TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far, outstanding ! From the initial support from Jacob at TechSilver to the purchase process to the easy installation and read out on the tablet! The follow up from Barbara at Canary Care and the setting up of the monthly payments have also been top notch.”

TechSilver 5 star review on 17th September 2019

Helpful Report

Hi Janet, Thanks for taking the time to leave us such a brilliant review! We're so happy to hear that you're enjoying your Home Monitoring System, and we hope it's giving you the peace of mind you expected in caring for your loved one. We'll make sure to pass on your feedback to Jacob, who we're sure will be very happy to hear that you've had a great experience. Hope you have a lovely day.

“I was impressed with your site and would use it again. I would also recommend it to other senior citizens.”

Helpful Report

Hi Margaret, Thanks for leaving us such a great review. We love hearing that we've impressed someone with our service, and we're glad that you've had a brilliant experience. Hope you have a lovely evening!

“Customer service is amazing, I received the tv remote but had not received the videos that help set it up. I emailed tech silver and within 5 minutes I had a reply from Aaron who confirmed he had resent the videos via email to me. I have never had such a quick response from any other company I buy from, very impressed!”

TechSilver 5 star review on 14th September 2019

Helpful Report

Hi Penny, Thanks for taking the time to leave us such a brilliant & detailed review. We work hard to respond to each and every customer as quickly and helpfully as we can, as we know how important our products can be to people's lives. We'll make sure to pass your feedback on to Aaron, who we're sure will be delighted to hear how happy you are! Hope you have a lovely evening.

“Product arrived promptly, was easy to set up. Does exactly what it was purchased for!”

Helpful Report

Hi, Thanks very much for your excellent review! We try to make our products as easy to set up as possible, to make sure that they're as accessible as they can be for people and their loved ones, so we're glad you've had a great experience. Hope you have a lovely evening.

“Excellent product. My mother is thrilled to be able to listen to her music whenever she wants.”

TechSilver 5 star review on 12th September 2019

Helpful Report

Hi Yves, Thank you for taking the time to leave us such a fantastic review. We're so glad to hear that your Mother is enjoying her Simple Music Player! Hope you have a lovely evening.

“Aaron was good at understanding what I wanted in terms of a phone case & asked short but relevant questions. He gave me the total cost & options in terms of delivery.”

Helpful Report

Hi Ann, Thanks for leaving us such a great review, we'll make sure to pass your feedback on to Aaron! Is there any way we could have gotten a 5 star review from you? We're always looking to improve, so let us know what we could have done better. Hope you have a lovely evening.

“Excellent service and speedy replies to our problems. Too many senior moments!!”

Helpful Report

Hi Ronald, Thanks so much for your excellent review! We take pride in offering fast & friendly customer service, so we're glad to hear you've had a great experience. Hope you have a lovely evening.

“Just what was needed, delivered on time and in good condition . Thank you.”

Helpful Report

Hi Bob, Really glad to hear you're happy with your purchase. Can I ask what we could have done better do deserve 5* from you? Have a great week!

“Thank you. The device took 10 days to reach us in France. The product is good, but I do think that putting the id for the device on the outside of the box is a mistake. I almost threw away the packaging without realising that the id number was on it”

Helpful Report

Hi Roger, We really appreciate you taking the time to leave us a review. Very glad to hear you like the product! I see the parcel took 4 days from arriving in France, to being delivered to you. Deliveries usually reach much further afield (e.g. the USA) in less time, so we'll have to apologise on behalf of the French postal service on this occasion for the slight delay. If the box was misplaced, we'd easily be able to provide you with the ID number, so not to worry if that had happened. But we appreciate the feedback. We hope you enjoy the week ahead!

“Outstanding service. Thank you.”

Helpful Report

Hi Beverly, Thanks for your great review! We work really hard to provide excellent service to each of our valued customers, as we know just how important our assistive technology can be in improving people's lives. Have a great day.

“Excellent. The product came within the time frame specified. The best thing of all is that I could order over the phone as opposed to being forced to going online.”

Helpful Report

Hi Karen, Thanks so much for leaving us a brilliant review, we're so glad to hear that you've had a great experience! We take pride in offering a fast & friendly service, and taking the stress out of buying assistive technology for loved ones. Hope you're enjoying the lovely weather.

“Doro secure 580 mobile phone for dad. Arrived as stated only gripe was there were 10 instruction manuals in all different languages except English. Just as well this was a replacement phone and I had kept the manual from the old phone.”

