TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order delivered as advised and correct”

Helpful Report

Hi, Thanks for the brilliant review. We're happy to hear you've had a great experience, as we take pride in offering a fast and high-quality service. If you ever have any assistive technology needs in the future, don't hesitate to get in touch. Hope you have a lovely day.

“I like the small size, easy set-up and use. Tracking my wife when doing Nordic walking at 4,5 -5 km/hr speed, the refresh rate at once per minute is marginal. Also the battery usage is high at this rate. But, I managed once to find her back in a forest some kilometers away, totally lost and scared with this device. I find the value for money is good. I have seen other GPS devices with similar functions, but much more expensive. I can recommend TechSilver to anyone having to care for an active person suffering from orientation loss.”

TechSilver 4 star review on 2nd November 2019

Helpful Report

Hi John, Thanks so much for taking the time to leave us such a glowing review! We work really hard here at TechSilver to ensure each and every customer can care for their loved ones properly, and in your case we're so glad to hear that the tracker has helped you to take care of your Wife. If we may, is there any way we could have earned a 5 star review from you? We're always working hard to improve, so let us know what we could do better in the future. Hope you have a lovely evening.

“Excellent service. The item is exactly as described and arrived the day after ordering. Particularly impressed with the instructions for installation.”

Helpful Report

Hi, Thanks for the great review. We try to make every item we sell as easy to set up as possible, and offer excellent, dedicated service to help every customer find their perfect device, so we're glad to hear you've had a brilliant experience! Hope you have a lovely evening.

“I bought this for my father to use as an early warning as my mother wanders. Easy to set up and easy to use. My only negative is the alarm proximity should be shorter than 30 metres. I feel that it would be much better if it was set for 15-20 metres”

Helpful Report

Hi William, Thanks for leaving us such a brilliant review. We're happy to hear the proximity alarm you've purchased is meeting your expectations, and that it's helping you and your Father in caring for your Mother. We'll make sure to pass on your feedback to the team! Wishing you all the best.

“Service and the products very good. I just missed the 4pm cutoff and true to the terms of service the goods were dispatched next working day, which happened to be a Monday.”

Helpful Report

Hi Dennis, Thanks for the excellent review! We're glad to hear you had a great experience, so if you have any additional assistive technology needs in the future, don't hesitate to get in touch. Hope you have a great day.

“We purchased a GPS Keyring from Techsilver after our mum, who has dementia, went missing from home twice in quick succession. She has had it now for almost 2 months and it has been invaluable. She finds most things in life confusing right now, but has had no problems remembering that she can press the button on the keyring and we will be there to help her! She has almost left the house two more times since having it, but has called for help and I have been able to talk to her through the keyring, and give her all the reassurance and security she needs while someone is on the way to be with her. It has been an absolute godsend, and it has given me peace of mind to know that I can be there for her even when I cant be there with her!! The online help with Techsilver has also been fantastic - friendly and helpful, and clear communication. I would definitely recommend.”

Helpful Report

Hi, Thanks for taking the time to leave us such a brilliant and detailed review. We're so happy to hear that you've had a great experience with our service, and that the tracker is giving you greater peace of mind in caring for your Mum. We know how important it is to keep loved ones independent for as long as possible, so we're really glad that it's helping you to do this. If we may, is there any way we could have gotten a 5 star review from you? We're always looking to improve our service, so we'd love to hear some feedback for how we could have given you a better experience. Hope you have a lovely day!

“Despite the best efforts of TechSilver support staff the programme I bought couldn't fully solve the long-term problem I have with some old .dtp files. I was issued a refund within an hour and I would not hesitate to recommend them on the basis of the service they provided.”

Helpful Report

Hi John, Thanks for leaving us such a great review. We're sorry that we couldn't resolve your issues, but we're happy to hear that you had a good experience with the support team nonetheless, and that your issues were dealt with quickly and professionally. If you ever have any more assistive technology needs, don't hesitate to get in touch as we're more than happy to help!

“Really happy with tracker gives me huge piece of mind with my mother having dementia.”

Helpful Report

Hi, It's great to hear that the tracker has given you much greater peace of mind in caring for your Mother, so thanks for leaving us such a brilliant review! Hope you have a great day.

“I am so pleased with this keyboaed. I am partially sighted and the X large size yellow keys with the black text on them are helping me so much. Excellent delivery service. I would certainly recommend this company.”

TechSilver 5 star review on 23rd October 2019

Helpful Report

Hi, Thanks for taking the time to leave us such a fantastic review. We really love to hear when our products are helping to make people's lives a little bit easier, so we're so glad to hear that you've had a great experience with your big button keyboard. Hope you have a lovely evening!

