TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product have now got piece of mind she's safe and not getting lost anymore thank you 😊”

Helpful Report

Hi Debra, Thank you for taking the time to leave this very kind review. We're really glad to hear the tracker purchased is giving you that extra peace of mind of your loved ones safety. Hope you have a lovely day, stay safe :)

“A very good product”

Helpful Report

Hi Martin, Thank you for leaving us this kind review. It's really great to hear that you're happy with the product purchased, we really hope it serves you well! Have a great rest of the week :)

“First time used TechSilver and was impressed with the whole process from ordering to receiving item.”

Helpful Report

Hi Sandra, Thank you for taking the time out of your day to leave us this review, it's really appreciated. We're really happy to hear you had a great first experience with us at TechSilver, we pride ourselves on making everything easy, allowing you to find the right product for your need! Have a great day :)

“I purchased the Yepzon Freedom and although i found it very good unfortunately for my situation the battery life is not long enough and I had to return it. I bought the product to track my father who has dementia and due to covid I would be unable to charge it myself everyday and he would be unable to. I feel that this would be great to perhaps track a child or a car”

Helpful Report

Hi Erica, Thanks for the great review. We're really glad you had a great experience with us, but we're very sorry to hear that the device didn't have the battery life you needed for your situation. We'd love a chance to earn a 5 star review from you, so if you wish to get in contact with us then our team would be more than happy to advise on devices which could suit your needs more appropriately. You can give us a call on 03300 10 14 18, email us at hello@techsilver.co.uk, or send us a live chat message on our website. We're always keen to help in these situations, so feel free to reach out if you need some assistance! :)

“TechSilver have been one of the best online providers l have dealt with. The article I purchased arrived ahead of time and perfect. 10 out of 10.”

Helpful Report

Hi Martin, Thanks for taking the time to leave us this fantastic review! We're so happy to hear that you had a great experience with us, and that your order arrived promptly. Our team has been working incredibly hard to maintain their excellent standards of service throughout this difficult year, so we're sure they'll be delighted with your kind words :) Have a great day.

“Extremely pleased with the large print Keyboard - good product and very fast delivery also extremely helpful on phone very pleased will return if anything else is required. Many thanks”

TechSilver 5 star review on 22nd March 2021

Helpful Report

Hi John, Thanks for taking the time to leave us such a fantastic review! We're so happy to hear that you love your new keyboard, and that you had a great experience speaking to our team over the phone. We pride ourselves on our service and quality, so this review was lovely to read. Hope you have a brilliant day :)

“VERY HELPFUL, EXCELLENT SERVICE.”

Helpful Report

Hi Brian, Thank you for taking the time to leave us a really kind review. We're really happy to hear that you found our friendly team to be of great help, and that they gave you excellent service, it really is something we like to pride ourselves on! Have a great day :)

“Excellent service fast delivery”

Helpful Report

Hi Jennifer, Thank you for taking the time to leave a review! We're really happy to hear that you were impressed with our service and the delivery time was swift, it really is something we pride ourselves on! Have a great week :)

“I had a few teething problems when I started to use the tracker and needed to phone up a few times to get things put right. Thank goodness this telephone contact is available. Aaron eventually managed to sort things out for me for which I am very grateful. I think a better explanation of the LBS and WIFI Filter buttons in the video would be helpful as, as far as I can understand, it was these buttons that were causing my problems.”

Helpful Report

Hi, Thanks for leaving us this great review! We're really glad to hear you had a brilliant experience with us, and that Aaron was so helpful in resolving your issues. At the same time, we're sorry to hear that the information in the video wasn't currently sufficient enough in explaining the LBS/WiFi filters, and we really appreciate your feedback. As a result, we've gone back through the video, and we're currently in the process of re-shooting this section to ensure that the information is more concise and up to date! We take feedback like this very seriously at TechSilver, and we hope this resolutions helps to give you a better impression of the service we offer. If we may, if you're happy with this resolution then perhaps you could consider increasing your review to 5 stars? Our reviews are incredibly important in spreading the word about our work in keeping people's loved ones safe, so we'd love to see another 5 star review on the list of course! Hope you have a lovely day, and if you need any help down the line, don't hesitate to get in touch :)

“Good website and good service first time used”

Helpful Report

Hi Barbara, Thanks for taking the time to leave us such a brilliant review! We're glad you had a great experience with us, and that you found our website easy to navigate. Hope you have a lovely day :)

