TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the speed of sending me my new keyboard, I do find the yellow keys are a great help to me, my eyes aren't as good as they used to be. Thank you again.”

Helpful Report

Hi Barbara, thank you so much for the great review. It's great to hear that the keyboard is helping you to type easier. Hope you enjoy the rest of your day :)

“Excellent product - worked first time - solved a big problem for a retired lady unable to manage the default remote control. Thank you !!”

Helpful Report

Thanks so much for the positive review! Glad to hear that the remote works well for you. Enjoy the rest of your day :)

“We are delighted with the three motion sensor lights we bought,they are just what we were looking for.It was great being able to talk to a real human to,excellent service! We will be back ! Thankyou.”

Helpful Report

Thanks for the great review Barbara, we agree that talking a real human is so much better than with answering machines! Enjoy your week :)

“I live in Australia and had used an earlier Doro model with great success. Doro shipped the Doro8030 to me almost 2 years ago. It is compatible with the Australian mobile phone system, so is quite OK for anyone to order one for here. Definitely a little simpler to operate for us older generation. I bought a cheap 'glue in' cover here which meant I was not able to use the charging holder which converts the phone to a clock while it is charging. TechSilver advised me that the correct cover could be posted to Australia and the price converted to Australian dollars was compatible with the better cases available here. The case arrived in Western Australia very quickly but as all 'Auzzies' will know, it took several days for the case to clear Perth sorting hub and get to me! I am very happy with the case. It is PU leather but really does look and feel like real leather. It was easy to change the back of my phone with the new back compatible with the magnet inside the case and now my phone is easy to take out of the case and recharge in the clock holder. The case is a little thicker than my old one and there is a slim line one if you need a thin profile, but I like the fact that this cover comes with a stylus and a place to keep it. I am very happy with my case. Thank you.”

Helpful Report

Hi Wendy, thank you so much for the detailed review, we're really appreciate the time you took to write all of this. We're glad to hear it arrived well and that you're loving your new case (and stylus)! We pride ourselves on our customer service and aim to deliver the best possible service, so we're glad we could help you get a new phone cover :)

“Thank you for your excellent help and consideration. Much appreciated”

Helpful Report

Hi Peter, We're glad to hear you enjoyed our service and we're happy to help! If you have any questions or concerns, please contact us :)

“First class service ,the watch is smart and easy on the wrist ,easy to set up in minutes ,however ,with my mum having diementia she dosnt know to press the button when it rings, also i would like the zone radius to 100 meters , 500 meters seems to far for someone eith diementia especially when near main roads other than that happy with product”

Helpful Report

Hi Grant, Thank you so much for the great review and we're glad to hear you're enjoying the watch! The GPS Tracking Watch for Elderly you purchased is a great device, However, we have a more advanced Dementia Watch, where the calls can be answered automatically. A Geozone needs to be that size in order to avoid false alerts, this is because GPS indoors is less accurate, therefore the watch may think its outside the Geozone when it's not. The advanced watch I have mentioned has Geozones and also connects to the charging base via Bluetooth, so as soon as the wearer leaves the home then you can be alerted. In short, we have a more a more advanced watch that may be better suited for your mum, here's a link: https://www.techsilver.co.uk/product/dementia-tracker-gps-watch/ If you have any questions or issues, please don't hesitate to contact us.

“Prompt, reliable and good value as always. Thanks TechSilver”

Helpful Report

Thank you for the great review :) We're glad to hear you're pleased with our service, because we pride ourselves on it. If you have any questions, don't hesitate to contact us. We hope you enjoy your product and have a nice day.

“I purchased the trax mini tracker for my mother who has dementia but still lives in her own home 250 miles away from her children and likes to walk every day. It was easy to set up and, with a little help from techsilver, easy to track her walks as it is attached to her key ring. It is minimally intrusive on her privacy and the benefits of peace of mind for her children and carers, as well as her safety are immeasurable. I like the fact that I can speak to staff at Techsilver who have been very helpful both in recommending the best tracker for the situation and in answering any questions I have had about the devices and setting up the app.”

TechSilver 5 star review on 9th August 2018

Helpful Report

Hi there, first of all thank you so much for the detailed review! We really appreciate the time you took to write this, it means a lot to us here at TechSilver :) We're glad to hear that it has put her children and carer's mind at ease, it's a great product for situations like yours when you need to locate a loved one. We're always happy to help, whether it's a question or an issue. So don't hesitate to contact us!

