TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aaron was very helpful and explained the products which I was interested in really well. Good prompt service and delivery.”

Helpful Report

Hi Susan, Thanks for the positive review! Great to hear that Aaron was so informative and helped you to understand the products. Have a lovely weekend!

“Great service and great product. Will set my mind at rest that we are prepared for any eventuality with my 90 year old father.”

Helpful Report

Hi Heather, Thank you for the kinds words about our service and product. The Fall Alarm help with give you peace of mind and hopefully relieve some stress. Enjoy the warm(ish!) weather.

“Excellent product. I bought it for my father who is 84 and has dementia and he loves it. I also challenged BT as to why they didn't provide support of this kind. They admitted their support was inadequate for people like my father and reimbursed me for the purchase from TechSilver!”

Helpful Report

Hi Joe, Thanks for the positive review! Glad to hear that you got reimbursed for it! We aim to have accessible technology for everyone, so we love seeing reviews like this! Have a great week.

“needed assistance on chat for set-up, and Aaron was very helpful. Will take a little time to get acquainted with the product, but instructions were helpful.”

Helpful Report

Hi Duane, Thank you for the great review, very much appreciated! We're always here to help if you have any questions or need advice, don't hesitate to get in contact with us! Have a great day.

“Excellent service - really quick delivery and perfect fitting, good quality case for the Doro 8030.”

Helpful Report

Hi Maliya, Thanks you for the 5 star review, we always aim for speedy delivery of items, so we're glad you agree! Have a lovely week.

“So far the key board seems very satisfactory”

Helpful Report

Hi Barry, Thank you for the 4 star review! Glad to hear your keyboard is satisfactory for you. Is there anything we could have done to make it 5 stars? Have a lovely day.

“Service excellent”

Helpful Report

Hello, Thank you for the positive review about our service, we always aim to give the best service possible to our customers :) Have a lovely day

“Accidentally ordered twice but the company promptly informed me and refunded 2nd payment twice. Excellent service.”

Helpful Report

Hello, Yes we noticed the name and product on 2 separate orders, when this happens we aim to rectify it as quickly as possible to avoid stress! Thank you for the kind words. Have a great day.

“Device I bought (simple TV remote with large buttons) is a great boon to elderly individuals with poor eyesight and co-ordination. TechSilver instructions were clear and email back up a great idea.”

Helpful Report

Hi David, Thanks for the 5 star review, we really appreciate it. We at TechSilver try to make the instructions as clear and easy to understand as possible, so we're glad you agree. Enjoy the upcoming weekend.

“From the onset I had great hopes for this product as it was packaged and presented with care. Setting up the unit was easy and our 92 year old mother is able to make and receive calls who has hearing issues. This is a quality designed product that is easy to use.”

Helpful Report

Hi Harry, Thank you for the positive review! That's so great to hear that the GPS pendant was easy to set up and is helping your mother to make calls. Have a lovely day.

“Very impressive service. Ordered Doro Phone and had it in my hand less than 24hours later, could even track it on it's way to me! Lovely product. Very happy all round. Thank you.”

Helpful Report

Hello, Thank you for the 5 star review, we really appreciate it. We aim to be as efficient as possible, so it's great to hear that you received your Doro phone case so quickly! Have a lovely day.

“Very pleased with initial enquiry salesman explained the different trackers received tracker and follow up phone call was to request a key chain was handled well and quickly”

Helpful Report

Hi Mrs Donovan, Great to hear that you've had an excellent experience with us here at TechSilver! We thought to help you out and get the tracker working in your situation as soon as possible, that a free key-ring attachment was best :) Enjoy the warm(ish) weather.

“i needed some advice before purchasing my keyboard . I phoned and s[poke to Miles? got all the advice I wanted . Delivery was quick”

Helpful Report

Hi Jason, Thank you for the positive review! We're glad to have helped to advise on the right keyboard for you, as we like to get the best product for everyone :) Have a lovely week.

“Absolutely excellent service from TechSilver. The screen protector that I ordered was out of stock but there was an identical, cheaper item in stock, just not branded. I received an email, and a telephone call to inform me of this, and that I would receive a refund of the difference if I opted to buy the cheaper one. I chose to and the following day I received the refund, and the day after that I received my item, which was excellent. I would certainly recommend this company for great service, communication and goods.”

Helpful Report

Hi Linda, Thank you so much for the lovely review and kind words :) Customer service is our number one priority, so we thought you could still get an excellent screen protector that was cheaper and could be delivered faster. Have a great day.

“Miles and his team are amazing, they seem to work night and day. They're so helpful and quick to respond to queries, the level of service from them is outstanding.”

Helpful Report

Hi Melanie, Thank you so much for the kinds words about our service, it's very much appreciated :) We pride ourselves on outstanding service as we understand setting up a tracker can be stressful sometimes, but with our guidance videos and support, we aim to make it as easy and stress free as possible. Have a lovely weekend and don't hesitate to contact us if needed!

“Dry pleased with the efficiency of this company. I telephoned to order a large keyboard and needed some information before purchase. I received what I needed to hear ordered and paid over the phone and received the item before 1pm the next day. Can recommend the company and service and will use again without hesitation.”

TechSilver 5 star review on 11th March 2019

Helpful Report

Hi Gillian, We really appreciate you leaving your opinion. Unlike other retailers, we pride ourselves on have a prominent, UK based phone number where experts are available to speak with. Great to hear it arrived nice and quickly and we hope you're getting on OK with your new keyboard. Hope the weather's not too bad where you are!"

“Easy ordering, delivery as stated. Well packaged, good product with clear instructions”

Helpful Report

Thanks for taking the time to leave us feedback! We've worked hard to make our website as easy as possible to use and provide instructions for a pain-free purchasing experience, so we're really glad you've picked up on that. Enjoy the rest of your week and feel free to get in touch if there's anything else we can do for you.

“Excellent service and product. A pleasure to deal with. Pat Walton.”

Helpful Report

Hi Pat, Thank you so much for the 5 star review. Having excellent customer service and great products are what we strive for at TechSilver, so we're glad you agree! Have a great day.

“Dear Miles, This was my first purchase from TechSilver. I found Aaron (the person who dealt with my order) to be very professional, helpful and courteous. My order was delivered ahead of time and in good condition. I would have no hesitation in ordering from TechSilver again. Best wishes Henry”

Helpful Report

Hi Henry, Thank you for the kinds words, it means a lot to us. We're glad to hear that your experience with TechSilver was so lovely, that's what we aim for! If you need any advice or recommendations in the future, don't hesitate to contact us. Thank you for the positive review! Enjoy the warm(ish) weather!

“Excellent service ,being a keen blind 86 year old man I am finding it difficult to get information the use of the additional keys to my Mac keyboard I will perceiver .I am deleted with my new products large keys and light have helped me tremdiously thank you .Jim G”

Helpful Report

Hi James, Thank you for the 5 star review, we really appreciate it. That's so great to hear that you're delighted with your new keyboard, we're glad it's helped you so much :) Have a lovely day!

TechSilver is rated 4.8 based on 1,200 reviews