TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communication and very helpful staff”

Helpful Report

Hi Tina, Thank you for leaving such a kind review. We pride ourselves on good customer service here at TechSilver, so we're delighted to hear that you've had such a good experience with our team of friendly experts! Have a good week!

“Delivery was prompt, just took a day from purchase to delivery. Brought a GPS tracker for my dad who like to go for daily walks so we know where is. He has memory issue. The description and the you tube video for the product was good enough for us to buy this and it does what it was says 'on the packet'. Customer service was exemplary with all my questions answered. If a bit more information about the app used and data purchase was on the website, I probably would not have need to contact them with all my questions. It is a great device. Very happy!”

Helpful Report

Hi, Thank you for taking the time to leave such a lovely review. We're glad that the GPS tracker has given you a free state of mind, and thank you for the nice words given about our customer service! We shall pass the feedback on about the information being added to our product pages, however we're always happy to answer questions anyone has about our products. Stay safe.

“This is a excellent product for people with poor or very little sight, easy to program and use, has now got my mum back to watching her tv with pre programmed channels and with simple to use remote control.”

TechSilver 5 star review on 31st October 2020

Helpful Report

Hi, Thank you for taking the time to leave a review. I'm glad to hear your Simple Remote control has brought your Mum back to watching TV, and that the setup and usage of the device was so easy for you! Happy watching!

“Very fast delivery and pleased with the service. My father has Parkinson’s and is delighted with the larger keyboard, he’s just looking to find out where the shortcuts are to things like graves as he does a lot of correspondence in French, and there is no number pad on this keyboard.”

Helpful Report

Hi, Thank you for your kind review. I'm happy to hear your father is getting on well with his new Big Button Keyboard. Hopefully soon he will be able to freely type in French using his new keyboard! Stay safe and have a good week!

“Excellt service and a very excellen product. I am well pleased and have been reccomend you to others via my Amateur Rdio Contacts. Question, Do you do calculator for the sight impared?”

Helpful Report

Hi Edward, Thank you for your kind words and review. I'm very happy to hear you're pleased with our service and product, and thank you for recommending us to others! We don't do calculators for the visually impaired I'm afraid, but I shall pass this onto our team and see if this is something we should be doing. Stay safe and have a good week!

“We find the clock very useful as my husband gets confused what time of day it is as he has dementia. Now he doesn't need to ask me all the time .. Thank you”

TechSilver 5 star review on 19th October 2020

Helpful Report

Hi, Thank your for leaving a lovely review! We're happy to hear that the clock has been so useful to you and your husband. Thank you for your purchase and kind words. Have a good week!

“Absolutely stunned at how good this little machine performs. Bought for an 89 year old self-confessed technophobe, who has never used a computer/tablet/smartphone and is definitely not a "button pusher". After just 24 hours he is now video calling all his family, checking the local weather, and absolutely loving every second of using his new "toy". This is a Godsend in these difficult times and will transform his life during the Covid restrictions. Fabulous!”

Helpful Report

Hi Alastair, Thank you for leaving such a lovely review! I'm happy to hear the GrandPad has helped turn your loved one around to using technology! In these strange times it's nice to hear that such a small device can bring such joy to an older generation of loved ones and bring everyone closer together in these trying times. Stay safe!

“The TechSilver team were great. They were very helpful and super-efficient in answering all my questions and responded to my e.mails straightaway. We bought a GPS sole tracker for my father and we found it to be extremely beneficial. Thank you, TechSilver, for all your help and hard work. I highly recommend your company.”

TechSilver 5 star review on 14th October 2020

Helpful Report

Hello and thank you for taking the tine to leave us a review. We are pleased that have been happy with our service in supplying you the GPS Tracking Insoles. All the best from TechSilver.

“Really easy to contact to ask for some advice, then great delivery service.”

Helpful Report

Hi, Thanks for leaving a review. I'm happy to hear your ease in getting through to our support team, and that you were pleased with our delivery service. Don't be afraid to get back in touch in future with any support you may need!

“The bright colour is fine, and the large numbers. Bought because my husband has very poor sight, and for that it's fine, however, the keyboard is quite light weight and the 'legs' tend to collapse. I'm not worried about it because I have been trying to get him to use the computer for the past 40 years, so i am not holding my breath that he will apply himself this time either. Must say the service and delivery times were outstanding.”

