree :) Have a lovely evening.

“Very happy with purchase Would recommend for alzheimers It gives me peace of mind.”

Helpful Report

Hi Ellen, Thank you for the positive review. Great to hear that you've got more peace of mind after your purchase with us :) Feel free to get in contact if you need any advice or have any questions. Have a great day.

“I recently bought a watch from TechSilver for my father who has dementia. From the initial webchat with Miles when I was considering buying, to the delivery of the item and the amazing video guide that was provided to set it up, the experience has been great. The product itself is excellent, but TechSilver deserve special praise for making everything so easy to understand and setup and for being available and engaged all the way thorough. Thanks so much!”

Helpful Report

Hi Donald, Thank you so much for the detailed review about Miles and the service at TechSilver. We make simple to follow video guides to help the process to be as stress free and easy as possible, so we're glad it's helped so much! Customer service is our first priority, so we focus on the journey from making the initial purchase to setting it up. We're always here to help in the future if you have any questions or need some advice, don't hesitate to contact us by live chat, email or phone. Have a great weekend and enjoy the rest of your day in the sunshine!

“So far, this is just what I was looking for. I am testing it at home before taking to my mother to set up for her. I love that it has built in reminders and that you can program your own with your own voice. I have to try that but will be doing so in the near future.”

Helpful Report

Hi Linda, Great to hear it's meeting your expectations! The reminders should help a lot with daily routines. Have a lovely day.

“Following an online chat I ordered a gps tracker which arrived the day after. Excellent service.”

Helpful Report

Hi Patricia, Thank you for the 5 star review. Glad to hear we could help in deciding which GPS Tracker is most suitable for your situation, always happy to help. Have a great day.

“Small tracker bought for mum with dementia. Discreet enough to not look like a tracker so she keeps it in her bag. Works really well on testing. Lots of good features if you choose to use them. Aaron very helpful with a couple of queries and the device was sent very quickly after the direct debit was set up. Flawless transaction. I feel we have the best device to suit our needs. Let’s hope we never need it!”

Helpful Report

Hi Angela, Thank you for the great review, very much appreciated :) It's Aaron replying, so It's great to hear I could help you to get it set up. Don't hesitate to contact us if you have any questions or need some advice, always happy to help. Have a great day and enjoy the nice weather while it lasts!

“I am still finding my way round the key pad and l am delighted with the look of it and the particularly the size of the letters etc. I was so pleased to find a key pad that is friendly to use with my eye condition, and works beautifully with my iPad. Thank you for a prompt delivery and congratulations on the award from the Macular Society.”

Helpful Report

Hi Mary, Thank you for the 5 star review! That's wonderful to hear that the large print is helping you so much. We always love hearing reviews about how much our accessible technology products help people, it genuinely makes us smile :) Have great day and enjoying the fantastic weather.

“I'm very pleased with your help and service Thank you very much.”

Helpful Report

Hi Bernard, Thank you for the great review, we appreciate it :) We pride ourselves on our customer service, so we like to go the extra mile! Let us know if you have any questions or need some advice, we'd be happy to help. Have a great evening.

“Very friendly, helpful, service. Delivery super fast but very silly packaging - a huge envelope which got ripped significantly in the post, though the product was undamaged.”

Helpful Report

Hi David, Thank you for the 5 star review, it really means a lot to us. Sorry to hear the envelope was ripped, this very rarely happens during transit. The phone purchased is unfortunately an awkward sized box so the smaller envelopes are just too small for it, however I'll pass on your feedback to get better fitting envelopes. Have a lovely day.

“Quick delivery and all set up in the box. A link to a video was supplied via email and that was so easy to follow I was up and running in minutes.”

Helpful Report

Hi Neville, Thanks for the positive review, very much appreciated! We provide in depth instruction videos to help make the process as stress free as possible so you can get your product up and running fast, so we're glad you found it so helpful :) Have a great day.

“Only used it a couple of times but seems just what I wanted to track my husband with dementia.”

Helpful Report

Hello, Thank you for choosing TechSilver to help track your husband, this will help to give your peace of mind. We're always available if you have any questions or need any advice. Have a lovely day.

“I recently bought the yellow version of Techsilver's Big Button Keyboard, due to problems with my eyesight, and am delighted with it. It was immediately compatible with my PC and has revolutionised my computing experience. The service from Techsilver was first class. A very good supplier who I shall use again.”

Helpful Report

Hi John, The Big Button Keyboard is a fantastic solution for people with visual problems, so it's excellent to hear from you that it helps so much. We also provide the help sheet to make the process as stress free as possible :) Hope you're enjoying the lovely weather!

“Used it to track my son doing the Brecon Beacons Trail Runner Marathon last weekend so My wife and I could provide him with support at the top of Pen y Fan at the right moment. Worked perfectly and was so motivating for my son. Thanks.”

TechSilver 5 star review on 13th May 2019

Helpful Report

Hi Andrew, Hope your son did well! Great to hear that you could track your son during the marathon :) Have a lovely day.

“Miles and Aaron have been incredibly helpful both with choosing the most suitable GPS tracking watch and with setting up the Doro Secure 480, which is the model we decided was best suited to my husband who has Alzheimer's. It has not had much of a road test yet but crucially my husband likes the look of it and is very happy to wear it. I and the family are relieved that we can now track him if he should slip out of sight in a crowded place or just decide to go out for a walk in the few seconds that I've taken my eye off the ball. It is a very well designed and carefully thought through tracking device.”

Helpful Report

Hi Gaby, Thank you for lovely review :) We're glad to be of so much help to you Gaby, it's one of the best GPS watches on the market so it should help you have peace of mind. We're always here if you need any help or have any questions. Have a great day.

“So far very pleased with the tracker and it’s small enough to be unobtrusive. Excellent service. Had problems setting it up and Miles could not have been more helpful and was so patient.”

Helpful Report

Thanks so much for your lovely review We understand caring for someone can be difficult, so we try and make the experience as stress-free as possible with our helpful support :) best of luck and let us know if we can do anything else!

“Very helpful, cheers again Miles!”

Helpful Report

Hi Emma, Thanks so much for taking the time to leave your feedback. We'e very glad to have helped you again. Enjoy the rest of your week :)

“A knowledgeable professional discussion that resulted in me purchasing a pendant. When I asked to exchange the lanyard for a chain my request was dealt with promptly and efficiently. I hope the tracker is as good.”

Helpful Report

Hi Jenny, We learn about our products inside and out so we can advise properly on the correct device for people in difficult situations. We also pride ourselves on our customer service, so when we get requests such as yours so swap the lanyard for a chain, we're always happy to help. Have a lovely week (despite the weather).

TechSilver is rated 4.8 based on 1,200 reviews