TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your lights which we have positioned in the bedroom and en-suite are great and just what we have been looking for to ensure the safety at night time for my husband who has dementia. He too is very impressed with them and they help him to see his way to the loo during the night. They work well and are nice and slim so are not intrusive. Well done!”

Helpful Report

Hi Hazel, Thanks for taking the time to leave us such a great review! It was a delight to read through your kind words, and hear about how much your new motion lights are helping your husband to navigate the house safely at night time. If you ever have any more assistive technology needs in the future then don't hesitate to get in touch. Hope you have a lovely day.

“Thank you and can I say how great you and your team are . You are so efficient and helpful and it makes the difficult job of being a carer much easier !”

Helpful Report

Hi Tracey, Thanks for taking the time to leave us such lovely feedback! We'll certainly pass your comments along to the team. We work hard every day to offer the very best customer service, so we're glad to hear that you had such a great experience. Hope you have a brilliant day!

“I am 85 and not technically minded, but was treated with sympathy and respect. I could not have had better service. Thank you.”

Helpful Report

Hello, We really appreciate you taking the time to leave your feedback, We're well aware that sometimes age can mean technology is a little harder to wrap one's head around, so we're more than happy to be understanding and patient when helping our customers. Have a great week ahead and please let us know if there's anything else we can do for you.

“Your advise was helpful and the keyboard has made things much easier for me. Thankytou”

TechSilver 5 star review on 3rd March 2020

Helpful Report

Hi Terri, Thanks for taking the time to leave us such a great review. We're so happy to hear that your new big button keyboard is helping you so much, and we'll be sure to let the team know about how helpful you found their advice :) Hope you have a lovely day.

“Excellent touch speaking clock an instant hit ( no pun intended). Especially useful early morning when my uncle finds out if it’s time to get up. ( Two weeks ago he went blind after a mini stroke)”

Helpful Report

Hi David, Thanks for getting in touch and leaving us such a great review, we're so glad to hear how much your Uncle's new talking clock is helping him. Don't hesitate to get in touch if you need any help with assistive technology in the future, as we're always happy to lend a hand! Have a brilliant day :)

“Fantastic tracker watch it payed for itself when my dad was wandering at night”

Helpful Report

Hi John, Thanks for leaving us such a fantastic review! We're so glad your watch has helped to give you extra peace of mind in caring for your Dad, as we know how stressful it can be to help and protect someone who is beginning to wander. If you have any assistive technology needs in the future then don't hesitate to get in touch, as we're always more than happy to help out :) Hope you have a great weekend.

“Excellent product with great after sale service and support.”

Helpful Report

Hi, Thank you for leaving this great review. We work hard to offer the best products and service to our valued customers, especially in supporting them after the purchase of such important devices. Therefore, we're glad to hear that you've had a great experience, as it's clear our hard work is paying off! Hope you have a great night :)

“I had ace advice several times over from two very helpful, friendly and knowledgeable employees. Very grateful and would recommend this firm for those in need.”

Helpful Report

Hi Paula, Thank you for taking the time to leave us such a great review! We'll be sure to share your kind words with our support team, who we're sure enjoyed speaking with you as much as you did with them :) Our team are experts in assistive technology, so we're glad you found their knowledge helpful. Hope you have a nice evening.

“First class service arrived bang on time and very very happy with purchase, first class. Thank you”

Helpful Report

Hi Jane, Thanks so much for your brilliant review! We're really happy to hear you've had a great experience, and that your order arrived so fast. We know how important our products can be, so we try to get them sent out as quickly as we can :) Hope you have a lovely evening.

“I phoned first to discuss the alarm and had very helpful information. I purchased over the phone which was very quick and simple. An email then followed which again was easy to understand and didn’t take ages to deal with. The alarm came the following day which was excellent service. If I had to criticise anything, I would say print off the easy to use guide you emailed and put that in place of the instructions which came with the alarm. The alarm had all been set up for me with the telephone numbers which was brilliant. It has certainly put my mind at rest as I know if my elderly mom does have another fall or needs me my phone will ring.”

Helpful Report

Hi, Thanks for leaving us such an excellent, detailed review; we're really glad to hear our device is helping in caring for your Mom. We're really happy to hear you were impressed with our service, and we'll be sure to pass your feedback on to the team! They work hard every day to help people in situations such as yours, so we're sure they'll be delighted to hear your comments. Thank you also for your constructive criticism, we'll be sure to share that with the orders team, as we always appreciate knowing how we can improve in the future :) Hope you have a lovely day!

“Fast, efficient, good value.”

