TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service very helpful!”

Helpful Report

Hi David, Thanks for the great review! We're happy to hear our team gave you such fantastic service, and we'll make sure to pass the feedback on to them right away. Have a great day :)

“A ok good service and delivery”

Helpful Report

Hi Kev Thanks a lot for leaving us a 5* review! It's brilliant news that you've had a good experience with customer service and the delivery. Hope you have a great weekend!

“Overjoyed with new keyboard! Wish I had bought years ago when first encountered reading problems. Excellent delivery time and packaging. Simple instructions.”

Helpful Report

Hi Helen Thank you for leaving us a 5* review! It's great to hear that you have found the keyboard useful and that the instructions were easy to follow. We try our best to make sure our products are easy to understand and provide instructions that are clear and concise so we're glad that you find them to be this way! Have a great day :)

“Very good service”

Helpful Report

Hi Thank you for leaving us a 5* review! It's great to hear that you're happy with our customer service. We hope you have a lovely week.

“I bought my keyboard as I am suffering sight problems and I went for yellow buttons with black letters and it is wonderful! This has made a huge difference to my typing. I can certainly recommend it.”

TechSilver 5 star review on 19th August 2021

Helpful Report

Hi Alan Thank you for taking time out of your day to leave us a 5* review! It's lovely to hear that your big button keyboard is having a substantial effect on your typing, we hope that you continue to enjoy your keyboard throughout its use. Have a cracking day!

“I have been delighted at the speed and helpful nature of TechSilver service. The range of products, their website have all proved extremely useful in helping me carry on with my creative work.”

Helpful Report

Hi Nick Thank you so much for your 5* review! It's wonderful news that the product you ordered is helping you continue with your creative work, thank you for letting us know! It's also great to hear that you have been impressed with our team's customer service. Have a lovely day.

“Top marks from order to receiving the connector, so promptly.thankyou.”

Helpful Report

Hi Audrey Thank you for taking time out of your day to leave a 5* review! We're glad to hear you've had a great experience with our customer service and that you've received your connector promptly. It's important that you receive these devices as soon as possible! Have a wonderful week!

“From start to finish your company was excellent, especially over an address issue. Personally, you dealt with it to my full satisfaction. I will be sure to seek your products for future purchases.”

Helpful Report

Hi Tom Thank you for taking time out to leave us a 5* review. It's great to hear that you've had a positive experience dealing with our customer service team. We try our best to help with all queries, if you have any questions about anything then please don't hesitate to get in touch! Have a great week!

“Your service was excellent, keep up the good work.”

Helpful Report

Hi John Thank you for taking time out of your day to leave a 5* review! It's great to hear you've had an excellent experience with our customer service. We'll always try our hardest to give the best customer service possible. Have a great week!

“Technically it is very good. However, I have yet to get it fixed to my wall so I cannot comment on its efficiency yet”

Helpful Report

Hi, Thank you so much for leaving us a 5* review! We're glad you're impressed by the product, hopefully this will continue once everything is up and working. Have a great week!

“Very easy to use and understand website, which for me being partially sighted is important. ordered midday here the following morning. Product excellent easy to see set up and use. Well done guys”

Helpful Report

Hi Andrew Thanks for taking time out of your day to leave us this brilliant review! So happy to hear that you found our website easy to understand and that you received your order in a prompt fashion! Hopefully your continues to impress! If ever we can assist with anything then feel free to get in touch. Have a wonderful day.

“great service. Got exactly what I wanted the day after ordering. Would recommend”

Helpful Report

Hi Jill Thank you for leaving us a 5* review! We really appreciate your comments on our service and that you'd recommend us to others and we love to hear that you received your order promptly. Have a great weekend!

