TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service from TechSilver has been very good but I still have to master how the watch works as a tracker for my husband who has dementia. The pastor of our church set the watch up but I just need to find out a bit better how it works. I am sure it will be fine soon.”

Helpful Report

Hi Aileen, Thank you so much for the great review we really appreciate it. If you have any questions or concerns, don't hesitate to contact us because we are happy to help you out! We hope you have a lovely day and enjoy the sunny weather.

“Aaron was very helpful over the phone with helping me to pick the right product by understanding my situation first and recommending the small gps tracker. The delivery was very fast and the customer service was excellent, I feel valued as a customer which is rare to find nowadays .I definitely recommend them because they offer great advice and I will shop with them again”

TechSilver 5 star review on 11th July 2018

Helpful Report

Thank you so much for the great review! we really appreciate you taking the time to write this. We try to offer the best possible customer service by trying to understand your needs and advising you best, so we're glad we could help you. Feel free to contact us for any questions you may have in the future and have a wonderful day :)

“Apart from a slight mix-up at the start (mainly my fault) it was an excellent service. The product is ideal - what I have been looking for over a long period.”

Helpful Report

Hi Chris, Sorry again for the slight mix-up! Glad to hear that you like the headset and hope it serves you well :) Thanks for the great review Chris and have a nice day.

“Brilliant 98 yoa mother in law can use very well 10/10.”

Helpful Report

Thank you very much for the great review. We hope your mother-in-law gets a lot of use out of the product. Enjoy the lovely weather and have a wonderful day.

“A couple of years ago my Father showed early signs of Dementia. We managed this situation for a while, but as the condition developed, our biggest issue was keeping track of him (he is so physically fit!). We therefore needed a reliable product to help us. That’s where TechSilver’s Doro watch came in. After speaking with Miles, we knew this was the right product for us! This product has kept my Father from needing to be in a Nursing Home for at least 2 years! We monitored his walking constantly, and set his ‘safe area’ meaning we were alerted immediately if he ventured outside this area (if I did miss a call, it then went to the next nominated person, then the next etc) We could call him on the watch too, in order to point him in the right direction if needed. We did take a very short while to get used to the system, but Aaron and the support team were always on hand to help - a quick email and they were back in touch with answers and/or advice. This device has been an absolute life changer for my Dad (and us). He now has had to move to a Nursing Home, but I just want to say thanks to the TechSilver Team, and to recommend their product.”

Helpful Report

Hi Stephen, thank you so much for the detailed review. We appreciate the time you took write this, it means a lot to hear this! We pride ourselves with providing the best customer service possible by helping people like yourself as much as possible so we're glad you feel the same way. We hope you enjoy your product and have a lovely day :)

“HAPPY WITH THE PRODUCT - HAPPY WITH THE BACK UP”

Helpful Report

Thank you for the great review John. We're glad that you're happy with the product and hope it serves you well. Enjoy the lovely weather.

“Keyboard is ideal for my poor vision, nice big keys and clear lettering. Delivery was very quick.”

Helpful Report

Hi Janet, glad you're enjoying your new keyboard. Hope it makes typing easier! Thank you so much for the great review and have a nice day.

“First class product, well made and looks very smart, thank you for an excellent service.highly recommend.”

Helpful Report

Thank you for the 5 star review Jane, it means a lot to us. We're glad to hear that you're satisfied with the product and our customer service. Enjoy the the hot weather and have a lovely day :)

“Helpful and efficient”

Helpful Report

Hi Francis, We're glad you had an excellent experience with us and thank you so much for the great review! Enjoy the hot weather and have a nice day :)

“Immediate responses both by phone and email plus prompt delivery.”

Helpful Report

Many thanks for the positive review. We're glad you're satisfied with our immediate responses and hope you enjoy the lovely weather :)

“Extremely pleased with my purchase and was received next day it doesn't get better than that”

Helpful Report

Hi John, glad you are satisfied with our service and received your item swiftly. Thank you for the excellent review and hope you have a nice day.

