TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello Miles, Pleased with the delivery. Overall, my wife is happy with the keyboard. She does have a couple of points she would like me to make on her behalf. On her previous keyboard the Caps Lock On light was bright and clear. On the new one it is very small . She does use the caps lock a lot and being partially sighted finds seeing the "on" light very difficult. The second concerns the hyphen/underline key. The hyphen key is enlarged, which is good but the underline key above it could be larger. Again, with her limited sight she is finding it difficult to distinguish between them. Hope you find this information helpful. Baz Jones”

Helpful Report

Hi Barry, Thank you for the detailed review. We're glad to hear that your wife is enjoying her new keyboard. Thank you for the feedback on the keyboard, we'll pass this on for you. Have a lovely day

“Excellent service and prompt delivery”

Helpful Report

Hi Michael, Thank you for the review, we're glad to hear that you enjoyed our service! Have a lovely day

“fast and on time, very good and the right item, 3 days as they say, just the job.”

Helpful Report

Hi Kenneth, Thank you for the great review, we really appreciate it! We're glad you enjoyed our service as we pride ourselves on it. Have a lovely day.

“I purchased 2 X yepzon ones and just getting used to them so far so good I'm very impressed, I bought one to replace my subscription car tracker, this is so much cheeper and I can track my own car instead of trying to engage a 3rd party a big Plus. I can also check where the garage takes my car for a road test. I have used the online chat helpline a few times now and they have solved all my issues in moments, I would highly recommend the products and the service.”

TechSilver 5 star review on 21st September 2018

Helpful Report

Thank you so much for the kind words, we're really appreciate taking the time out of your day to write this :) We're so glad you like your new trackers, they are a popular product! We pride ourselves on our customer service so it's nice to hear you had a lovely experience with us. Have a good weekend :)

“Flipper Remote Control. Arrived quickly with no problems. Easy to set up and use - made a real difference to my elderly mother.”

TechSilver 5 star review on 20th September 2018

Helpful Report

Thank you for the great review, we really appreciate it! We're glad you're loving your new remote, hope it serves you well! Have a lovely weekend.

“Excellent service and delivery would have no hesitation in recommending their services.”

Helpful Report

Hi Carol, thank you for the positive review! Also thank you for the recommendation, We're so glad you enjoyed our service :) Enjoy your day!

“I was very impressed at the speed of delivery (next day instead of 3/4 days). I find the keys take some getting used to, They are so far apart. I love the size of the keys - very easy to see. Thank you.”

Helpful Report

Hi Elizabeth, thank you so much for the great review! We're so glad to hear that you're impressed with our service, we pride ourselves on our customer service. Have a lovely day :)

“Excellent service.”

Helpful Report

Thank you for the review! We're so glad to hear that you enjoyed our service, we pride ourselves on it. Have a lovely day!

“Bought this tracker for my dad who has dementia and has started to wonder, im am really pleased with it, i have tried other trackers in the past but the battery never lasted, we can get a few days out of this tracker. Would recommend.”

Helpful Report

Hi Anne, Thank you for the great review! We're glad to hear that you're loving your new tracker! Have a lovely day :)

“Efficient service with very prompt delivery and good quality items. I would have no hesitation in recommending, 'TechSilver'.”

Helpful Report

Hi Martin, thank you for the great review! We're so glad you enjoyed our service, as we pride ourselves on it. Have a lovely day.

“The website was good and I was delighted to find that Techsilver had exactly what I wanted. I suffer from Parkinson's Disease which, as it progresses, caused me to hit the wrong keys on a standard keyboard. The larger keys and better visibility of my Techsilver keyboard has made a substantial improvement. The only improvement I think is necessary is in regard to the supply of a new wireless mouse. I had had a wireless mouse some years ago but the setting up was different. I finally worked out for myself that the small plug supplied needed to be inserted into a USB but it would have saved me some time if there had been a specific instruction to do that. (You might say it should have been obvious! Sorry.) Why would I want to "store" the plug inside the mouse? Surely it remains plugged into the CPU? Delivery was excellent: sooner than promised. Geoffrey Lloyd, Cambridge”

Helpful Report

Hi Geoffrey! Thank you for taking the time out of your day to write this review, it means a lot to us! We're happy to hear that you're loving your new keyboard, we hope it serves you well. The wireless mouse plug is stored inside the mouse in-case you ever needed to transport the mouse, to keep it safe. But thank you for your feedback Geoffrey.

