TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A few small issues on delivery - dealt with really well. Customer Service is truly wonderful.”

Helpful Report

Hi Patrick, Thanks for leaving this great feedback for us! We're really happy to hear that any hiccups in delivery were resolved right away by our friendly team, as they're working incredibly hard to ensure parcels are sent in a fast and efficient manner (even given the current circumstances in the UK!). Hope you have a great evening :)

“Arrived on time. Great product.”

Helpful Report

Hi Craig, Thanks for the brilliant review. We're happy to hear your order arrived promptly, as we're working hard to ensure fast delivery is maintained on all our items even during the current circumstances around the globe! Have a fantastic day :)

“The little Doro 6620 which I have purchased is an upgrade of my present one which is very old, I have had to send for a new SIM card as the old one didn’t fit, but I’m sure that once I am able to use my new Doro I will be happy with it.”

TechSilver 5 star review on 3rd January 2021

Helpful Report

Hi Jeanette, Thanks for taking the time to leave us such a fantastic review! We're so happy to hear you're enjoying your new phone. Hope you have a great day :)

“I recently purchased the large key keyboard for my father, who has had Parkinson's for 27 years. A game changer! It has sped up his typing, and reduced mistakes, motivating him to stay somewhat computer literate. Thanks TechSilver, and also for a very fast service - the keyboard arrived within 48 hours of ordering, a week before Christmas.”

TechSilver 5 star review on 29th December 2020

Helpful Report

Hi Geoffrey, Thank you for taking the time out of your day to leave us a review. We're so happy to hear that the Big Button Keyboard has allowed your Father to enjoy using a computer and given him freedom when typing. Thank you for choosing TechSilver, we're glad the keyboard arrived in time for Christmas and that you were pleased with our fast service, it really is something we pride ourselves on! We hope you and your Father have a wonderful 2021 :)

“We bought a flipper tv remote control for a relative with vascular dementia who was struggling to use her tv with its original control. Chose to buy from TechSilver after reading previous customer reviews and we were very pleased we did. The item arrived quickly, was very very easy to set up thanks to the comprehensive instructions which were emailed to us on completion of the purchase. It would be fair to say this controller has transformed her viewing experience. She can easily change channels between the dozen or so of her favourites without getting lost in the hundreds of other channels she never watches. So, thanks TechSilver for an excellent product and first class service.”

Helpful Report

Hi Colin, Thank you for leaving such a lovely review! We're so glad that you chose us, we really do like to give our customers the easiest experience possible when purchasing from TechSilver. We're also really glad to hear that your relative is now enjoying their new remote control and can seamlessly change channels to watch all her favourites. Thank you for choosing TechSilver, we hope to see another order from you soon! Have a good New Year :)

“I purchased a Big letter with lamp PC Keyboard for my 94 yr old Mother with Macular Degeneration. It is expensive but ...I feel anything which helps the partially sighted lead a normal life is worth the investment. I installed this today for her (Christmas Eve) as a Christmas present..She is absolutely thrilled that at long last, she can see the keyboard to type. The one I chose is black letters on white keys with a free touch light and it feels sturdy and robust. I left her happily googling and emailing with more freedom than she's had for ages so thank you Tech Silver”

TechSilver 5 star review on 24th December 2020

Helpful Report

Hi, Thank you for leaving such a lovely review! It's really great to hear that your Mother is getting along so well with the large print keyboard, it's so good to hear that she is now able to surf the web freely using her brand new keyboard. We hope she continues to enjoy writing up emails and surfing Google at her leisure. We wish you and your Mother a healthy and happy New Year!

“Great service even though it was the week before Christmas.”

Helpful Report

Hi Marilyn, Thank you for taking the time out of your day to leave us a review. We're so happy to hear that you received your order promptly and in time for Christmas! We hope you had a good festive season and have an amazing year.

“I have been looking for something like this for ages my wife went blind in 2015 all i wanted was a mobile with 3 to 4 buttons on it more so that she is now contactable.she cannot read Braille and you didn't have to get a bankloan to buy”

Helpful Report

Hi Peter, Thank you for taking the time to leave a review. We're really happy to hear that the phone lived up to all expectations and helped you to be able to contact your Wife easier, at an affordable price! If I may, can I ask what could have been done better to get a 5 star review? We're always looking to better our offering! Hope you have a great New Year!

“Great service and the tracker keeps an eye on mum”

Helpful Report

Hi Paul, Thank you for taking the time to leave us such a lovely review. We're so happy to hear that you've had a good experience with our service and the tracker. It's really nice to hear the tracker is giving you peace of mind. We hope you've had a good festive season and that the New Year treats you well!

“86 year old life long computer user delighted with large, clearly defined and well spaced keys.”