“Easy to use website. Prompt next day delivery. Had a duplicate delivery but Tech Silver dealt with the return process very expeditiously Very accommodating when I had a problem with Royal Mail when sending the product to another family member.”

Helpful Report

Hi Brian, thank you for the excellent review. Apologies again for the duplicate. We're glad you are satisfied with our service, don't hesitate to contact us because we're happy to help. Have a great evening.

“After a lot of research I have just bought the marvellous little Mini Tracker from TechSilver whose service is second to none. My husband has memory problems so it has reduced my stress levels as the Mini Tracker gives me detailed accurate information on where he is at any given moment whereas previously he was often not where he should be! I have put it on his key ring as he will always have a key with him but it could be attached to a belt etc. He dislikes mobile phones and never uses one so that was not an option for a tracker. I had a little trouble setting it up as I hadn't realised that when I downloaded the app on to my phone I needed to turn on 'mobile data' but when I spoke to Miles at TechSilver he couldn't have been more helpful and patient and said he was more than willing to answer any questions now or in the future, great service. I thoroughly recommend this Company and product.”

TechSilver 5 star review on 20th June 2018

Helpful Report

Hi Mary, thank you so much for the detailed review from your experience with us, we really appreciate it! We're glad the product suits you and your husband's situation. We're happy to help you anytime with any technical problem or questions, don't hesitate to contact us! Hope you have a nice evening :)

“Just great service”

Helpful Report

Thanks for the 5 star review Frank. We're glad you're satisfied with our service because that's what we value most. Have a great evening!

“Fast efficient service - great advice over the phone. Thank you very much.”

Helpful Report

Thanks for the great review :) We're glad that our phone service was a positive experience for you. We aim to give excellent customer service. Hope you have a nice day!

“Great customer support on the phone. Delivery at the time promised. The Big Button Keyboard w/ Extra Large Keys is easy for a non professional typist to use and the Yellow keys with clear letters really have made it easier to hit the right button. I was avoiding emails as it was hard to type on my laptop, but adding this keyboard was easy and has made a great difference. Many thanks - B Kennedy - satisfied customer in Windermere”

TechSilver 5 star review on 13th June 2018

Helpful Report

We're so glad that you're enjoying your new keyboard and we really appreciate the positive review. Enjoy the rest of your day!

“Very knowledgeable about the product I ordered. Delivery with 2 days. Great service excellent customer service”

Helpful Report

thank you so much for the review Tracy :) We're glad you had an excellent experience and hope you have a nice day!

“I am happy to give Tech Silver a 5* review on their customer service which I must say is second to none. I purchased the watch for my husband especially so he would be able to contact someone should he need assistance. I have to say I did encounter difficulties in setting it up so I tested customer support fully with both Miles and Naimh passing with flying colours, I especially wanted to mention this as I was at the point of giving up and that would have been a shame as if the watch performs as stated it will be a massive assistance not only to my husband but to all the family. I will give a further review in a few months’ time when I should be able to give an honest opinion on how the watch performs. Thank you once again Miles and Naimh for your patient, friendly and most importantly your high standard of professionalism. Kathleen”

TechSilver 5 star review on 12th June 2018

Helpful Report

Thank you for the lovely reply, we really appreciate it. We hope that it helps your husband and are glad to be of assistance at any time.

“My purchase was dealt with promptly and efficiently and was of good quality.”

Helpful Report

Thanks for the review, We aim to provide the best service possible to our customers and we're glad you're happy with your product!

“Fast efficient service from the word go.One of the best and easiest trackers I have used and I am 90% certain my 94 year old father should not get lost again. One occasion it did not start tracking for 30 minutes,I don't know why that was.100% accurate on pin pointing where my father is at any given time.Dissapointed I am unable to marry it up to my iPad as a backup.95% satisfied.Terrific invention and investment for ease of mind.Thankyou.”

Helpful Report

TechSilver is rated 4.8 based on 1,200 reviews