“Thank you for sending the gps tracker it arrived very quickly. I’m very satisfied with the product, it was easy to set up and use.”

Helpful Report

Hi Sarah, Thanks for leaving us such a brilliant review! We're so happy to hear that you're enjoying your tracker, and that you've had a great experience. Hope you have a great day.

“I have looked ever where for a keyboard with BIG keys for big fingers and easy viewing and finally found the perfect one. The TechSilver ....is a very well built answer. Thanks for a great product.”

TechSilver 5 star review on 20th October 2019

Helpful Report

Hi Hubert, Thanks for taking the time to leave us such an excellent review. We's so happy to hear that you're enjoying your keyboard, and that it's made things a little bit easier for you. We love to hear when our products are improving people's lives! Hope you have a great day.

“Plain and simple web page, easy to place an order. Prompt service. Cannot comment yet on the actual product as it’s a gift for an elderly parent which is to be given at Christmas. However I will say, it’s the only useful product I found quickly and reasonably priced when I was researching. Thank you”

Helpful Report

Hi Hilary, Thanks for leaving us such an excellent review! We pride ourselves on the range and variety of our products, so we're really glad to hear that you've had a great experience and that we managed to meet your expectations. Hope you have a lovely evening.

“Excellent, really helps my families peace of mind as mother suffers with dementia. Now always no where she is.”

Helpful Report

Hi, Thanks for leaving us such a great review! We're happy to hear that you've got greater peace of mind now, and that we were able to help make your lives a little bit easier. If I may, is there any way we could have been better to earn a 5 star review from you? We're always looking to improve, so any feedback is appreciated. Hope you have a lovely evening.

“I have found the products purchased very useful and the back up from Tech Silver extremely helpful when I needed some advice. Having recently purchased a Yepzon GPS tracker I am currently playing with the settings to try to extend the battery life - it does seem to drain within a day if very regular location signals are set but does charge quickly.”

Helpful Report

Hi, Thanks very much for taking the time to leave us such an excellent and detailed review! We're so happy to hear you've had a great experience and that you're enjoying your tracker. Regarding your battery issues, we can certainly help you with some extra tips to extend your tracker's battery life. Drop us an email at hello@techsilver.co.uk, and one of our friendly experts will be more than happy to help with any issues you're having. Hope you have a lovely evening.

“Living in a valley we have very poor wifi signal but it was not a problem to the Techsilver team. They managed to sort out my chip and now I have excellent wifi and I feel secure in the knowledge that my son is trackable where ever he goes. Highly recommend them, they have first-class customer care!”

Helpful Report

Hi Michelle, Thanks for taking the time to leave us such a great review. We're so glad to hear that you're enjoying your device, and that it's working well after our team's help. We take pride in offering extensive customer service, so we're happy that you feel like you've had a great experience. Hope you have a nice evening!

“Item delivered very quickly and is now working well. Thank you.”

Helpful Report

Hi, Thanks for leaving us such a brilliant review! We're glad to hear you received your order so quickly, and that you've had a great experience. Hope you have a lovely evening.

“Prompt service. Quality product.”

Helpful Report

Hi Richard, Thanks for taking the time to leave us such a great review! We take pride in offering a fast & friendly service, and providing only the highest quality assistive technology products available, so we're glad to hear you've had a great experience. Hope you have a lovely evening.

“Good all round - the only issue was that the new App does not work on an older Android phone so we had to scramble around to download version 5.99 to get it to work”

Helpful Report

Hi, Thanks for taking the time to leave us such a great review. We've taken a look at some of our old test smartphones in the office and we can see that the app works on those, would it be possible for you to tell us what model of phone you're using? We're always looking to help our customers and improve our support for our devices, so we'd love to be able to get to the bottom of your issues. We're glad to hear that you got it to work anyway, and we hope you're enjoying your new device! If you have any more issues in the future, don't hesitate to get in touch, as we're always happy to help. Hope you have a lovely evening.

“Having gone through many keyboards I'm delighted with the quality and large letters on this one. Really happy to recommend this company to anyone who wishes quality goods t reasonable prices.”

TechSilver 5 star review on 18th September 2019

Helpful Report

Hi David, Thanks for taking the time to leave us such a brilliant review! We're so happy to hear that you're enjoying your keyboard, and that it's making things a little bit easier for you. Hope you have a great weekend.

“Excellent service and quick delivery. Thank you.”

Helpful Report

Hi, Thanks so much for your brilliant review. We take pride in offering a fast & friendly service, so we're glad to hear that we've managed to impress you! Hope you have a great weekend.

TechSilver is rated 4.8 based on 1,200 reviews