TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The large keyboard has made a massive difference when working on my computer. I have Macular Degeneration in my eyes and could not see the letters on my normal Mac keyboard. The built-in light also makes a lot of difference. Thank you, but it needs more publicity with the Macular Society so that more people know about it. Mine has yellow keys with large black letters.”

Helpful Report

Hi John, Thank you for leaving this review, it's very much appreciated. It's lovely to hear how much of a difference the new keyboard is making when you're working. Also, we'll pass on your suggestion to see what we can do for more publicity with the Macular Society

“I can't recommend TechSilver highly enough. Their tracker is discreet but robust, easy to set up and use and invaluable for allowing its user some freedom, knowing that they can always be located. Their response to any queries is prompt, helpful and indefinite.”

Helpful Report

Hi Jean, Thank you, for giving us a 5 star rating! It's great to hear the positive experience you've had with your GPS Tracker, we hope it's giving you peace of mind. Have a lovely evening.

“Excellent product and services”

Helpful Report

Hi Hitesh, Thank you for the 5-star review praising our products and services. It's very much appreciated.

“My wife has dementia and tends to wander this is a fantastic tracker with plenty of features to see where she is and safe. Can set up on mobile phone and laptop. Only needs charging fortnightly. I recomend anyone in this situation to purchase this tracker and the support and set up has been fantastic.”

Helpful Report

Hi Alan Thank you so much for leaving a 5* review. We're happy to hear that the tracker has helped keep your wife safe and that the support and setup of the device was a smooth experience. Please don't hesitate to get in touch if we can help or answer any questions you may have. Wishing you and your wife all the best!

“A great service from a great company. I got just what I needed to support my mother, who’s living with dementia. Delivery was fast and it was so nice to have been offered the purchase ‘minus’ VAT. Some retailers are not only failing to offer VAT free purchases when appropriate, but when brought to task on it actually refuse to do so. Mentioning no names - Am@z*n”

Helpful Report

Hi Richard, Thanks for leaving a 5* review. We appreciate your kind words about our service and we're glad your purchase arrived quickly. We're glad you mentioned the VAT relief option we have on most of our purchases and are happy we could make claiming that as easy as possible. Have a great day!

“Customer Service: Excellent. All questions and queries and emails answered quickly. Video for use is excellent. Tracker: Works well in UK. I bought this primarily because it allows me to talk to my husband. He has dementia and cannot use a mobile phone. It does not work indoors or in a car but otherwise is very good. I thought it would work in Tenerife but found that there is practically no G2 coverage in North Tenerife and it would not work at at all. This could be a problem but I doubt we will go abroad again and there is G2 coverage in the UK. Many places are phasing out G2 so this would be a consideration if the tracker is to be used in the EU. Overall: Expensive subscription but for me worth it for the facility to track and talk to my husband. Good support. I recommend this product.”

Helpful Report

Hi Linda, Thank you for taking the time to review TechSilver and giving us a five-star review. I'm glad to hear that you found our support to be excellent, and that the video instructions were helpful. A lot of the limitations with the trackers are standard across all personal GPS trackers, including the use indoors. however I'm glad that the device was still worth it and helped keep track of your husband even with those limitations. Have a wonderful day!

“I moved from another tracker as they went bust so had prior knowledge of what to expect. I took the tracker for a walk but it was 2 days before it caught up. Then a week or so later the tracker got stuck geographically and I panicked it bit but it again sorted itself out a day later. I am hoping it doesn’t do this regularly.”

Helpful Report

“Just purchased the waterproof GPS tracker. So far so good. Have been very helpful when making contact by phone, or chat line. Not had the device long, so see how it goes. Had to find another gadget, as Yepzon went bankrupt”

Helpful Report

Hi Stanley, Thank you for the 5-star review. We're thrilled to hear that your first impressions of the tracker are so positive, I'm sure it will help a lot with your situation and tracking needs. If you need any assistance, please don't hesitate to get in touch. Have a great evening.

“Great technology but despite what you guys claim, I am having to charge the battery, for my mum who has Alzheimer, every day as it is just not holding a decent charge and I am not happy about that so would appreciate your thoughts and feedback”

Helpful Report

“Excellent product. The tracker has been invaluable to us when we need to keep tabs on my 90 year old father-in-law who has advanced dementia and wanders during the night. The support from the company has also been second to none. I have no hesitation in recommending both Techsilver and their products.”

Helpful Report

Hi Barry, Thank you so much for your 5 star review. We are honoured to receive such a glowing review and to know that our tracker has been invaluable to you We appreciate your kind words about our customer service as we aim to offer exceptional support whenever it is needed. Have a great day.

“Very good GPS tracker. It gives accurate location information, with post code and battery lasts for around 2 weeks without needing charging, with moderate use of tracker.”

Helpful Report

Hi Adrian, Thank you for the 5-star review, we really appreciate it. It's great to hear that the GPS Tracker has been so useful for you, especially how long the battery has lasted! Thank you again for your feedback, and please don't hesitate to reach out to us if you have any further questions. We're always happy to help!