Helpful Report

Hi, Thanks for the great review! We're really glad to hear your feedback, and we're so happy that you had a fantastic experience with us. Hope you have a brilliant day.

“The large yellow keyboard does what I hoped it would: it's easy to see the black letters etc on the keys. The keys are well spaced which helps to avoid typos made by arthritic fingers, There's a good place too to rest wrists, The keyboard takes up a bit more space on my desk but it's well worth it. Most of the recent stress in using my computer has disappeared. I hadn't realised quite how difficult it had become in recent years.”

TechSilver 5 star review on 8th February 2020

Helpful Report

Hi, Thanks for taking the time to leave us this detailed, excellent review. We're so happy to hear that you're enjoying your new keyboard, and that it's making life a little bit easier for you. That's what we're all about here at TechSilver, so if you ever need any help in the future then don't hesitate to get in touch :) Hope you have a great day!

“customer service very knowledgeable and very helpful”

Helpful Report

Hi Carol, Thanks so much for the great review! We pride ourselves on our excellent customer service, so we'll be sure to pass your feedback on to the team. Hope you have a lovely day.

“I found the team to be very polite and friendly, especially as I am not very technically minded, their patience was gratefully appreciated. I would highly recommend them”

Helpful Report

Hi, Thanks for the excellent review. We'll be sure to pass your feedback on to the team, who we're sure will be delighted to hear your kind words. We always love to hear when one of our customers has had a great experience, so thanks for sharing this with us! If you ever need any more support, we're only a phone call away. Hope you have a lovely day.

“Ordered the simple remote control for an elderly relative with macular degeneration. Fast delivery, no problems and the control is excellent”

Helpful Report

Hi, Thanks for leaving us a fantastic review. Our dedicated customer service team takes pride in the quality of the service they offer, so we're happy to hear you had a great experience! We're also happy to hear that the remote is working well for you, and that your delivery was quick and easy. If you ever need any help in the future, don't hesitate to get in touch :)

“Ordered a GPS tracker to put on my mothers keys who has dementia. The tracker was delivered quickly and was easy to set up. It appears to be accurate in its location service and battery life reasonable.”

TechSilver 5 star review on 2nd February 2020

Helpful Report

Hi Kenneth, Thanks for taking the time to leave us such a brilliant review! We're glad to hear you're enjoying your new tracker and that it's meeting your expectations. We work hard to offer dedicated support and guidance on all of our tracking devices, so don't hesitate to get in touch if you need help in the future. Hope you have a great day :)

“Very happy with the service and will definitely will come back for another order.”

Helpful Report

Hi Rowena, Thanks for the brilliant review! We're so happy to hear you had a great experience with our service, and if you ever need support in the future, we're only a phone call away. Hope you have a great night.

“This is my third tracker and this has been the very best supported one I have had. The video was well done and I was able to set it up myself without numerous phone calls. Having said that I am assured that should I need further support it is there.”

Helpful Report

Hi Shan, Thanks for taking the time to leave us such a great review. It's so nice to hear your kind words about our support, as we work exceptionally hard to offer friendly and dedicated customer service. We'll be sure to pass your feedback along to the team! If you ever need support in the future, don't hesitate to get in touch. Hope you have a lovely evening.

“What an absolutely brilliant product. The technical support team are very helpful and super efficient. Very high quality product, with superb features. I am a GP, this is an excellent product for memory impaired patients. It's also brilliant if you are a lone worker. I can 100% recommended this product and company. What a find!”

Helpful Report

Hi Rachel, Thanks for the incredibly glowing review of our product and our customer service! It means a lot to hear your kind words, especially from someone who works in such an important profession. We believe that our devices go hand in hand with caring for people's medical needs, and can really help someone with a condition that makes them more vulnerable by the day. We're always happy and ready to offer advice or recommendations, so if you ever have any other assistive technology needs then feel free to get in touch! Hope you have a lovely evening.

“Initial advice prior to buying the tracker was very clear and all questions answered. Gave me confidence that we could use the tracker. Setting up the tracker looked daunting but once I had watched the video which explained the process the rest seemed easy.”

Helpful Report

Hi, Thanks for leaving us such a glowing review! We're happy to hear that our friendly team offered excellent advice and service to you, and we'll be certain to pass your feedback along to them. We're also glad to hear that you found the setup video so helpful, as we've worked hard to make it easy to follow, and take the stress out of setting up your device. Rest assured, if you have any queries in the future, we're only a phone call away! Hope you have a great night.

TechSilver is rated 4.8 based on 1,200 reviews