TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

Write Your review

Tell us how TechSilver made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mother said the Grandpad has changed her life!”

TechSilver 5 star review on 10th May 2020

Helpful Report

Hello David, I am Very pleased that the GrandPad has made such an impact. Those 9 words certainly make me feel good about what we do. Thank you for taking the trouble the trouble to leave us this review. Have a good week.

“Customer service pre-order, and since receiving the GrandPad, has been wonderful. It’s great to always have someone there to answer any queries. Any questions I’ve had have been answered quickly and explained clearly. Extremely satisfied and my mother loved using it. Thank you.”

TechSilver 5 star review on 9th May 2020

Helpful Report

Thank you for taking the time to leave us a review. We are delighted you are happy with the GrandPad and the support service.

“The service I received from this company was excellent and delivery was rapid. This giant full function keyboard is really good, the very large keys making it easy to use, especially if you have large or stiff fingers”

Helpful Report

Hello Arthur, Thank you for taking the time to leave us a review. We are delighted you are happy with the keyboard and our service. We hope you are able to make the most of the V.E. day.

“Just in to my second week with alarm watch. My only grievance is the very short battery life. Like any device these days the batteries don’t seem to last very long with these devices. I’m getting on with the watch quite well. Very good communication with Tech Silver.”

Helpful Report

Hello Tony, Thank you for taking the time to leave us a review. Good to know you are happy with our service. The GPS Tracking Watch you bought is £99.95 exc. VAT. It has a 1 to 2 day batter life. We do also have the Dementia tracker GPS Watch which uses blue tooth only when it is range of the base station and consequently has a battery life of 7 days on average. However this is priced at £349.95 exc. VAT. I hope you are enjoying the lovely weather today.

“An excellent product that does the job and was delivered very speedily. Thank you.”

Helpful Report

Hello Gillian, We are pleased that you are happy with the product and the service. Thank you for taking the time to leave a review. Stay safe.

“most excellant service will use again”

Helpful Report

Hello, thank you for taking the time to leave us a review. Good to know that you were very happy with the service we provided. Stay safe.

“Excellent service, easy to set up, peace of mind for me to help keep my mum safe with Alzheimer's. Highly recommended.”

Helpful Report

Dear Amanda, thank you for taking the time to leave us a review. Delighted that you are happy with the product. Stay safe.

“Quick efficient service. Very pleased.”

Helpful Report

Hello Roger, Thank you for taking the time to leave us a review. Good to know you are pleased with our service. Stay safe.

“With the COVID 19 chaos and my 90 year old mother living remote from all her family and grandchildren and having no clue or interest in computers, no one can safely go into her house to set this up or leave this sort of technology with her - it would be too stressful for her to cope. She will be on her own for months and not seeing any of us for a long time. Grandpad has been a life changer - and in the first few days we have been sharing photos and comments, and she has been leaving voice messages on these and we have been seeing her on video calls even though she has no internet. Thank you to all of you at Grandpad for this amazing tool, made so very simple to use for her, and the superb help team with whom I have been talking pretty much daily via the on line chat facility, as we get to know how everything works and manage her tool remotely. Its an excellent device and is just what we needed for my Mother. Very highly recommended. Keep up the very good work.”

TechSilver 5 star review on 3rd May 2020

Helpful Report

Dear Robert, thank you very much for taking the time to give us such a glowing review. Delighted that your mother has embraced the GrandPad and that you have all enjoyed the benefits. Thank you for the encouragement too. Stay safe.

“Good product, quick delivery, great service all round.”

Helpful Report

Hello Gypsypip, thank you very much for taking the time to leave us a review. It is good to know you are happy with the product and service. Keep well.

“Great Product and service received in two days thank you”

Helpful Report

Hello Keith, thank you very much for taking the time to leave us a review. Delighted that you are happy with the product and our service. Stay safe.

“Techsilver our first few hours have been AMAZING. Mum (nearly 90) wouldn't get it. She was actually a bit stressed about the prospect thinking she wouldn't be able to use the Grandpad. It got delivered this morning and already today she has spoken to AND SEEN her Granddaughter and GreatGranddaughter her son in Canada and us, who are 500 miles away. She got quite emotional and is now looking forward to seeing us all regularly. She hasn't even looked at all the pictures we are sending to her yet. BRILLIANT. 10/10”

TechSilver 5 star review on 1st May 2020

Helpful Report

Dear Fiona, thank you for the glowing review. Delighted you and your family are happy with the GrandPad. Stay safe.

“I ordered the Doro 8040 phone for my husband, previously he had a very basic Doro phone. Now he uses it all the time, particularly good during these difficult times. The service provided by TechSilver was excellent. Thank you Miles and your team”

Helpful Report

Dear Susan, thank you very much for taking the time to leave your feedback. Delighted that you are happy with your smart phone. We are very proud of our team. Everyone works hard to know our products inside out to be able to explain to customers in the simplest possible way. We hope your husband continues to benefit from his new phone. Stay safe :-)

“The service was excellent,able to talk to someone on the phone which was a plus .”

Helpful Report

Hello Barbara, thanks you very much for taking the time to leave your feedback. We' strive to provide a good service so it is reassuring to learn that it is appreciated. Please stay safe :-)

“Very easy & efficient service provider. I used them because they are the purveyor of GrandPad to the UK. They were quick to organise delivery and e-mails were clear about the individual info for set up required. I also appreciated the call from the helpdesk after I'd received it to enquire whether I needed any help using it. Very impressed.”

TechSilver 5 star review on 27th April 2020

Helpful Report

Hello, thank you very much for taking the time to leave your feedback. We are very pleased that you a re happy with the GrandPad and the supporting services. Wishing you a great week.

“Thank you very much for a wonderful motion light, just perfect for my old Dad who is 93 years old.”

Helpful Report

Hello Jane, thanks so much for taking the time to leave your feedback. Good to know you are happy with the Motion Sensor Night Light. Stay safe.

“Fantastic customer service. Our Grandpad was rec'd very quickly in this current climate. Contact and communication all the way through from the cust sev team. The app is easy to use for everyone and the pad itself is a great way for the older generation to be able to see family members. Highly recommend.”

TechSilver 5 star review on 23rd April 2020

Helpful Report

Hello Carolyn, thank you for taking the time to leave your feedback. Delighted you have been happy with the GrandPad and the support you have received. Enjoy the rest of your day.

“Excellent service from this company, would certainly use them again.”

Helpful Report

Hello Colin, thanks so much for taking the time to leave your feedback. Delighted you are happy with our service. Stay safe.

“Just wanted to say thank you very much on making sure we recieved our recent purchase , during these hard times it’s been very difficult for my husband to contact his dad who’s currently in a care home , with his new phone which is absolutely brilliant and easy to use due to his age of 91.. Thank you so much for the prompt delivery ... extremely satisfied customer 😊”

TechSilver 5 star review on 22nd April 2020

Helpful Report

Hello Wendy, thanks so much for taking the time to leave your feedback. We're very proud of our team. Everyone works hard to know our products inside out to be able to explain to customers in the simplest possible way. Good to hear that our courier is working just as hard as we do! We hope your father-in-law benefits from his new phone and please stay safe :)

“Great product and service”

Helpful Report

Dear Peter, Very pleased to hear you were happy with the product and service. Thank you for taking the time to give us your feedback. Enjoy the rest of your day.

TechSilver is rated 4.8 based on 1,200 reviews