TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Sirs, Ref.1429 We have just receipt ordered equipment but it is scratched at front and it seems an used one;we would be grateful if you can send a new one and we return this;we bought a new equipment and not an used one, Best Regards Jose Barbosa Hi, On the meanwhile we returned the first device and it was changed for another one;that's all ok Jose Barbosa”

Helpful Report

Hi Jose / Isabel, We only ever send out brand new products, so any damage must have either ben caused in transit or a manufacturing defect. We'll be sending you a brand new one. Please contact us as soon as convenient in future and we will sort out any issues immediately. Many thanks, Miles at TechSilver

“Miles was extremely helpful both via the online chat and over the telephone when I had numerous questions. The service was first class and I had my order the next day as promised. The instructions to set up the watch were clear and easy to follow. I would recommend Miles and the company to anyone. Thanks”

Helpful Report

“Excellent, courteous service and very understanding when I caused chaos with my payment method. First class, thoroughly recommended.”

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Thanks so much David :) These things happen and it wasn't your fault! Either way, have a lovely weekend.

“Ordered one day delivered the next, with out paying extra. Received in excellent condition.”

Helpful Report

“Miles was extremely helpfull and I would recommend him to anyone, I have already introduced my brother who also purchased a Doro phone”

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“Miles in the chat room was friendly and helpful and definitely NOT patronising.”

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Thank you so much Jean :) We've sent you a free lanyard in the post too!

“Delivery next day and not being very tech savvy with a call to Miles the tracker was soon set up”

Helpful Report

We work hard to make sure things arrive quickly and our experts know our products inside out to give the best support. Thanks very much for your kind feedback Pat :)

“I emailed a question about the product and got a great answer straight away”

Helpful Report

Thanks so much for your positive feedback, we're really glad our quick support was of help!

“Good communication - I was told the phone case was initially out of stock but then advised when it had been sent out for delivery.”

Helpful Report

We're really glad that even though our supplier let us down on stock, we were still able to offer you a positive experience with good communication. Thanks very much and let us know if we can be of further help!

“excellent , easy to fit”

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“Fantastic, helpful, approachable, and welcoming customer service twinned with a high-quality product that performs exactly in line with the description provided. Professional product by professional people willing to go the extra mile. A real peace of mind at difficult times and worth every penny.”

Helpful Report

We're genuinely delighted you had such a fantastic customer experience, and we're proud to offer that to every single person we work with. Have a lovely week and thank you!

“Very quick service. Both items received in less than a day.”

Helpful Report

We really appreciate your feedback Charles. We always send things out the same day if they're in stock and work hard to get them there speedily! Enjoy the rest of your week :)

“My Yepzon One had been out of use for some time during which I had changed my phone. I had problems pairing them but within less than an hour of emailing Miles it was all sorted. Can't thank him enough.”

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“Visual aspects of keyboard exactly what I was seeking”

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Thanks for taking the time to leave us a review Gordon. What could we have done better to get 5* from you?

“My Husband ordered me a Doro wallet and stylus for Christmas, unfortunately although he thought the photo looked the same a my phone it was the right style number. I rang Miles who was very helpful, in fact it was like chatting to a friend and sorted the situation out perfectly. Thanks Miles”

Helpful Report

“I was very happy with the product and service received. The delivery was quick too. 100% recommendation for this company.”

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“Quick delivery , a quality product at a very fair price. Very satisfied customer. many thanks.”

Helpful Report

Many thanks for leaving us feedback. We work hard to get orders to customers as quickly as possible. Happy new year :)

“Brilliant delivery”

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“Customer service second to none, superb!”

Helpful Report

“The SplinkTech Wired Keyboard with Yellow Keys was a problem getting it to work on my HP Desktop PC, but eventually got it to work Fine, but not sure what the problem was. My sight is failing very slowly, after three operations on my eyes, I still need a keyboard that is easy to see, I found it very difficult to see my old Keyboard, for one thing the Digits on the keys were wearing away somewhat, it had black yellow keys also, but eventually refused to work, so hence the purchase of the SplinKech Keyboard from TechSilver, Thank you for a very good product.”

Helpful Report

We really appreciate you taking the effort to leave us feedback Robert. The keyboard you bought should have worked simply by plugging it in to your computer's USB port, so please let us know what you needed to do so that it worked? We hope you and your family home a lovely Christmas :)

TechSilver is rated 4.8 based on 1,200 reviews