“My Father's and my entire experience with the GrandPad and Tech Silver team was fantastic who were at all times professional and kind. As they say it definitely "does what it says on the tin" to quote a famous advert. I highly recommend The GrandPad for anyone with elderly parents/relatives. The GrandPad was such a blessing for my 95 year old father in his last year. It helped reduce his sense of isolation during the pandemic and gave me a connection with him that would not have otherwise been possible.”

TechSilver 5 star review on 5th August 2021

Helpful Report

Hi Simon Thank you so much for leaving such a lovely review! Wow, it's made everyone's day to hear that the GrandPad has helped out during the pandemic. It's been so important to keep in touch with loved ones even with the difficulties that have been presented during the past year and a half. Thank you for letting us know that you've had a good experience with our customer service and also for the recommendation. We take great provide in giving the best customer service possible. Wishing you all the best.

“Always on the end of the phone with help and advice.”

Helpful Report

Hi, Thank you for this great 5 star review. We pride ourselves on our customer service and speedy solution solving. We hope you have a great day and feel free to get back in touch should you need anything else :)

“The tracker's Suze, look and fast charge is great...and I love how I can remotely monitor the battery level. We've used another tracker in the past and I must say I preferred how it traced the route on the map rather than just pinpoint it every few minutes. I love how I can call via the tracker without using up its SOS minutes, although we have had issues with it failing to connect. Overall despite it and its monthly subscription costing more than our last tracker we're generally happy with it although it would be great if you used a better mapping platform anx included the route tracing.”

Helpful Report

Hi Morag Thanks for taking time to leave us a review. We're glad that you have generally positive thoughts on the tracker and we'd like to thank you for the feedback, we'll pass this on as we're always looking to improve our service. As we want to help with any issues that you've had, please check your emails (and spam/junk folders) as we have provided some information that will help you with your connection issues and changing the settings so you can trace the route. If you have any further questions please get in touch! Bearing this in mind, is there anything else we could do to make this a 5* review? We want to make sure our customers get the best service possible and if we can provide any assistance please let us know. Have a great day!

“Just what ive been looking for for a very long time, the speaker facility is its greatest asset for a senior with dull hearing”

Helpful Report

Hi E Clive Thank you so much for leaving us a 5* review! We're glad to hear you've found what you're looking for with your order, hopefully it continues to impress. We hope you have a wonderful week!

“I found the tracker and software very good once set up. It has only been running for a few days. The history section is especially helpful as I can show care staff what my relative is doing when leaving home. Introductory video also helpful.”

Helpful Report

Hi Colin Thank you for leaving us a positive review! It's great to hear that you're finding the tracker to be useful and that you're making use of the features available in the app. These can be very useful and if you have any questions about any of them don't hesitate to get in touch. May I ask what we could have done to get a 5* review from you? We're always looking to improve our service for you and others, if you have any suggestions then please let us know. Have a great day!

“TechSilver provided an excellent and professional service. Despite the device being unsuitable for my elderly loved one I would definitely recommend it to friends and family. It’s a brilliant device, very easy to set up, and the user interface is great.”

Helpful Report

Hi Vanessa Thank you so much for taking time out of your day to leave us a 5* review! Thanks for your comments, it's great to hear you think we offered a high standard of customer service and we always like to hear that you'd recommend our products to others! We hope you have a great weekend :)

“I have found TechSilver excellent to deal with. They are on hand to resolve your queries straight away and I would recommend them.”

Helpful Report

Hi Geraldine, Thank you so much for leaving us a 5* review! It's much appreciated. It's great to hear you've had an excellent experience with our customer service, we try our hardest to make everything as seamless as possible and being quick to respond if ever we're needed! If we can ever assist further, don't hesitate to get in touch. Thanks once again for all your lovely comments and have a great day!

“Fast friendly service - what more can I say?”

Helpful Report

Hi Pamela, Thank you very much for taking time out of your day to leave us a 5* review. We appreciate your comments on our service, we try our best respond quickly and be as helpful as we can! Hope you have a great week :)

TechSilver is rated 4.8 based on 1,200 reviews