TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

Write Your review

Tell us how TechSilver made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You never know when you buy something on line but I couldn’t be happier! So many compliments confirm I made the right choice of coat. A problem with the DPD driver returning it but they fixed it immediately and I had it the next day. Love company to work with.”

Helpful Report

“Have always found them very patient and helpful as I am not very tech savvy”

Helpful Report

Hi Nigel, Thank you for taking the time to leave us a review! We're really happy to hear you found the service of our friendly team so helpful, we're more than happy to help those less tech savvy find the right product to suit their needs. Enjoy the rest of your week!

“We spoke today about what I see as a fundamental flaw by GP in sending out unrequested e mails and other contacts to vulnerable users witho. Your service was excellent.”

Helpful Report

“TechSilver was the only UK provider of Doro 8035 phone accessories that I could find online.I'm glad I did! My charger was ordered on a Monday and safely delivered just two days later. In the middle of lockdown. Impressive!”

Helpful Report

Hi Gillean, Thanks for the brilliant review, it's great to hear you received your order so quickly! We've been working incredibly hard to continue providing excellent service and support, even during the current circumstances, so we're over the moon with your feedback :) Have a great day.

“The instructions around the GPS/wifi/LBS settings are not clear and the accuracy of the location is variable. Jacob in customer services was great at helping to sort out the problem.”

Helpful Report

Hi, Thanks for taking the time to leave this review. We're very sorry to hear about the issues you've had, but we're glad to hear that our friendly support team member Jacob helped to resolve the inaccuracy problem quickly for you. Has the issue resurfaced? If so, we're absolutely more than happy to offer additional support. You can call us on 03300 10 14 18, email us at hello@techsilver.co.uk or live chat with us on our website. We'd love a chance to try helping you further so we can ensure you're having a great experience, and also so we can earn a better review from you!

“The Doro phone arrived promptly and will help to keep my husband from getting lost. The only problem is that it is difficult to set up. Once programmed it is going to be very useful. The staff at TechSilver did their best to help us thank you.”

Helpful Report

Hi, Thanks for taking the time to leave us this great review! We're glad to hear that you're enjoying your new phone, but let us know if you need any pointers or advice. Our friendly staff are always happy to help :) Have a great day!

“The wall mounted fall detector is very clever in that it detects what it thinks is a person lying on the floor and gives you the chance to cancel the alarm by standing up or pressing the cancel button before it contacts your support person(s). It is also a handy wall mounted digital clock when it is not handling a fall alert. Techsilver have a great product here and have been helpful in explaining how it works.”

TechSilver 5 star review on 25th February 2021

Helpful Report

Hi, Thanks for taking the time to leave this fantastic review of our new wall-mounted fall detector! We're so glad to hear that it's helping to give you more peace of mind and that you're making the most of its more advanced fall detection features. Let us know if you need any help down the line and we'll be more than happy to advise! Have a great day :)

“really easy to navigate the website, hassle free ordering and payment, super quick delivery, would absolutely recommend”

Helpful Report

Hi Steve, Thank you for taking the time out of your day to leave us a review. Thank you for your feedback regarding our website, it's really good to hear that you were able to find what you were looking for hassle free! Hope you have a great day :)

“Very impressed - top quality phone case, fast delivery and even a follow up email checking all was well with my purchase. Thank you for brilliant customer service.”

Helpful Report

Hi Linda, Thanks for taking the time to leave this great review. We're glad to hear that you're loving your new phone case, and that it arrived so quickly for you. We'll be sure to pass your feedback about our service on to the team, who will be delighted with your kind words! Hope you have a brilliant day :)

“Excellent service : from the super online staff helping on the phone who were quick to answer any questions and simply phone to see if all was ok with the product. The product itself is excellent: extremely well designed - and engineered . Very simple and intuitive for the user- and the app for family and friends to use too. My father has used this on hospital and it has been a real lifeline for him. I'm extremely impressed with both the product and the company itself. Super.”