“Early says but gave to mum yesterday so hoping she starts to use. I love grandpad and have set up family on it to keep in contact with mum who us nearly 90. Size of icons great. Only thing i would say is wish you could put order of icons in different order so most used were together on first page so didnt need to scroll. Also would be goid to be abke to make writing bigger or cgange colours for those who are partially sighted”

TechSilver 4 star review on 17th March 2021

Helpful Report

Hi Barbara, Thanks for taking the time to leave us such a great review! We're glad to hear your mum is loving her new GrandPad, and we hope it's making it easier to stay in touch with her. We really appreciate your constructive feedback, and we'll be sure to consider these ideas down the line for sure! Have a lovely day :)

“A very reasonably priced and excellent product - beautifully designed and engineered. It makes even substantial branches a pleasure to lop. I do not usually do not usually reviews but the TechSsilver company deserves every success and I wish them well.”

Helpful Report

“Fantastic products for the elderly that may need some help. Customer service is exceptional can’t do enough to help you .”

Helpful Report

Hi John, Thank you for taking the time out of your day to leave us this review, it really helps. Thank you for your feedback regarding our products, and that you enjoyed the customer service experience, it's something we highly pride ourselves on! Hope you have a fantastic rest of the week :)

“Great keyboard for the visually impaired . Fast efficient delivery. Thank you.”

Helpful Report

Hi John, Thank you for taking the time to leave us this review, we really appreciate it. It's really good to hear that the keyboard is as expected, and that the delivery time was quick and efficient! Hope you have a great week :)

“Very good. Fit for purpose. Easy to set up. Fast delivery.”

Helpful Report

Hi Julia, Thanks for the great review! We're really happy to hear that you're enjoying your device, and that it arrived promptly for you. We've been working very hard to ensure our orders are sent quickly and easily, despite the current circumstances surrounding COVID-19! Hope you have a lovely day :)

“I needed a keyboard with large lettered keys as my eyesight is getting worse. . Excellent easily negotiated website, very well packed item delivered the next day The keyboard, very reasonably priced and with good clear instructions, was very easily paired (Bluetooth) with my iMac and is making life much easier. Very impressive all round.”

TechSilver 5 star review on 11th March 2021

Helpful Report

Hi Trevor, Thank you for taking the time to leave us this amazing review. It's really great to hear that you're enjoying using your new Bluetooth wireless keyboard, we're really glad the keyboard is of so much help to you and making life that little bit easier! Have a great day :)

“We have spent a few days setting up the Grandpad for my parents. We absolutely love it - I can't begin to tell you how excited I am to give it to them. An amazing product and the help I have received from the support teams has been excellent. I can't recommend it enough.”

TechSilver 5 star review on 10th March 2021

Helpful Report

Hi Vanessa, Thank you for taking the time to leave this very kind review regarding the GrandPad. We're really happy to hear that you're excited to give the GrandPad to your parents, I'm sure they will love it once they get hold of it! Keep us updated and let us know how your parents get on with the GrandPad, we always love to hear how loved ones get on with the GrandPad. We hope you have a great day :)

“Very easy website to navigate and a good range of products to choose from.”

Helpful Report

Hi Jacqueline, Thanks for taking the time to leave us such a great review! We're glad to hear you enjoyed using the website, and that you found it easy to find the perfect device :) We've worked hard to ensure that our service is simple and friendly, so it's great to know that our work is paying off! Have a lovely day.

“Excellent product, very good price, well packaged and speedily dispatched!”

Helpful Report

Hi John, Thanks for taking the time to leave us such a great review! We're glad to hear you had a brilliant experience with us, and we're sure the team will be delighted with your feedback. They've been working incredibly hard to keep orders fast & efficient during the current circumstances, so it's wonderful to hear that their hard work is paying off. Hope you have a fantastic day :)

“I am partially sighted and this keyboard is brilliant for me, it actually works better than the keyboard that came with the computer, the keyboard that came with the computer was affecting the printer, this keyboard has no affect on the printer and works ideally with the computer”

TechSilver 5 star review on 7th March 2021

Helpful Report

Hi Thomas, Thank you for taking the time to leave this glowing review. We're really happy to hear that your new keyboard is working out so well for you, great to hear it's also helping you with the printing! Hope you have an excellent week :)

TechSilver is rated 4.8 based on 1,200 reviews