TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This thing is nice....I'm a 57 year old online gamer with the manual dexterity of an arthritic monkey......these ginormous keys will make it much easier......the shipping was fast, and the board itself seems to be of good quality....i have no complaints”

Helpful Report

“Fast and great service. I almost bought the wrong item but the guys pointed out the correct item. I will use you again. Thanks for such helpful service.”

Helpful Report

Good Afternoon Thank you so much for leaving us a 5* review. We're very grateful for your time and kind words. It's great to hear that our team helped you find the correct item and that it was then received promptly. If we can help in any way, please don't hesitate to get in touch! Have a great Christmas!

“Unfortunately the font size of the day of the week is too small for a person who has difficulties with vision. This should be reviewed. The reminders are good. I was very disappointed with the clock face,resulting in using 2 clocks, one previously bought for orientation only and this one for reminders which isn't ideal.”

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“Fast & Efficient Service Great after-sales support”

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Hi Graham, Thank you for the Cracking 5* review! Service and support are our bread and butter so thank you for the feedback :)

“Bought a tracker and it does exactly as described. Easy to programme with the help of the video provided. The support team was excellent too. I would recommend this company to my friends and family.”

Helpful Report

Hi Christine, Thank you for this wonderful 5* review. We designed the video to be as approachable as possible so thank you for your lovely feedback! We always strive to give the best support we can so if there is anything else we can do for you, please let us know :)

“Helpful telephone call made a return of device unnecessary . Very good service.”

Helpful Report

Hi Andrew, Thank you for this smashing 5* review! We are always happy to help and thank you for commending us on our service. Let us know if we can help with anything else :)

“Keyboard as advertised -very useful and speedy delivery.”

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Good Morning Adrian Many thanks for leaving us this excellent review. It's good to hear that your keyboard has met your expectations, arrived promptly and is making things that little bit easier. Have a great week.

“Being visually handicapped I had to place my order for a large type keyboard by telephone as the internet form wasn't designed for dim-sighted people. Help received by telephone was very good. The order just arrived, and is correct, the item ordered.”

Helpful Report

Hi, Thank you very much for this review. We are pleased to hear the time on the phone helped and the speedy delivery was well received. If I may ask, what can we do in the future to make this a 5* review? We are always looking for new and innovative ways to improve, and we would highly value your feedback to help us better our services and products in any way we can. Thank you once again for this great review and we would love to hear from you.

“Bought for my dad who wanted a smaller keyboard but with large letters. This was perfect bit expensive as it's turned out he wants to go back to the one he had simply because there is no home key, which he uses quite often when he is writing stories.”

Helpful Report

Hi Stuart, Thank you for the fantastic 5-star review! We are pleased to hear that you thought so highly of the keyboard. We are always looking for ways to improve our products and service so thank you for bringing this to our attention. Everyone's needs are very important to us so we are sad to hear your father did not take to the keyboard. We wish your father the best of luck in his story writing and please let us know if there is anything we can do.

“Thank you for your quick delivery of the motion light sensor it's been invaluable to aid in keeping mum safe at night. I had been looking for what seemed ages and could not find one that was reasonably priced and was of good quality. I look forward to buying from you in the near future.”

Helpful Report

Good Evening Lynsara We really appreciate you taking time out of your day to leave us such a lovely review. We're so glad to hear that the Motion Sensor Night Light is helping keep your mother safe and is giving you a little bit of peace of mind. Thank you for letting us know that you may buy from us again, please don't hesitate to get in touch if you have any questions on any of our devices or if we can help in any way. Have a great week :)

“Excellent service, and despite a hiccup at the post office very pleased with the service from the people at TechSilver.”

Helpful Report

Hi Roger Thank you for leaving us a wonderful review. We're sorry that there were issues with the postal service delivering your item. Nonetheless, it's good to hear that this was resolved and that our team helped along the way. If there's any way that we can help out, please let us know. Have a great evening!

“GrandPad is outstanding. It has been a lifeline for my 94 year old mum and us, her family across the UK. The customer service and support from the Irish team (well done Andrea) is the best I have ever experienced. Amazing! Thank you, Roger”

Helpful Report

Good Evening Roger We're very grateful that you've taken the time to leave this review of the GrandPad. It's brilliant to hear that the GrandPad is helping your mum keep in touch with your family and that the GrandPad team have always been there to help when needed. We hope both the device and the customer service team continue to impress you! Wishing you and your family all the best.