Helpful Report

Hi, Thanks for this excellent and detailed review! We really appreciate your kind words and feedback about our service, and we're so happy to hear that your device helped your father to stay connected with family and friends whilst he was in hospital. Hope you have a great day :)

“The Flipper is a fantastic product. My mum was really struggling with 2 remotes and the Flipper has made it so easy. Simple to set up, great support. Worth every penny and so good I immediately bought another for a second time TV/box. Technology as it should be, many thanks.”

Helpful Report

Hi John, Thanks for taking the time to leave us this fantastic review! We're so glad to hear your mum is enjoying her new simple remote, and that it's making life a little bit easier for her. Hope you have a lovely day :)

“TechSilver - very good. They responded very rapidly to a question I had about a product. However, the reason I needed to contact them was because I had bought a High Visibility keyboard which was described as suitable for iPad and PC. Unfortunately, the keyboard layout makes it unsuitable for use with an iPad unless two of the keys (shift-2 and shift-') are relabelled. Even more annoyingly this thing cost over £60 - the exact same item with normal keys is available from many sources for under £20. They offered a refund, but I will first check with the intended user to see if they can cope with the discrepancy between the key labels and symbols displayed.”

TechSilver 5 star review on 21st February 2021

Helpful Report

Hi Roy, Thanks for the fantastic review and feedback. We really appreciate your comments, as we're always looking to improve. We're glad to hear you had a great experience with our team, who will be delighted with your kind words. If you need any assistance in the future, you're free to email us at hello@techsilver.co.uk, live chat with us on our website or call us on 03300 10 14 18. Have a great day!

“Great Product and Service, would highly recommend, 5 Stars”

Helpful Report

Hi Jillian, Thanks for your fantastic review! We're really glad to hear that you're enjoying your new device, and that our team provided you with excellent service. They'll be incredibly happy with your feedback :) Have a lovely weekend!

“I’ve only had the GrandPad for a day and have given it to my 91year old dad to use. It’s very straight forward and I hope he will enjoy its many easy functions. Time will tell .”

TechSilver 5 star review on 18th February 2021

Helpful Report

Hi Carolyn, Thank you for taking the time to leave a review about the GrandPad. We're so happy to hear you're impressed with the GrandPad, fingers crossed your Dad will be just as impressed! Please keep us updated :) Enjoy the rest of your week!

“Excellent service”

Helpful Report

Hi Gillian, Thanks for leaving us this fantastic review! We're happy to hear you had excellent service from our friendly team, and we're sure they'll be over the moon with your feedback. Hope you have a lovely evening :)

“Jacob particularly very helpful. Item delivered super quickly , not sure how it's performing yet .”

Helpful Report

Hi Steve, Thank you for taking the time to leave such a lovely review. We will be sure to pass the feedback onto Jacob, it's really good to hear he helped find the correct product for your needs! We hope you have a good day :)

“Ordered for my 87 year old Mum and just as described. Delivered next day all set up with an easy to follow user guide. Very happy with product & delivery.”

Helpful Report

Hi, Thanks for leaving this fantastic review! We're so happy to hear that your mum is enjoying her new device, and that you've had a great experience with us. We always work incredibly hard to provide the very best service on the market, so hearing your kind words certainly shows the work is paying off! Hope you have a lovely day :)

“Very good. Arrived quickly. Does exactly what it says.”

Helpful Report

Hi Tony, Thank you for taking the time to leave a review. We're really glad to hear your order arrived promptly and that it's exactly how you imagined. We hope you have a great week!

“Very pleased with the fast efficient service. Very helpful on the phone when I called. I am pleased with the clock and am just waiting for it to be set up to enjoy using it. Thank you for your help.”

Helpful Report

Hi Margaret, Thanks for taking the time to leave us this fantastic review! We're really happy to hear you enjoyed purchasing your new clock with us, and we certainly think you'll love it when it's all set up. Hope you have a wonderful day :)

“Fast and efficient service. Responded to an email question rapidly.”

Helpful Report

Hi Lynda, Thanks for the brilliant review :) We're glad to hear you had a great experience with us, and that our team provided you with fantastic service. That's certainly what they do best! Hope you have a lovely day.

TechSilver is rated 4.8 based on 1,200 reviews