TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

Write Your review

Tell us how TechSilver made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, very well and robustly packaged. Very impressed!”

Helpful Report

Hello, Thank you for the great review. So glad to hear you had a great experience with us here at TechSilver! Have a lovely new year :)

“Good solid product with easy to understand, comprehensive instructions at a reasonable price”

Helpful Report

Hello, Glad to here that you had a great experience with us. We make in depth product guides to make it as easy as possible for you to get setup with no hassle. Have a lovely day.

“Supplied exactly what was advertised, within the 1-2 day delivery period requested - which considering it was nearly Christmas, was somewhat unexpected. No hesitation in using them again as the occasion demands.”

Helpful Report

Hi Peter, Thank you for the great review! So glad to hear that you've had great experience with us here at TechSilver. We always aim to give the best service possible. Have a lovely day.

“Pleased with speed of delivery, and product as described”

Helpful Report

Hello, Great to hear you enjoyed our service here at TechSilver :) Have a lovely day.

“Satisfied with my TechSilver Keyboard and mouse which was a gift for my partner. This company has great customer service and is reliable and professional.”

Helpful Report

Hi Catherine, We send out many keyboards in the same padded bags and have had no issues before. As this is normally enough, we don't over-pack our parcels as we try to be environmentally friendly. Apologies that your parcel was damaged, the tearing of the packaging would be due to Royal Mail during transit, especially during this busy period. We will send you an email privately to help compensate the inconvenienced caused. Have a Lovely Christmas

“Miles from Tech Silver did a splendid job and with all his motivation was able to get my delivery the next day”

Helpful Report

Hi Paresh, Thank you for the positive review! Great to hear you had a great experience with Miles and TechSilver. Have a lovely day.

“Fast and friendly service. Hassle free. Thank you”

Helpful Report

Hi Sara, Thanks for the positive review! Customer service is our number one priority so we're glad to hear that you had a great experience with us :) Have a lovely evening.

“We are very pleased with the service we received from Techsilver. The order process was straightforward and the item arrived within the time stated.”

Helpful Report

Hello, Thank you for the great review, great to here that you had a great experience with us :) Have a lovely evening.

“Very efficient service, and very nice and friendly gentleman, who helped us with our product.”

Helpful Report

Hi Phillip, Thank you for the positive review and kind words. Great to hear you had a great experience with us here at TechSilver. Have a lovely evening.

“Miles, Aaron & Techsilver staff From the Hive in Nottingham to Camp IV in Deadwood, 4,916 miles the New ALBA Mac Pro has found a most welcome home at Mrs. B's computer station. We both are so very very happy with the decision to wait for this wonderful addition to our family. The entire staff at TechSilver went far and beyond including calling us and giving us support and help. Our Holiday Best to every one in the 'Hive' In case the photo's did not upload http://members.pioneer.net/%7Escooter/Ann'sStation.jpg http://members.pioneer.net/%7Escooter/Ann'sALBAMacPro.jpg The Benscoter's Deadwood, Oregon”

TechSilver 5 star review on 15th December 2018

Helpful Report

Hi Leslie, We're so glad to hear that you're loving your new keyboard. It's a fantastic keyboard to help make typing easier :) Thank you so much for the kind words and photos, it means to much to us here at TechSilver Have a lovely day!

“Very Quick delivery of the correct item. Good choice of items for sale. We were very pleased with the Doro Phone Case when it arrived.”

Helpful Report

Hi Raymond, Thank you for the positive review! Great to hear you had a great experience with us as we pride ourselves on our customer service. Have a lovely weekend.

“I bought this item for my father. It is a good product, easy to use for the elderly, the quality of the output of songs is very good. I have recorded many songs on the device, the only comment I would make is that, unfortunately, when the lid has been closed, the list of songs always goes back to the beginning, so that you have to listen to all the songs again instead of just opening up the lid and carrying on listening from the last song. If this could be addressed it would improve the product.”

Helpful Report

Hello, Thank you for the positive review. This is indeed a feature of the music box, the music should resume each time. Please contact us by email at hello@techsilver.co.uk for support on how to resolve this issue.

