TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and delivery exceptional Good information provided We are yet to use this product, so cannot comment further at this time. KR Purchasing Officer”

Helpful Report

Hi, Thank you for leaving us such a great review. We're so glad to hear you had a great experience, as we pride ourselves on the quality of our service. We'll be sure to pass your excellent feedback along to the team! If we may, is there any way we could have earned a 5 star review from you? We're always looking to improve, so feel free to get in touch if you have any feedback for us to work on. Wishing you all the best.

“Purchased for 87yr old lady with dementia, so easy to use and no more pressing the incorrect buttons on her old tv/set top box remotes, No longer need two remotes. The large buttons are great as she also has macular degeneration. For me who had to set it up, excellent instructions and so simple to do, up and ready for use in minutes.”

Helpful Report

Hi Jane, Thanks for taking the time to leave us such a detailed and excellent review! We're so happy to hear that your remote is helping your loved one to use their TV more easily, and that it's taken some of the stress and confusion out of their life. If you ever have any more assistive technology needs in the future then don't hesitate to get in touch, as we're more than happy to help! Hope you have a nice evening.

“TechSilvee was a pleasure to conduct business with. The product was shipped promptly and arrived in excellent shape.”

Helpful Report

Hi Dan, Thanks for leaving us such a great review. We work hard to offer fast & friendly service and save you unnecessary stress, so we're glad to hear that your experience reflected this. If we may, is there any way we could have earned a 5 star review from you? We're always open to feedback, so feel free to get in touch to let us know how we could earn top marks from you in the future! Hope you have a lovely evening.

“So far we are finding this very helpful. It works well and it gives us reassurance that the wearer is safe and ok. It makes life less stressful.”

Helpful Report

Hi, Thanks for taking the time to leave us a fantastic review. We're glad to hear that the device is giving you greater peace of mind, and helping you to care for your loved one more easily. Don't hesitate to get in touch in the future if you have any assistive technology needs, we're always happy to help :) Hope you have a lovely day.

“Order was put in late Sunday, arrived Tuesday morning, all very good,J”

Helpful Report

Hi, Thank you for the excellent review, we're glad to hear that your received your order so promptly! We work hard to provide fast & friendly service here at TechSilver, so thanks for sharing your experience with us. Hope you have a nice day.

“Arrived quickly and an excellent item.”

Helpful Report

Hi, Thanks for leaving us a great review! We're happy to hear that you got your parcel quickly, and that you're enjoying it so much. We're only a phone call away if you have any assistive technology needs in the future. Hope you have a brilliant day.

“The guys in the office are very helpful on the phone if you call with a question. Unfortunately we had a problem with the first tracker they sent us but they did their very best to sort the problem and eventually sent us a new tracker. Never gave up!”

Helpful Report

Hi Andrea, Thanks for leaving us a glowing review, we'll be sure to pass your feedback on to the team! We're sorry to hear that you had an issue with your first tracker, but equally we're glad to hear that your issues were solved quickly by our friendly support team. If we may, is there anything else we could have done to earn a 5 star review from you? We're always looking to improve, and we love getting feedback to take on board! Hope you have a lovely evening, and thanks again for choosing TechSilver :)

“I cannot fault the service and the prompt arrival of the item I ordered. Will certainly use TechSilver again when needed.”

Helpful Report

Hi, Thanks for your kind words, and for leaving us a great review! It's brilliant to hear that you had an excellent experience, and that your order arrived quickly. We put a lot of effort into our service, so it's great to hear that it's paying off! Hope you have a great night, and feel free to get in touch if you ever need our help in the future :)

“Wanted a case for my doro phone just what I wanted in black leather, sent very quickly good price not to sure the magnet would be strong enough to hold the phone ,I could be wrong, but would definitely use this company again we’ll done!”

Helpful Report

Hi Stephen, Thanks for the great review! We're glad to hear you like your new phone case, and we hope it's living up to your expectations. Regarding the magnetic back, it's designed this way to allow the phone to be removed easily from the case if needed, but let us know if you're having any problems and we'll be sure to pass your feedback on. Hope you have a lovely evening.

“Excellent service and excellent support at all times The two products I purchased from tech silver the key ring and the watch proved to be worth their weight in gold in locating my father whenever he went walk about Gerald Kelly Glasgow”

Helpful Report

Hi Gerald, Thanks for the fantastic review. We're glad to hear that you received excellent service and support, and we'll be sure to pass your comments along to the team! Hope you have a great evening, and don't hesitate to get in touch if you need help in the future :)

“Found the watched a real benefit Highly recommend”

TechSilver 5 star review on 3rd January 2020

Helpful Report

Hi Edward, Thank you for leaving a brilliant review for us! It's great to hear that you enjoyed using your watches, and that they offered you greater peace of mind in caring for your loved ones. Our biggest goal at TechSilver is to promote independent living for people's loved ones for as long as possible, and we're happy to know that your watches gave you the ability to offer this. Feel free to get in touch in the future if you ever need us, we're always happy to help :) Hope you have a great night!

“Prompt delivery of item ordered over Christmas period. Safely packaged. All in order.”

Helpful Report

Hi, Thanks for taking the time to leave us a great review. We're happy to hear that you got your Christmas order quickly and safely! If we may, is there anything we could have done better to earn a 5 star review from you? We're always looking to improve, so any feedback you have would be greatly appreciated :) Wishing you all the best.

