TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good efficient service and the cover fits well.”

Helpful Report

Hello, Thank you for the positive review, we really appreciate it :) Lovely to hear that you are satisfied with your service too. May we ask what we could do better to get a 5 star review? Our reviews are incredibly important in spreading the word about our work in keeping people's loved ones safe, so we'd love to see another 5 star review on the list of course!

“I was very happy with your prompt delivery service and the price of my item compared to other companies. I will definately recommend your company.”

Helpful Report

Hi, Thank you for taking the time out of your schedule to leave us this review. We're really glad to hear your product arrives quickly and at a reasonable price! Thank you also for recommending us, it really does help us out. Have a great last few days of the week :)

“The Grandpad has been the best purchase we've ever made, my mum finds it easy to operate and the family love the simplicity of staying in touch and uploading photos etc. One comment would be to add a text facility so that Mum could speak her message to us, at the moment she can only do this by replying to a message that has already been sent.”

TechSilver 5 star review on 3rd May 2021

Helpful Report

Hi Pauline, Thank you for the 5 star review, we really appreciate it! Great to hear your mum is loving the GrandPad and is able to stay in touch with family so easily. There may be a feature that can assist with your last point mentioned, we will be in touch about this :)

“Absolutely blown away by the amazing level of customer service. The grandpad is easy to use, especially when you have a Techsilver agent on the line to answer any queries straight away. I wish we had bought one several years ago for my old mum.”

TechSilver 5 star review on 28th April 2021

Helpful Report

Hi Julia, Thanks for the fantastic review! We're glad to hear you've had a great experience, and that you've had brilliant customer service whilst using your new GrandPad. Let us know if we can assist any further down the line, as we're always more than happy to help :) Have a lovely day!

“Good solid case well made and finished to a high standard only downside is if you have a cradle for charging it doesn't fit but no worries”

Helpful Report

Hi, Thanks for leaving us this great review! We're glad to hear you're enjoying your new case, and we'll absolutely pass on your feedback to see how this can be improved in the future. Have a lovely day :)

“Accuratus Hi Vis Standard keyboard. Good feel to the keys and the lettering stands out well with good size and contrast. I previously bought an Accuratus Mini-HV with USB hub which I was pleased with but I found it would not work with a KVM switch. This standard keyboard is fine. Speed of delivery was excellent and feedback on the order from Techsilver was helpful with fast delivery added at no cost. It was hard to find this exact keyboard but you came up trumps. Huge jiffy bag though!”

Helpful Report

Hi Philip, Thank you for taking the time to leave us this review. We're really happy to hear you're happy with your new keyboard and that you found the delivery to be fast, we like to ensure our customers have the best experience and that includes sometimes bumping delivery time up free of charge! If I may, what could have been done better to earn a 5-star review? We're always happy to take any feedback we possibly can on board to improve our service. Have a great rest of the week :)

“Really easy and quick to set up. The app is straightforward and the tracker fits securely on my dogs harness. Thoroughly recommend it”

Helpful Report

Hi Richard, Thank you for taking the time to leave us a review! I'm really glad to hear you found our tracker device so easy to setup and use, with every being as easy as it can be! Thank you also for your recommendation of the GPS pendant, it is much appreciated. Enjoy the nice weather :)

“This is an excellent company and I have experienced brilliant customer service.”

Helpful Report

Hi Howard, Thanks for taking the time to leave us this fantastic review! We're really glad to hear you had great service from our team, and we're sure they'll be delighted with your feedback. Let us know if you need any help down the line, as we're always more than happy to assist :) Have a brilliant day!

“The staff are very friendly and helpful. The items arrived in excellent time and are good quality.”

Helpful Report

Hi Janice, 5 star review, thank you very much! Lovely to hear you enjoyed your experience with us, we strive to delivery the best customer service possible Have a great day!

“In terms of product delivery and set up / start up video instructions etc then very impressed and much easier than I thought. Will write another review after testing the tracker in the field so to speak.”

TechSilver 5 star review on 11th April 2021

Helpful Report

HI David, Thank you for the positive review We focus on making the set up process as simple as possible by not using any jargon and going at a relaxed pace, so that's great to hear you're impressed with it If you have any questions, feel free to get in touch. Have a lovely day

“Just the job. I bought it for my wifes 91 year old father,whose sight is failing and has arthritis in his finger - he is over the moon with it!”