“I like it. Purchase and delivery were quick and easy. I am a little surprised that the cover does not contain a magnetic clasp as sometimes it would seem it is not closing securely but with a couple of tries it does.”

Helpful Report

Thank you so much for the review! We're glad to hear it was an easy process for you. I'm afraid the Doro Flip Cover doesn't have a magnetic strip, However the Doro Wallet Case has a popper button clasp to close it securely. If you have any issues or questions please contact us on 03300 10 14 18 and we'll be happy to assist you :)

“Easy ordering, arrived by Royal Mail for some reason thought it would be a carrier.”

Helpful Report

Hi Julie, thank you for the great review. Yes that's right, we ship our products through Royal Mail :) We hope you enjoy your new product and have a lovely day.

“When I discussed with TechSilver my needs since I have advancing AMD, I was given suggestions as to the tpe of keyboard which would meet my needs but at the same time be a standard layout. I ordered a yellow keyboard one day and took delivery the next. It was so good to have such efficient advice and delivery. I am using hte said keyboard and it is very helpful to be able to see clearly the letters and numerals. Thank you/”

Helpful Report

Hi Margaret, Thank you so much for the detailed review, we really appreciate the time and effort. Customer service is our number one priority so we're glad to see you had a lovely experience! We're also happy to hear that the keyboard is helping you type easier :)

“The items I ordered were a gift for a friend to fit a new Doro phone & they were great ! She was very happy , thank you”

Helpful Report

Hi Carol, So glad to hear that your friend loved her new gift! It really puts a smile on our face when we see reviews like this :) We hope you have a wonderful day.

“Item arrived well within stated delivery time and fully meets expectations. Excellent service.”

Helpful Report

Thanks for the the great review Denis. So glad to hear it met your expectations and arrived promptly. Enjoy the rest of your day!

“Easy to chat to and helpful”

Helpful Report

HI Dora, We're glad you found us helpful and easy to talk to. We pride ourselves on our customer service and aim to help as much as we possibly can. Thank you so much for the positive review and have a nice day.

“Quick responsive service and delivery and small gps tracker easy to set up and works brilliantly. Many thanks.”

TechSilver 5 star review on 24th July 2018

Helpful Report

Thank you for the great review, We're glad to hear the delivery was fast and the product is easy to use, hope it serves you well! Have a lovely day.

“Great gives you peace of mind”

Helpful Report

Hi Jane, thank you so much for giving us a lovely review. We hope you love your product and hope you have a nice evening!

“This is a brilliant piece of kit for keeping track of my father who has dementia, if the battery could last longer it would be perfect but highly recommend it”

Helpful Report

Thank you for the lovely review! We're so happy to hear the tracker is helping with your situation, it really puts a smile on our face :) Unfortunately battery technology has not caught up yet so if the battery was to be longer the device would increase a lot in size. Depending on the device you could perhaps plug in a battery bank to increase the battery life? Have a lovely day!

“This is an excellent thing for my husband with dementia, no remotes or anything complicated for him so he does not get agitated trying to listen to his music, big thanks Miles and team Gabrielle”

Helpful Report

Hi Gabrielle, Thank you so much for the great review, we really appreciate it. We're so glad to hear that you're pleased with it and hope it serves him well! Have a lovely evening and enjoy the sunny weather.

“I am very pleased indeed with my new keyboard, i am suffering with failing eye sight and your keyboard is a deam come true. However not all is so wonderful, this page Im trying to complete now is awful for anyone with poor eye sight. Also, you need to upgrade your web site, I found it quite difficult to place my order, and aborted my first two attempts, but you phoned me to say I had placed three orders, how could that have happened!!”

Helpful Report

Hi David, We're glad to hear you like your new keyboard, hope it serves you well. We're sorry to hear you had issues ordering though! If you have any difficulties ordering in the future, don't hesitate to give us a call and we can process the order over the phone with you. You can also press CTRL and + or - to zoom in on a page to make the text bigger so it's easier for you to read.

“Genetic problem with the ligaments in my fingers (dupuytren's contracture) and typing on a normal keyboard gets to be quite difficult. The new extra large keyboard is already proving much better and has also given the benefit of boosting my colleagues morale as they give me a light ribbing - all in ggod fun ;-)”

TechSilver 5 star review on 16th July 2018

Helpful Report

Hi Scott, so glad to hear the big button keyboard is helping so much! Haha it's all in good fun, we're no strangers to it in the office ourselves. Thanks for the great review and have a lovely day.

TechSilver is rated 4.8 based on 1,200 reviews