“Bought this for my husband, Peter. I have already discovered how invaluable it is. The device, he opted for the pendant, is small, lightweight, unobtrusive. The aftercare service is terrific. I had a bit of trouble setting up the app etc. The help I received from the team was fantastic. Before purchasing the tracker my step-daughter and I did loads of research. I had already found techsilver. Eventually she agreed. I have faith in the team that if I require assistance they will be at hand. I do not leave fake reviews, rarely leave bad reviews unless necessary. If I could give Techsilver 100 out 100 I would do so.”

Helpful Report

Hi, Thank you for your kind and glowing review of our product and our service! We work hard every single day to provide excellent after-sales service to our valued customers, and we're only ever a phone call away if you need any help with your device, or any advice about our products. Additionally, we're happy to hear that it's made it easier in caring for your Husband, as we understand how difficult it can be to care for loved ones in need. Best wishes from the TechSilver team, and we hope you have a lovely night!

“The cover for my Doro 8035 is very good quality, the magnetic back is not as strong as I would have expected, the phone slides around in the cover whilst the charging cable is being fitted. I haven't tried the in-car charger yet, not expecting any problems.”

Helpful Report

Hi Paul, Thanks for taking the time to leave us such a fantastic review! We are, however, sorry to hear that you've had some issues with the magnetic back on the case. The case is designed this way to be easy to use and allow for quick detachment from the phone case if needed, but we'll be sure to pass on your feedback as we're always looking to improve. If you need any help or any advice on a product in the future, don't hesitate to get in touch! Hope you have a great night.

“Excellent quality perfectly packaged and next day delivery thank you”

Helpful Report

Hi Susie, Thank you for the brilliant review! We take pride in offering high quality products with fast delivery and friendly service, so we're glad to hear you've had a great experience with us. Feel free to get in touch if you ever need to, as we're more than happy to help with any queries you have in the future. Hope you have a lovely evening.

“EXCELLENT!!! We bought the 'Simple Music Player for Dementia' for our Grandma, who recently suffered a large stroke and currently in hospital, very bored. She's lost movement in her right side, so this is PERFECT for easy manoeuvre with her left, less dominant hand. We easily uploaded her favourite songs onto the music player and it put a huge smile on our Grandma's face. I'd like to THANK YOU SO MUCH for the super fast delivery, especially just before Christmas, it arrived just in time for her to open on Christmas day. We're happy to have seen our Grandma singing along to her favourite Judy Garland songs at such a sad time for our family. We are honestly SO grateful for this amazing product! THANK YOU!”

TechSilver 5 star review on 26th December 2019

Helpful Report

Hi Parkinson Family, Thank you for leaving us such an excellent, detailed and uplifting review. It's great to hear that your Grandma had a lovely Christmas thanks to our Simple Music Player raising her spirits, and that it gave you all a boost at a difficult time. We work really hard to offer excellent service and fast delivery, so it's good to hear that your parcel arrived in time for Christmas day, and that you found it easy to set up and use. We'll make sure to pass your comments along to the team, who we're sure will be delighted to hear all about your experience with TechSilver. Thank you for being a valued customer, and if you have any assistive technology needs in the future, don't hesitate to get in touch!

“What I like about Techsilver is their humanity, holding technology with a warm personal touch. Excellent service and products too!. Thanks, Sam Knight. South Wales.”

Helpful Report

Hi Sam & Jeanette, Thanks for leaving us such a kind and glowing review. We always appreciate hearing about how our products and our service have helped our customers out, so we're really glad to hear that you've had a great experience with us! If you have any more assistive technology needs in the future then please don't hesitate to get in touch. Hope you have a great night.

“I bought a "Monster 2" keyboard for my elderly parents, who suffer from decreasing eyesight and Parkinsons. It doesn't matter what I think: they think it is absolutely teriffic (and it enables them to do online shopping - et cetera - with ease).”

Helpful Report

Hi Steve, Thanks for taking the time to leave us such an excellent review. We're glad to hear the new keyboard is helping your parents to use their computer more easily, and that they're enjoying it so much! If you have any more assistive technology needs in the future, don't hesitate to get in touch. Hope you have a lovely evening.

“Due to a fall and hip replacement, I have not had the opportunity yet to use my new keyboard. I have been very pleased with my order though. The communication and delivery and packaging of your product. Thank you”

Helpful Report

Hi, Thanks for leaving us such a fantastic review. We're really glad to hear you've had a great experience with us, as we work very hard to offer fast & friendly service. We'll be sure to pass your feedback on to the team! Hope you have a great Christmas.

“My dad is 98 with dementia and the simple music player is a GREAT option for someone who retains musical memory. Did have an issue that initial info sheet on downloading songs was not complete but Jacob in Tech Support was very helpful and I have even presented him with a future challenge re changing songs already downloaded. The initial problem was assumed to be with the plug and I was offered info on converter plugs for the U.S. However, our problem was with the MP3 process AND someone at the company had included a U.S. power cord. Their product line is a resource for lots of us with family members with special needs (macular degeneration, autism, dementia), It would be helpful if cost was given in U.S. dollars also.”

Helpful Report

Hi Judith, Thanks for taking the time to leave us such an excellent and detailed review. It's really great to hear that you're loving your Simple Music Player, and we'll certainly pass on your feedback to Jacob, who we're sure will be delighted to hear your comments about his service! We'll be more than happy to help with any queries you have in the future, so don't hesitate to get in touch. We're always looking to improve, so thank you for your feedback! We'll take it on board, and look at how we can improve for future customers. If there's anything else you feel we could have done to earn a 5 star review from you, please let us know as we're always happy to listen to our customers' comments. Hope you have a great Christmas!

TechSilver is rated 4.8 based on 1,200 reviews