“AA advice to have an in-car phone charger in case marooned during winter motoring. Tech Silver website easy to navigate and made good value purchase, delivered in 2 days. Service rated highly thanks.”

Helpful Report

Hi David, Great to hear that you're loving your new car charger! Also glad to hear that you enjoyed your experience with us :) Thanks for the great review and have a lovely day.

“Promt and efficient service. Miles phoned to sort out confusion of where replacement charger was to be sent. It arrived safely and is being put to good use! Thank you!”

Helpful Report

Hi Marilyn, Thank you for the great review, we're glad to hear you've had an excellent experience with us! We're happy to help anytime. Have a wonderful day.

“Excellent service, quality item highly recommend”

Helpful Report

Hi Ian, Thanks for the great review! We're glad to hear you've had an excellent experience with us. Have a lovely day.

“We purchased the advanced GPS watch for my Mum who has been diagnosed with a complex and scary condition. Overnight she suddenly became very unwell and will now wander off. We had a tracker watch for her however the battery was shocking and to be quite honest could not keep up with the tech. I also found it complicated. Mum does not have dementia but this was the market it was aimed at. I decided to try a new watch and landed on the TechSilver website. I was initially quite nervous about the purchase as I had not had dealings with the company before and so I made some enquiries with them. Aaron got back to me really quickly answering all of my questions fully. I left it a few weeks and I was not then hammered with cold calls and emails to push for a sale which was really nice. I felt reassured enough to make the purchase after my contact with Aaron and watching the online video hosted by Miles. I was kept up to date regarding delivery and I found the videos I was sent far more welcoming than a list of complicated instructions to set the watch up. TechSilver even sort some of the settings for you when they dispatch the watch. We have had some minor issues with the watch and as such I contacted Aaron again and again I have had an outstanding response. It turned out to be user error and there is nothing wrong with the watch at all! I have asked lots of technical questions over the last couple of days which I'm sure must be frustrating at times however I have never had anything but a positive, informative and supportive response which is fabulous as we have found ourselves dealing with unexpected and heart-breaking stress and this has made getting this element of the issue sorted a total pleasure. I am really pleased with the product and can quite honestly say I am sleeping much better at night knowing this tech is in place. I will certainly 100% recommend Tech Silver and the watch. Thank you TechSilver”

Helpful Report

Hi Kerry, Thank you so much for the kind words, it means so much to us and genuinely has put a smile on our faces! The Dementia Tracking GPS Watch is a wonderful gadget that can help with situations like you and your mum’s. It gives peace of mind and as you’ve said, helps you rest better at night. At TechSilver, our number one priority is customer service as we want you to get the best experience possible and have the knowledge of knowing that we’re here to help and answer and questions that you may have. This is why we create in depth and easy to follow guides We’re always happy to help you so don’t hesitate to get back in contact with us. Have a lovely weekend and enjoy the holidays

“Its well made stylus metal not plastic rubbish should have bough two but will buy another soonish.nice fine tip that does not hit the other keys like the plastic rubbish one do.”

Helpful Report

Hello, Great to hear that you are enjoying the new stylus for your phone, it is an excellent product! Have a lovely day

“Found Techsilver very easy to understand and my father is enjoying using it ! Thank you!”

Helpful Report

Hi Sandy, Thank you for the great review! So glad to hear your father is happy with the purchase. Have a lovely day.

“Goods arrived promptly and were as advertised”

Helpful Report

Hello, Thank you for the great review! We're happy to hear you had an excellent experience with us :) Have a lovely day.

“Hello Miles, Here I wasover several years looking for a keyboard to suit the visually impaired and you come along. I HAVE BOUGHT SEVERAL WITH ALL THE COMMENTS HOW IT WOULD BE THE ONE FOR THE VIUALLY IMPAIRED, BOT NO. yOURS, yes. WITH JUST A LITTLEJUST A LITTLE DIMMED LIGHTING IT'S THE ONE!!!Thank you Miles Excuse the dodgy typing”

Helpful Report

Hi David, Great to hear the keyboard suits your needs and has made typing easier for you :) Have a lovely day.

TechSilver is rated 4.8 based on 1,200 reviews