Helpful Report

Hello, Thank you so much for the lovely review! Great to hear your father is over the moon with the purchase, we're always happy to hear from our customers :) Have a great week!

“Efficient service, quick delivery!”

Helpful Report

Hi Adrian, Thank you for the 5 star review, it's very much appreciated. Glad to hear you enjoyed our service, as we always aim for it to be both efficient, quick and also friendly! Hope you have a great week.

Hi Adrian, Thanks for taking the time to leave us such a great review! We're glad to hear you had a fantastic experience with us, and that your order arrived so quickly. Hope you have a lovely day :)

“Gives us peace of mind that dad can go out walking, which he loves, and we know where he is.”

TechSilver 5 star review on 6th April 2021

Helpful Report

Hi Judith, Thanks for leaving us this brilliant review! It's great to hear that the tracker has taken away some stress, and that your dad can now go walking again without the family worrying about him too much! We believe that technology like this can play a crucial role in keeping people independent and happy in later life, so it's wonderful to see it's helping your family out so much :) Have a lovely evening.

“Very courteous and efficient service; very pleasant young man on other side of call.”

Helpful Report

Hi Sanjib, Thanks for leaving us such a brilliant review! We're glad you had a great experience with us, as our team always works incredibly hard to provide fast, friendly and efficient service to every single one of our customers. Hope you have a fantastic day :)

“After we overcame some teething difficulties we have found the trackers work well.”

Helpful Report

Hi Alan, Thanks for leaving us this great review! We're really glad to hear the tracker is working well for you and hopefully is providing that extra peace of mind! At the same time, we're sorry to hear that there were a few teething issues when the tracker had first arrived. We take feedback like this very seriously at TechSilver, and we hope the resolutions provided by our support team helped resolve these issues promptly for you. If we may, if you're happy with the support offered, then perhaps you could consider increasing your review to 5 stars? Our reviews are incredibly important in spreading the word about our work in keeping people's loved ones safe, so we'd love to see another 5 star review on the list of course! Hope you have a lovely day, and if you need any help down the line, don't hesitate to get in touch :)

“Fantastic, all-round service from start to finish, would highly recommend them!”

Helpful Report

Hi Daniel, Thank you for taking the time out of your day to leave us this lovely review. We're really glad to hear you had such great service from our friendly team, they have said you were a joy to deal and speak with! Thank you also for your recommendation, it's highly appreciated. Enjoy the great weather :)

“Excellent all round. I was given friendly yet professional advice both online and by phone. I ordered p.m. and my parcel arrived a.m. the next day, exactly what I wanted. Can't be faulted in any way so highly recommended.”

Helpful Report

Hi Jackie, Thanks for the fantastic review! Our team works incredibly hard to provide the very best service and support to every single one of our valued customers, so reading your kind words was a wonderful start to the day, and shows that their hard work is paying off! :) Hope you have a lovely day!

“The simple dementia phone is exactly what W as needed for my husband, who couldn’t follow the normal phone any longer”

TechSilver 5 star review on 27th March 2021

Helpful Report

Hi, Thanks for taking the time to leave us this brilliant review! We're so happy to hear that your husband is enjoying his new simple dementia phone, and that it's making his life a little easier :) Hope you have a lovely day.

“Excellent service - order received very quickly. Keyboard is just what I needed for clarity. However there was one small issue and we tried to phone TechSilver. The number came up as unobtainable despite many tries. In the end we phoned Synaptic who solved the problem.”

Helpful Report

Hi Berenice, Thank you for taking the time out of your day to leave us a 5 star review! We're really glad to hear that the keyboard arrived promptly and is just as expected, and sorry to hear you had issues trying to call us. If you ever wish to contact us further down the line, our number is 03300 10 14 18. Alternatively, we have a live chat on our website, or you can email us on: hello@techsilver.co.uk Enjoy the nice(ish) weather :)

“Ordered a phone cover on Saturday afternoon and it arrived on Monday. Ordering was straightforward. Excellent service.”

Helpful Report

Hi Sharon, Thanks for leaving us a great review! We're glad to hear you had a great experience with us, and that your order arrived so promptly. Our team has been working incredibly hard to keep our service as fast and efficient as possible throughout the pandemic, so we're sure they'll be over the moon to hear that their hard work is paying off. Hope you have a lovely evening :)

TechSilver is rated 4.8 based on 1,200 reviews