“Phone arrived on time, pity it is not a simple one and has no instructions”

Helpful Report

Hi Ron, Thanks for taking the time to leave your feedback. There's instructions in the box underneath the phone. Let us know if you can't find them. The device also has a walkthrough guide to help you get to grips with it. We hope that helps. Let us know if you have any more questions

“wallet good but unfortunately elastic has broken after six days of use”

Helpful Report

Hi Reeta, I'm sorry to hear that, this is strange as that has never happened before. We will email you a discount code for your next purchase :) Have a lovely day!

“Fast efficient service. Very helpful and quick in answering queries. Watch is easy to set up and does what it says it will do.”

Helpful Report

Hi Adele, Thank you for the great review! We're glad to hear that you loved our service and are enjoying your new watch. Have a lovely evening!

“Absolutely fabulous. I bought this watch for my son who is going to start secondary school in September. It's is the best thing ever. So easy to set up. It's very accurate in location and easy to use SOS button that calls me directly. I bought a different GPS TRACKER watch before I found this one and had to send it back as it was so complicated and the customer service was rubbish. Techsilver answered all my questions before I bought the watch in minutes. Thank you so much!!!”

Helpful Report

Hi Lynda, thank you for taking the time to write out this review, we really appreciate it. We're so glad to hear that you're loving the watch! Customer service is our number one priority so hearing how satisfied you are with our service puts a smile on our faces :) Have a lovely day.

“Red case very attractive and easy to use - sorry there is not a stylus with it - shall have to find something, as my fingers are too clumsy for the smartphone!”

Helpful Report

Thank you so much much for the positive review! We also sell an official Doro Stylus you could use with your phone: https://www.techsilver.co.uk/product/official-stylus-doro-8030-825-8040/. We hope you're enjoying your new case, contact us if you have any questions :)

“Taken my mum a wee while to get used to it as her other remote had lots of buttons , but is now using it with no problems , would highly recommend it for anyone with problems with their sight .”

Helpful Report

Hi Elizabeth, We're so glad to hear that you're mum is enjoying the remote! Thank you for the review and have a lovely day :)

“Excellent product and service. My husband will not use more conventional trackers but this is discrete. Gives us peace of mind when he goes for a walk.”

Helpful Report

It's so great to hear that you now have peace of mind! We're glad you are enjoying the product and have had an excellent experience with us. Thank you for the great review and have a lovely day :)

“TechSilver were very attentive and supportive. Any issues I have are with the watch, which is more a mans watch (my mum does not like it), the battery life is very rarely 7 days, and my mother rarely goes out (once a week, without the watch), so that is not the issue. 4-5 days is about the max before battery warnings appear. GPS needs to be set around 500 metres on Geofence, whereas dedicated trackers are much more accurate, even when set to 100 metres. Repeated false alarms with the watch when it was set around 200-300 metres. We had to buy a second Bluetooth as it would lose signal as she went downstairs in her sheltered accommodation, for lunch. Doro need to work on making a smaller/more attractive watch, and improving the GPS.”

Helpful Report

Thank you for the positive review! The size of the watch is due to the size of the battery, if the watch was smaller then the battery life would be a lot shorter. The face diameter and thickness are displayed on the product page. The watch has an average battery life of 7 days, this is based upon the wearer going out for an average of 2 hours per day but also how much the watch is used and how often it is tracking the location, which is why we mention the average battery life because we are unable to give an exact estimate. The Geofence needs to be set to a minimum of 500m to avoid any false alarms, this is due to the inaccuracy of GPS indoors. To elaborate, this is because when a tracker is indoors, due to the building materials it struggles to get all 3 satellites required to pinpoint an accurate location, therefore it will be less accurate, this is with all GPS trackers and not just ours. This is stated on the product page. This advanced watch solves this problem by connecting to the home beacon via Bluetooth while indoors, so when the wearer leaves the house, the Bluetooth connection is broken (at around 20m) and it switches to GPS, so you will know when the wearer has left the home and has gone outside. If you set a home beacon exit alarm, then it will alert you when they have left the area. Some houses are larger than the area of the home beacon, so the Mini beacon can extend that area for the house to avoid false alerts. If you have any questions or concerns please contact us and we'll help you :)

“Tech purchase Silver Service very good, prompt receipt of order, well packed,”

Helpful Report

Thank you so much for the positive review! We're happy to hear that you enjoyed our service. Enjoy the rest of your day :)

TechSilver is rated 4.8 based on 1,200 reviews