“Ordered a remote control for my 87 year old mother-in-law who struggles with anything technical. The remote is simple to use with very few buttons. She even struggles with that but she's getting used to it. I'm not the greatest with technology and had to ring the helpline whilst setting up the remote. The advice was excellent over the phone and easy to follow. I would recommend this product. Forgot to say it arrived next day after ordering.”

Helpful Report

Hi Christopher, Thank you for the 5-star review! We're happy to hear that the remote control you ordered for your mother-in-law has been helpful and easy to use, even though she struggles with technology. We understand how important it is for everyone to have access to technology that is user-friendly. We're also pleased to hear that you received excellent advice and support from our helpline while setting up the remote. Our team works hard to provide our customers with the best possible assistance, and we're glad that we were able to help you with your query. Lastly, we're happy to hear that your order arrived promptly. We strive to provide our customers with fast and reliable delivery, and we're glad that we met that goal. Have a lovely day.

“Very pleased. Web page gives enough information to make a sensible choice possible. Would have preferred a keyboard with sound volume buttons but this was rectified with a cheap USB volume control. Yellow keys are far more legible than my previous small-letter backlit keyboard.”

Helpful Report

Hi Fred, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that the information on our detailed product page provided help to make your choice easily, and we're glad that you found a solution for your preference for sound volume buttons with a USB volume control. We're also pleased to hear that the yellow keys on your new keyboard are more legible than your previous keyboard. It's our goal to provide our customers with high-quality products that meet their needs, and we're glad to have met yours. If you have any questions, please don't hesitate to let us know. We're always happy to help.

“I recently bought a tech silver scanner for my husband who has lewy body dementia. It gives me a great feeling li can always see where he is and can go and help him if need be well done Techsilver Mrs l of sidmouth”

Helpful Report

Hi Linda, Thank you so much for your 5-star review! It's amazing to hear that the GPS Tracker is helping to give you peace of mind, one of our aims as a company is to help others to give peace of mind. Have a lovely day.

“The customer service is very responsive. The tech has issues. Not easy to set up or understand. The fall alarm service is simply a silent call from Estonia! You have to test it to find out the number! And then remember that if you press 4 you can talk via the hub. This is the most expensive hardware with the cheapest monthly service fee - and I now see why it is the cheapest! I would not have purchased if this had been clear in the sales blurb but the upfront fee has us finaincially committed :(”

Helpful Report

“Grandpad is a truly remarkable product supplied by TechSilver and has been life changing for my mother. She had always been illiterate with any form of technology however after a major stroke and losing mobility - this product became invaluable. She was able to communicate with me (her daughter) and grandchildren in Australia and her sister in France. The interface is incredibly simple to use and can be configured remotely. This meant that I could set this up from Australia setting up a family network of contacts, upload pictures directly, adding her favourite radio stations - to name a few of the many functions! The connection was over 4G, so no reliance on a wifi connection and one fee per year with no hidden costs. The GrandPad sat on a convenient charging dock and calls / video calls could made in one simple button, plus a slide show of uploaded pictures when not in use was a lovely feature. The customer service has been exemplary from the TechSilver and Grandpad team, who will go above and beyond no matter how small the issue is. So if your currently researching this product, don't hesitate for a second as its amazing and exceeded all expectations.”

Helpful Report

Hello, Thank you so much for the 5-star reviews, it's truly appreciated! A situation like this, is where the GrandPad truly shines, making video calls and communication through tech easy to understand, so it's great to hear how it helped your mother so much. Thank you again, we wish you and your family all the best.

“I was very pleased with my large print computer keyboard. I have macular degeneration so need clarity. and the letters are large and clear. This keyboard is also spill proof. and a very good price.. I certainly recommend TechSilver.”

Helpful Report

Hi Elizabeth, Thank you for the 5-star review. It's lovely to hear that the keyboard is helping so much. Enjoy the rest of your day.

“I had an issue with my tracker and contacted Silver Tech support who were all very friendly and professional. I then had to return the device for them to troubleshoot and they sent a pre paid label and i was able to return device. Once returned they had to arrange a replacement which arrive with 24 hours. I am very pleased with the support received and the outcome of my issue”

Helpful Report

Hello, Whenever there are any problems with our products, we aim to get them resolved as quick as possible. So we're happy to hear that your issue was resolved swiftly! Enjoy the rest of your day.

“This keyboard is big but it looks good and fits its pull-out shelf. The absence of a number pad, which I don't miss at all, means the keys can be big, clear and easy to use. I bought a smaller version of a yellow on black keyboard some time ago, not from this supplier, and the black key markings began to fade after just a few months, so I'll wait and see how this one goes.”

Helpful Report

Hello, Thank you for your review. We're glad to hear that you're finding the keyboard so useful and easy to use. May we ask what we can improve upon in order to get 5 stars in the future? Thank you

“Excellent customer service, first class support 👍👍👍”

Helpful Report

TechSilver is rated 4.8 based on 1,200 reviews