TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The charger I ordered arrived within two days. I had paid extra postage for this, and it was certainly worth it to get it so quicklly.”

Helpful Report

Hi Patricia, We always aim to get your product to you as soon as possible, good to hear that it arrived quickly for you :) Have a lovely day and enjoy the rest of your week.

“Was apprehensive about magnet but no worries now I have it!”

Helpful Report

Hi Jane, Thank you for the 5 star review. Glad to hear you're no longer worried about the magnet! Have a lovely day :)

“Excellent staff, website, Chat to and telephone support. I could not be happier with the support and purchase. My monster keyboard is more than brilliant and I can now happily reply to my emails without using a magnifying glass. Thank you so much.”

Helpful Report

Hi Christine, Thank you for the positive review. Customer service is our top priority, we are always happy to assist! Our Big Button Keyboard is excellent in making typing easier, so we're glad it's working wonders for you. Have a lovely day.

“Excellent product!”

Helpful Report

Hello, Glad to hear that you find the product excellent :) We test all of our products before selling them to assure they are up to standards. Have a lovely day.

“Easy to use web site, phone case exactly as described, and prompt delivery. Thank you for excellent service.”

Helpful Report

Hi Pauline, Thank you for the positive review. Great to hear that you found our website easy to navigate and received your delivery very quick! Have a lovely evening.

“So far I am pleased with the tracker. It was simple to install on my iPad although I have not yet installed it on a phone. I bought it to keep track of my husband who has dementia but still enjoys a walk on his own. I am sure it will bring peace of mind to myself & the family.”

Helpful Report

Hi Carole, Glad to hear you've got it set up on your iPad. If you need any assistance don't hesitate to contact us. Have a lovely evening.

“I was delighted to find a large character, high contrast keyboard at TechSilver as I'd ordered a similar item with the RNIB but been let down when the item was out of stock. I was also pleased that the TechSilver keyboard was less than half the price of the original order. The customer service was excellent and the keyboard arrived bang on time as arranged. I'm thoroughly pleased with all aspects of my experience with TechSilver and would recommend them whole heartedly.”

Helpful Report

Hello, So glad to hear you had a great experience with the order, delivery and customer service at TechSilver! Thank you for the kinds words and have a lovely evening.

“The service and products we bought for our newly diagnosed mum were excellent. The additional written guidance on how to set up and get the best from the technology was invaluable and she and we feel reassured she can keep some independence for a while yet.”

Helpful Report

Hello, Thank you for the positive review. We write in depth guides to help make it as simple as possible to get started. We're also here if you need any advice or have any questions. Have a lovely evening.

“Easy to use active contact while ordering to check a detail, delivered quickly, the accompanying advice on fitting the phone into the case was simple to follow. All round good job!”

Helpful Report

Hi Kathryn, Thank you for the great review! We're glad the included information helped to fit your new phone case. Have a lovely evening.

“Very helpful when ordering, good delivery. A very reliable supplier”

Helpful Report

Hi there, Thank you for leaving us a positive review! So great to hear you had an excellent experience with us :) Have a lovely day.

“Very speedy response to my order”

Helpful Report

Hi there, Thank you for the positive review. So great hear that you enjoyed our speedy responses! Have a lovely day.

“I ws trying to find a keyboard for my daughter's computer - she has only a little sight. They were extremely helpful and understanding and took the time to not only discuss options etc but to advise on other technical help for her. The delivery was fast and the item was securely packed. When the keyboard arrived we were delighted - it was perfect for her. TechSilver will be my choice for any further technical help and support. Highly reommend.”

Helpful Report

Hi Shirley, Thank you so much for the positive review, we really do appreciate the kind words. Great to hear the keyboard is very helpful for your daughter :) Here at TechSilver we're happy to offer advice so if you need any assistance or more advice please don't hesitate to contact us. Have a lovely day.

“Pressed the wrong button and double ordered. Emailed them and rectified within minutes. Goods arrived as promised and they work. Very impressed”

Helpful Report

Hi John, Yes, we noticed the same order had gone through twice so it seemed like a mistake! we aim to resolve order issues like this as soon as possible so it is convenient and stress free. Great to hear you are impressed with us here at TechSilver :) Have a lovey day.

“Hi once again excellent service from Giles at tech silver great chap great firm will continue to use them Ken Wilson”

Helpful Report

Hi Ken, Thank you for the great review again! Still great to hear you had a great experience with us and we're so glad you shopped with us again :) Have a lovely day.

“Helpful very knowledge great after sales help nothing was too much trouble for them very easy to contact nearly always instance”

Helpful Report

Hi Jackie, Thank you for the positive review! So great to hear that your experience with us here at TechSilver was excellent and helpful for you. Don't hesitate to contact us anytime if you have any questions. Have a lovely day.

“Exceptionally high standards of customer service and product reliability. I purchased two units which were received the next day, I discovered however that I had ordered the wrong ones ( completely my fault), Not a problem, a quick telephone call, the wrong ones were returned and my refund processed immediately they were received. In the transition time (24hrs) I discussed my requirements with a very helpful member of the Tech Silver team who processed two units that I actually meant to order and these were received next day. They units works extremely well (currently piloting their use before installing one with the wandering relative)! In this day and age it is refreshing to deal with a company that delivers what it promises and more besides and I cannot recommend them or the products highly enough.”

Helpful Report

Hi Rod, Thank you so much for the detailed review, we really appreciate the time you took out of your day to write this! We aim to make your experience at TechSilver as easy,helpful and efficient as possible so reading your review and experience with us, it genuinely makes all of us smile. We hope the trackers suits your wandering relative well, as they're excellent trackers. Thank you again for the kind words. Have a lovely day.

“Service and advice was as good as it gets.”

Helpful Report

Hi Reg, Thank you for the positive review! Great to hear you enjoyed our service and advice. Have a lovely day.

“Sent an email to them had a response strait away brilliant service will be using them again soon”

Helpful Report

Hi Ken, Thank you for the positive review. Great to hear you had an excellent experience with us at TechSilver. Have a lovely day.

“The motorcycle topper was great and the newly weds loved it”

Helpful Report

“Product arrived promptly and service was helpful”

Helpful Report

Hello, Thank you for the positive review! Glad to hear you had an excellent experience with us :) Have a lovely new year.

TechSilver is rated 4.8 based on 1,200 reviews