Helpful Report

Hi Yvonne, Thank you for your great review. We're glad to hear you've had a good experience with us, and that your replacement phone is helping your Dad. I've taken a look at our demo device and I can see that we have English manuals in our box, so I can only apologise that your box did not have any inside. Is there any other way we could have gotten a 5 star review from you? We're always looking to be better! Hope you have a great day, and I'll include some links to the PDF versions of the 580 guides below for easy future reference. User guide: https://care.doro.co.uk/wp-content/uploads/2014/09/User-Guide-Doro-Secure-580IP-ENG.pdf Installation: https://care.doro.co.uk/wp-content/uploads/2014/09/Installation-Guide-Doro-Secure-580IP-ENG.pdf

“I found a great product for my needs - a large key keypad. This is for my brother who has difficulty seeing. Initial feedback is very positive - much easier to use. And service very good. Quick dispatch and arrival. Very pleased..”

TechSilver 5 star review on 1st September 2019

Helpful Report

Hi Chris, Thanks for leaving us such a brilliant review! We're so glad that the Big Button Keyboard is helping your Brother out so much. We really love hearing that our products are helping to improve people's lives. Hope you have a great day.

“Delivered what was ordered. It was quick and exactly as said thankyou”

Helpful Report

Hi Joyce, Thank you for your great review! We're so glad to hear you had a great experience, as we work hard to provide a fast & friendly service. Hope you have a lovely evening.

“Perfectly delivered to time. Good product, now being used happily. Thank you!”

Helpful Report

Hi, Thanks for taking the time to leave us such an outstanding review! We take pride in offering a fast and friendly service, and we're glad to hear you're enjoying your device. Hope you have a lovely weekend.

“very good I will use again”

Helpful Report

Hi Harris, Thanks for taking the time to leave us such an excellent review, we're really glad to hear you had such a great experience! Hope you have a lovely evening.

“Extremely happy with our purchase of the Reminder Clock - we were getting worried about mum not taking her tablets and this proved so helpful. Being able to personalise the reminders was great for mum too. A real life changer!”

TechSilver 5 star review on 23rd August 2019

Helpful Report

Hi, Thanks for taking the time today to leave us such an excellent review. We're so glad to hear that our Talking Reminder Clock is helping you in caring for your Mum so well. Caring for loved ones is so important, and we try our very best to offer the highest quality assistive technology solutions to make this as stress-free as possible. Hope you're enjoying the lovely weather today!

“Excellent product speedy delivery.”

Helpful Report

Hi, Thanks for your excellent review! We're so happy to hear you had a great experience, and we're glad your new device is helping you out. Hope you have a lovely day.

“Excellent piece of kit that allowed our family to monitor our fathers ( Dementia Patient ) movements to ensure his safety and well being durinh the periods when he was left alone.”

TechSilver 5 star review on 20th August 2019

Helpful Report

Hi Tony, Thanks for the brilliant review! We're glad the GPS Smartsole has met your expectations so well, and that it's offered you the peace of mind and security you wanted in caring for your Father. We take pride in offering the highest quality assistive technology solutions on the market, as we know just how important the care of elderly loved ones is, and maintaining their independence and welfare is our top priority. Hope you have a lovely evening.

“TechSilver offered an invaluable product in the care and welfare of my father. The ShoeTracker is simple. As a dementia sufferer, he could get confused and wander off. During the earlier stages he could be erratic, emotional or bored but able to perform tasks of habit, such as putting on his shoes unassisted. He would unwittingly equipping him, us and at times the police with a reliable & accurate location tool via a browser. Simple to fit, you can set alert zones around the vicinity of the home (limit their footwear choice). Support from the firm was exceptional. Health workers marvelled at the concept. At best, it could save a life but at the very least the ShoeTracker will give the carer a needed degree of comfort knowing the wearer can be found, providing a calmer caring environment. As long as the product stays up with technology upgrades I would strongly recommend the investment for dementia sufferers and their families.”

TechSilver 5 star review on 19th August 2019

Helpful Report

Hi Russell, Thanks for taking the time to leave such an excellent, detailed review. We're so happy to hear that you've had a great experience with our GPS Smartsole, and that it's helped to offer you additional peace of mind in caring for your Father. We work incredibly hard to offer the best solutions we can for those in situations such as yours, and we know that the ability to keep loved ones independent and safe for as long as possible is hugely important for many people. Hope you have a lovely evening, and if you have any assistive technology needs in the future, we're always here and happy to help :)

TechSilver is rated 4.8 based on 1,200 reviews