“Bought 'Key safe for elderly. Police approved.' but with no understanding of what that means to justify a higher price. The small size of print on Installation Instructions is not helpful for the elderly. Nor did I understand that the cover for the box was black. Hoped it would be grey as our walls are granite. Not yet installed but hopeful of having a very useful facility.”

Helpful Report

Hi Alastair Thanks for leaving us a great review! To make things a little easier, we've sent across a .pdf of the instructions to your email so you can either print them larger or view them on a device. Hopefully, that helps with getting the device installed. I'm sure you'll be able to see what a useful device it can be once it's installed and in use. We'll pass your thoughts onto our team as we take any feedback on our service and products very seriously. Please would you be able to let us know if there's anything we can do to get a 5* review from you? Have a great day.

“My father who is severely partially sighted finds this phone much easier to use. Now he doesn't have to struggle with a magnifying glass.”

Helpful Report

Hi Ronald Thank you for leaving us a 5* review. It's great to hear that your father's new phone means that he no longer has to struggle and that it's making staying connected that little bit easier! Wishing you all the best.

“I ordered a GPS tracker for my mother and it arrived very quickly. The tracker was set up by TechSilver before it was shipped so it was ready to use after I had charged it. The instructions for charging and using the tracker are provided in a TechSilver video that was given as a link in an email. There is a companion smartphone app that needs to be installed to allow the device to be tracked, and all of this was explained very clearly in the video. All in all, I am very happy with the product and the service that I have received.”

Helpful Report

Hello! Thank you very much for leaving such a lovely review. We're delighted to hear that you're happy with your tracker and that the instructions and tutorial videos have been useful in getting everything set up. If at any point we can help in any way then please let us know! Have a great day.

“Excellent customer service and prompt delivery. We purchased the white key ring tracker. Would definitely recommend to anyone with elderly relatives with memory problems. It gives extra peace of mind.”

Helpful Report

Good Morning Many thanks for your 5* review! It's great news that your GPS Keyring arrived on time, we hope it can make things that little bit easier. Thank you for your comments on our customer service too, it's nice to hear you've had a good experience dealing with our team. Enjoy your day. :)

“Couldn't have asked for a better product or better customer service. Would definitely order from this company again. 5*”

Helpful Report

Hi Lin Thank you for leaving this marvellous review! It's lovely to hear that you've had a great experience with both the product and our customer service team! We try our best to give the best service possible. Please let us know if there's any way we can help further! Have a wonderful week.

“Great phone unfortunately it just had too much on it for my 83yr old mother who is registered severely sight impaired! The black on yellow was brilliant for her wish we could get it on a phone that just makes called sends text messages and does WhatsApp”

Helpful Report

Hi Janet Many thanks for leaving us a 5* review. Thank you for your positive comments on the phone, even though it didn't quite meet your mother's needs. Hopefully, we will be able to provide something that can help out in future. If there's any way we can help out, please don't hesitate to get in touch. Best Wishes.

“Bought key ring tracker for my mother - she’s 83 but didn’t want a pendant that made her “look like an old lady”. She’s happy with the style of the pendant (bought with silver chain) but is struggling a bit with the incoming volume which is non-adjustable and a big quiet for her. EE signal was also too weak (due to parents geolocation) but TechSilver very helpful/responsive and sent out alternative carrier SIM card which works much better. We’re all feeling so much more secure in the knowledge that she can contact us if she has another fall.”

Helpful Report

Hi Thank you very much for leaving us a great review! Finding a tracker that the user would wear can be half the battle and we're glad to hear that your mother has taken to the pendant. Hopefully the GPS keyring can continue to provide a bit of security for her. Thank you very much for your feedback, we'll certainly pass this on as we take your thoughts on our service and products very seriously as we try and find an appropriate solution for all if possible. Hopefully one day we'll be able to get a 5* review from you. :) Have a great week.

“I am not computer saved however have found it relatively easy to use this tracker for my husband who has Young Onset Dementia , it is a great relief to know where he is if he pops out on his own .”

Helpful Report

Hi Philippa Thank you for taking time out of your day to leave us a 5* review. It's great to hear that you're finding the tracker easy to use and that it's giving you a little peace of mind as he continues with his independence. If there's any way we can help or you have any questions about the tracker, please let us know! Have a great evening.

TechSilver is rated 4.8 based on 1,200 reviews