Helpful Report

Hi Simon, Thank you for leaving such a kind review. We're so glad to hear you're getting on well with your new keyboard. I hope it's of good service to you whilst browsing the web! Best wishes from all of us at TechSilver, we hope the New Year treats you well!

“It is very easy to use and has been a huge hit with my 90 year old Nanna! She struggles with new technology but has found the GrandPad very simple and being able to help her and use the app from afar is brilliant!”

TechSilver 5 star review on 15th December 2020

Helpful Report

Hi Rachel, Thank you for taking the time to leave a review. It's really good to hear that your Nanna is enjoying the GrandPad and is finding it easy to use, hopefully your Nanna continues to enjoy using the GrandPad and keeps her and the family connected. Hope you had a good festive season and the new year treats you well!

“Great service from everyone at Techsilver.”

Helpful Report

Hi Tim, Thank you for taking the time to leave a review. We're really happy to hear that you've had great service from us, we really pride ourselves on giving our customers the best TechSilver experience possible! We hope you've had a good Christmas and that you have an even better New Year!

“I purchased a Doro mobile phone which is the model designed for easy use by persons with dementia or the non tech savvy. It was delivered on time and I had the option to track my order. I would certainly purchase from this company again. I did find the set up instructions hard to follow as somehow I bypassed the quick start , which once that was found was a breeze. Mum is very happy with her new mobile and knows that she can call me for help by just pressing one button on the phone”

Helpful Report

Hi Maria, Thank you for taking the time to leave a review. We're so happy to hear that the phone arrived as expected and has been easy for your Mum to use, and that she's happy with the phone itself. Thank you for your purchase, and we hope to see another order from you again soon!

“Very nice company to deal with prompt with answers to questions and supply a very good product. Customer service with a smile --very rare these days.”

TechSilver 5 star review on 10th December 2020

Helpful Report

Hi Ron, Thank you for taking the time out of your day to leave us such a lovely review. I'm really glad to hear that you were happy with our customer service and product, we really do try provide answers to any query promptly and with a smile. I hope you've had a good Christmas and that you have an even better New Year!

“Order mid day and my new charger arrived the following morning can’t fault this servicr”

TechSilver 5 star review on 7th December 2020

Helpful Report

Hi William, Thank you for taking the time to leave a review. We're so happy to hear you were impressed with our service and quick delivery time, it's something we pride ourselves on! We hope you had a wonderful Christmas and an even better New Year.

“Excellent service and product (grandpad). The instant online and phone help is invaluable. Not a tech word at all in any explanation! Everyone we have spoken to is so knowledgeable about the grandpad and understanding of the different needs of an elderly person. Purchased for an elderly aunt ( a few days ago) who is now easily in touch with all close family members. Photos are particularly well used. We learn more every day!”

TechSilver 5 star review on 6th December 2020

Helpful Report

Hi Chris, Thank you for taking the time to leave a review about the GrandPad. We're really delighted to hear that your Aunt is now in close contact with family members, espically during these strange times, and giving you access to instantly share photos with your Aunt. We hope that in next to no time your Aunt will be freely using the GrandPad and you'll be able to share even more great memories together digitally. Have a great New Year!

“This keyboard is extremely good for me. I chose the Black print on yellow keys because that jumped out at me from the pictures on the net. I could actually read all the letters/numbers in the picture whilst the same with White on black were nearly all decipherable. It will take a while to get used to the keys being further away from each other, but hope that will happen before my sight fails to the point where I can't see at all.”

Helpful Report

Hi, Thank you for leaving us such a kind review. I'm glad you're enjoying using your brand new keyboard and that it's made the keys easier to see. Hopefully soon you'll be used to the keys and be able to type away freely in no time! Hope you have a great New Year!

“Haven’t used the item as yet, bought as a spare. Website was easy to navigate delivery was excellent. Thank you”

Helpful Report

Hi Denise, Thank you for taking the time to leave a review. I'm thrilled to hear you found our website easy to use and the delivery arrived promptly to you. Thank you for your custom! Hope you have a good Christmas and New Year.

“The product is of good quality. The order process was simple and the delivery efficient. So far all is good.”

Helpful Report

Hi, Thank you for taking the time to leave a review. I'm delighted to hear that the product lived up to your standards and our delivery was in a timely manner. If I may, can I ask what we could have done better to get 5 stars? We're always looking to better ourselves! Have a good new years.

“Very good range of products for varieties of daily problems”

Helpful Report

Hi Christopher, Thank you for leaving a review. I'm delighted to hear you're happy with the range of products available on our website, we hope to see another order from you soon! Hope you have a happy new year.

TechSilver is rated 4.8 based on 1,200 reviews