TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the tracker for my elderly mum who has dementia and lives on her own. Gives peace of mind as you can check on her location and wether she is awake or asleep 24/7. Would recommend the Yepzon 2.0”

Helpful Report

Hi, Thank you for taking the time to leave a review. I'm glad to hear the tracker is giving you peace of mind and allowing you to check that your Mum is safe and sound whenever needed. Stay safe.

“I am very impressed with Grandpad, it is wonderful to keep in contact with my 92 year old mum, who is not tech savvy and would otherwise only be able to communicate with the family by telephone. It is great to be able to video call the family and see her.”

TechSilver 5 star review on 2nd December 2020

Helpful Report

Hi Christine, Thanks for taking the time to leave such a kind review. I'm so happy to hear that the GrandPad has bought you and the family closer, allowing you to video call and seeing each others faces, albeit digitally, during these strange times. Hope you had a good Christmas and an even better New Year!

“First class service ,very helpful ,quick delivery, would certainly use again .”

Helpful Report

Hi John, Thank you for your kind words regarding our service. I'm glad we could be of great help and that you received your item promptly, we hope to see an order from you again soon. Have a good Christmas!

“I bought Grandpad for my parents, who are in their mid 80's. They love it. They went from treating the package that was delivered (very quickly) like an un-exploded bomb to diving into video, music and games in a day. The design of the Grandpad is extremely well thought out. It is simple and intuitive. The ability for me to manage the device for them makes this product exceptional. I also appreciate that Grandpad are not using the system as a platform to deliver advertising. You pay for the system, you get good service and you don't get used as a pawn in some marketing scheme. I applaud they have stuck with that. I would add a few more features, like the ability to edit and delete comments on photos once posted. Occasionally the app doesn't pickup notifications. However, these are minor improvements that I'm sure will be made. If you are thinking of getting this for your parents, don't ask them just get it. I don't think you'll be disappointed.”

TechSilver 5 star review on 30th November 2020

Helpful Report

Hi Paul, Thank you for taking the time to leave such a glowing review for the GrandPad. We're so happy to hear the GrandPad is loved by your parents who seem to be getting to grips super quickly with it! Thank you also for leaving us feedback, this really helps ourselves and GrandPad push to be the best we can be. Have a good Christmas!

“Bought Bluetooth keyboard for you wife who is partially sighted. Excellent quality , very easy to use. Thanks to your team for prompt delivery. Stay safe !”

TechSilver 4 star review on 29th November 2020

Helpful Report

Hi, Thanks for the great review! We're so happy to hear your wife is liking her new keyboard, and that you enjoyed our team's service. If we may, is there any way we could have done better to earn a 5 star review from you? If so, let us know, as we love getting all the feedback we can. Have a lovely day :)

“TechSilver deserve the highest accolade for a platinum service!! They were efficient from the time I contacted them to even after they dispatched the gift I sent abroad. I cannot recommend them enough. TechSilver should be TechPlatinum!! Thank you so much.”

Helpful Report

Hi Maria, Thanks for leaving this fantastic review! We're so glad that you loved our service, as we work hard to provide a fast, friendly and personal service to each of our valued customers. Hope you have a brilliant day :)

“Well presented Grandpad with clear and easy instructions to get started. Both of my parents are already enjoying the benefits of being more connected with family. They really enjoy the Video Calls and slide show of photo's that family add to the album. Looking forward to including Zoom calls in time for Christmas.”

TechSilver 4 star review on 24th November 2020

Helpful Report

Hi Katherine, Thanks for taking the time to leave us such a great review. We're glad to hear you're loving your GrandPad! We worked incredibly hard to help bring this life-changing device to the UK, so seeing the overwhelming amount of positive feedback for it is really amazing. If we may, is there anything we could have done better to earn a 5 star review from you? We'd really love some feedback, so feel free to contact us :) Have a great day!

“Does what it says on very good box.good easy very good website. And product is wonderful.my husband is very happy with his large keyboard for Mac. Thank you xx”

TechSilver 5 star review on 23rd November 2020

Helpful Report

Hi Philippa, Thanks for getting in touch and leaving us a great review :) We're so happy to hear that your husband is enjoying his new keyboard. We work hard to provide only the best assistive technology on the market, so knowing that our products are making a difference means the world to us. Have a lovely day!

“Good Company god products”

Helpful Report

Hi, Thanks for leaving us such a fantastic review! We're really happy to hear that you're enjoying your device, and that it's living up to your expectations. Have a great day :)

“It would be nice to have the pairing code for a Manhattan that I requested instead of a request for a review. Then I could see whether the product works as advertised.”