Helpful Report

Hi Margaret, Thank you for leaving us a review regarding you keyboard purchase. It's nice to hear that the keyboard arrived promptly and in good time. Hopefully the keyboard aids you in your attempt at getting your husband to use a computer! Have a good day!

“Really pleased with the Yepzon,I’ve been looking for something for ages,and some gadgets are expensive monthly payments,this one is very reasonable,easy to set up And is accurate positioning(essential for dementia sufferers).”

Helpful Report

Hi Valerie, Thank you for your kind review. I'm glad this tracker has put your mind at ease and you no longer need to go on an endless search for affordable and reliable tracking devices. Enjoy the alright weather!

“Bought a Music Player for dear Mum & she loves it, so simple to use, great design and clear sounds, with a large recording storage capacity. The TechSilver offer is excellent in all respects: quality of product and design, and completed with the very best service, with a genuine willingness to assist with practical help and advice, before, during and long after purchase - thank you Jacob & Aaron - priceless! Well done all!”

Helpful Report

Hi Julia, Thank you for leaving such a heartwarming review! I'm happy to hear your Mum loves the Music Player and that our team of tech experts, mostly Aaron and Jacob, have made ordering the Music Player for your Mum so fuflling. Have a good week!

“The best customer service I found on the internet in a longtime also great advice .”

Helpful Report

Hi, Thank you for leaving such a glowing review! I'm glad our customer service team were able to help out, lovely to hear that you're so pleased. Feel free to get in contact with any queries you may have. Stay safe and enjoy the rest of your week.

“Excellent post purchase support by both email and phone calls, to help with setting the remote up.........but it is not as easy as I had expected!”

Helpful Report

Hi Clare, Thank you for the nice review. I'm glad our support team could help you with the setup of your remote, and I hope it is coming in handy! If you need any assistance we're more than happy to help! Stay safe and have a good week.

“Very clear website for making selections. Found exactly what I wanted. Good communication and prompt delivery. Item was well packaged.”

Helpful Report

Hi Hilary, Thank you for taking the time to leave a review. I'm glad you found our website and services to be of a high standard and that you found what you was looking for so easily. Stay safe and enjoy the good-ish weather!

“So far so good. Tired other gps trackers but they weren’t accurate. This one is spot on.”

Helpful Report

“Excellent fast delivery”

Helpful Report

Hi Amanda, Thank you for taking the time to leave us a review, we’re glad you were happy with our fast service. Stay safe and have a great week!

“I was very unsure about whether Mum, 89, and Dad, 91, would cope with a Grandpad. Miles’ comprehensive online video reassured me and they love seeing family photos and chatting to family members by video call. Delivery was extremely prompt. One week in and no ‘issues’ at all!”

TechSilver 5 star review on 22nd September 2020

Helpful Report

Hello Sarah, Happy to hear that is going well with the GrandPad, it’s nice to know your parents are enjoying spending time with the family digitally! Stay safe and have a lovely week!

“OMG, this new large keyboard is FANTASTIC!!! For the first time I've seen my 91 year old husband who suffers Macular Degeneration, typing really fast with 2 fingers, 'coz he can now see the keys!! It also has all the bells and whistles that make it a joy to use. The amazing thing is it took only 10 days to get to us in Australia!! Thank you for all your assistance. Many of our friends want one of these keyboards now! And we'll definitely recommend they buy only the best quality, TechSilver! Thank you.”

Helpful Report

Hello Pamela and thank you for leaving us a review. We are delighted that the new keyboard has gone down so well with your husband. We at TechSilver appreciate your support.

“Great service and customer support. I was purchasing a tracker for my father who has dementia, this was to replace an old one which is no longer supported by an app or website. I think this tracker will be ok but not quite as good as the one we have been using but hopefully as we get used to it we’ll be ok. Good to know we have the support of TechSilver if we have any problems.”

Helpful Report

Hello Lorna, Thank you for taking the time to leave us a review. The GPS Pendant/key-ring device you have chosen is well regarded by others so I feel sure it will meet your needs. With best wishes from TechSilver.

TechSilver is rated 4.8 based on 1,200 reviews