Helpful Report

“Excellent, worked out perfectly for my elderly father”

TechSilver 4 star review on 21st November 2020

Helpful Report

Hi, Thanks for leaving us such a great review! It's great to hear your father is enjoying his new remote, and that it's making it easier for him to use his TV. If I may, is there anything we could have done better to earn a 5 star review from you? If so, please get in touch as we'd love to hear your feedback. Hope you have a lovely day :)

“I recently purchased a keyboard with extra large keys from TechSilver. I ordered on the phone and the service was excellent. Very friendly and helpful. Delivery was quick and on time and we have been very happy with the product. I would be happy to recommend and use them again.”

TechSilver 5 star review on 20th November 2020

Helpful Report

Hi Gillian, Thanks for the excellent review. We're really happy to hear you enjoyed our service, as our team takes pride in being friendly, helpful and accessible! If you ever need help in the future then let us know right away :)

“Queried if our son would be eligible for the VAT relief as he has an eye condition that impairs his vision. Response was prompt and polite. Ordered the next day and the keyboard turned up very quickly. Our son is very happy with his new keyboard. Thank you!”

TechSilver 5 star review on 18th November 2020

Helpful Report

Hi Natalie, Thanks for taking the time to leave us such a brilliant review! We're glad to hear your son is enjoying his new keyboard, and that it's helping him to use his computer more easily. Hope you have a great day :)

“I bought a keyboard for people with limited vision from Techsilver. It was delivered quickly and without any problems and arrived in perfect condition. It's just what I needed and I can now type again without any problems - a great result as I am losing my sight. Thanks TechSilver!”

Helpful Report

Hi Carl, Thank you for taking the time to leave us such a glowing review, which sounds like it's been made easier by your new keyboard! We're so happy to hear the keyboard has lived up to expectations, and hopefully this keyboard will continue to serve you well. Happy typing!

“Spot-on for product, price, and prompt delivery.- Well Done”

Helpful Report

Hi Graham, Thank you for taking the time to leave a review. We're so happy to hear that you've enjoyed our services. We always aim to be the best we can be in terms of price and delivery. Have a good day!

“Excellent service efficiently executed. Thank you.”

Helpful Report

Hi Carol, Thank you for taking the time to leave a review. I'm glad you were pleased with our quick and efficient service! Have a good rest of the week!

“We are so happy with the service provided and the actual product we recieved. The fall alarm has bought peace of mind to not only the owner, but family also. The only slight, very slight, criticism would be, that once a fall alarm is recieved by phone, it would be great if the number to be dialled was also on the pre-recorded message, so that nobody "forgets" how to get through to the loud speaker.”

TechSilver 5 star review on 16th November 2020

Helpful Report

Hi Rebecca, Thank you for leaving a review. We're so glad to hear that your fall alarm is giving the owner and the family peace of mind. We will also pass your feedback about the device onto our team. Stay safe!

“I selected the GrandPad for my 94 year old father who is locked down in Wales and we are is Sussex. We tried a mobile phone some years ago but he never got the hang of it. He has had the GrandPad for 5 days and has made outgoing video calls to me and my cousin. It is early days but he is delighted and is feeling confident with it and is trying to use Crossword. The support from the Irish call centre has excellent. Thank you so much.”

Helpful Report

Hi Sarah, Thank you for taking the time to leave such a positive review about the GrandPad. I'm glad the GrandPad could bring you and your father closer during these strange times, without the need to leave the house! I hope the GrandPad serves you well, and we would love to hear back from you in future with how you and your Father are getting on with the GrandPad. Stay safe!

“I am elderly and just been given a smartphone. - A lot to learn. I found difficulty swiping and dragging etc. with arthritic fingers. Someone suggested a stylus and you had one specificly for the Doro phone. It is very good = makes it easier! Thank yo.”

TechSilver 5 star review on 14th November 2020

Helpful Report

Hi Joan, Thank you for taking the time to leave a review. I'm delighted to hear that the stylus has made using your phone so much easier. Hopefully you will soon be able to use your phone with ease, every day is a school day! Happy scrolling!

“The keyboard does what it says on the tin and I can ask no more than that. Good communication from the supplier and a speedy delivery. Would not hesitate to recommend.”

Helpful Report

Hi Anthony, Thank you for taking the time to leave a review. We're glad you're enjoying using your new keyboard, and that it was so simple to setup! We pride ourselves on fast delivery times and good customer service, so we're delighted to hear you've had good experience with us! Happy typing!

TechSilver is rated 4.8 based on 1,200 reviews