TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is working very well. Signs are that is going to be an asset for supporting a family member with the onset of Alzheimer's type dementia.”

Helpful Report

Hi Thank you very much for the 5* review! We're very glad to hear that the item you bought is useful for your family member in this situation. Have a great day!

“fast delivery and good quality items”

Helpful Report

Hi Tom Thank you very much for leaving us a 5* review. We're very happy to hear that your order arrived quickly and that you've found them to be of high quality. We try to provide the best items we can find to help those who need it. Have an excellent day. :)

“Very good device. Sometimes the signal is not good, but that could just be the area. Battery life is not great.”

Helpful Report

Hi Thank you very much for leaving TechSilver a 5* review. We're very happy that you think that the device is good, we think so too! We're sorry to hear of poor signal in the area and the battery life has been short. If this persists, please let us know and we'll try our best to help out. Enjoy the rest of your week!

“Product arrived as promised. The keyboard has English layout but seems to insist it’s American and the @ symbol is where I have to use shirt abs 2 …haven’t found all the symbols yet. TechSilver support have been really helpful with the issue which seems to be because I’m using it with an iPad. Unfortunately the problem cannot be solved at the moment! But they are still working in it The keyboard itself is great connected easily abs the keys are very clear”

Helpful Report

“Item arrived very quickly. The next day.i havnt been able to set it up yet as it is a present for someone and I'm not too sure I will be able to do that myself”

Helpful Report

Hi Wendy, Thank you very much for the 5* review. We're very glad your order arrived with you so quickly. Just to let you know, we offer all of our customers complete tech support so if you need any assistance when setting it up we'll be more than happy to help! Have a great day!

“My husband has Alzheimer’s I bought a key ring tracker to keep my husband safe so I could tabs on him ifI had to leave him home alone. He did disappear once or twice found him where the tracker said I thought to myself he couldn’t have walked that quickly put sure enough that’s where he was. Only problem I have is the battery it has to be charged maybe every second day for peace off mind I did have a problem at first I phoned the tech team I could have not got a better service first class”

Helpful Report

Hi Isobel, Thank you for the 5* review, your feedback is very important to us! I'm sorry to hear that your husband went missing, but very glad to hear that the tracker we provided helped in locating him. We appreciate the kind words about our service as we strive to give excellent service and to help with any issues you may have! You mentioned the battery life on the Keyring Tracker, we are always working on improvements to the products we provide and are planning on bringing a new device out in the coming weeks with all the features of the keyring tracker but with a longer battery life and waterproof, which may be helpful for your situation. Have a great day!

“Excellent, rapid service preceded by a conversation with a real human being! Highly recommended.”

Helpful Report

Hi Elaine, Thanks for your 5* review of our service. It's great to hear your feedback as we aim to give excellent service and support with real tech experts. Your kind words will be passed onto the team! Have a great day!

“Excellent product but might have better with a brief explanation of the keys.”

Helpful Report

Hi David Thank you for leaving a 4* review of our product. It's great news that you're happy with the product and we hope that continues. Thank you for your feedback and we'll make sure this gets passed on as we're always looking to improve our offering to get that 5* from you! We hope you've enjoyed the bank holiday.

“We have been using one of their trackers for a couple of years. It has proved invaluable in keeping tabs on a relative with dementia. I don't know how people cope without them! The technical support has been great when we did have a problem - the phone was actually answered by a person!!! Would recommend highly to anyone who has a relative with dementia who still goes out walking.”

Helpful Report

Good Afternoon Thank you very much for leaving such a lovely review of our service! We really appreciate your kind words regarding our service and are happy to hear that someone has always been available to help when you've needed it. It's great that the tracker has been helpful during a difficult time. Enjoy your weekend!

“Excellent product and customer service . Always someone at hand to offer support and clarify any doubts . Can’t recommend enough !”

Helpful Report

Hi Luiza We're very grateful for you taking your time to leave us such a lovely review. It's brilliant to hear that our customer service team have always been available when needed to help out and that this has helped you with getting the best out of the product that you purchased. If we can ever offer any support, please don't hesitate to get in touch. All the best!

“Excellent service and communication. Very helpful in every query. Definitely recommend”

Helpful Report

Hi Christine Thank you very much for your 5* review, we appreciate the kind words! We take a lot of pride in our customer service and look to go above and beyond to help out with any questions you may have so it's fantastic to hear that you've had a good experience! I'll pass your praise on to the relevant team. Have a great day!

“I ordered this for an 'off the wall' use. I want to scare foxes from the garden and recorded 20 seconds of ferocious lion roaring ...... very scary ......I sealed it in a clear plastic bag and that kept it fully waterproof through a week of driving rain BUT sadly the foxes didn’t give off enough heat to activate it. I have nightcam footage of foxes walking right up to it and sniffing it but no response from the device. If I walk within 20 feet of it I get the full roaring lion so it works 100% for it's designed use. A nice piece of kit but not for scaring foxes.”

Helpful Report

Hi Howard Thank you for leaving a 5* review. We're sorry to hear that the device was not suitable for your needs of scaring foxes and we hope that you find a solution to this problem as soon as possible. It's very kind of you to leave a 5* review of the device regardless. Wishing you all the best and have a great week. :)

“Keyboard is so clear my husband can now use the computer again on his own. Delivery and service excellent”

Helpful Report

Hello Dawn, Thank you for the 5-star review :) We are so pleased to hear that you have had a great all-around experience with us here at TechSilver, from excellent delivery/service to the product itself giving your husband some of that all-important independence back! Have a lovely day!

“I write a review about the product: 4 star out 5 because the layout design could be improved_ I focus on 'enter' button_ Too small_ completely Useless the "~#" button_ I invite you to try_ Material quality?! It reflect completely the 'Made in China' :D I will add also more colours to idetify the functions, numbers and letters_ Thanks! A”

Helpful Report

Hello! Thank you for taking the time to provide valuable feedback on the Large Print Keyboard, we are always looking to improve for your customers! You have mentioned that you find the enter key too small? We feel there may be a separate keyboard more suitable for what you require - the 'Big Button Keyboard' is assembled in the UK, with options for both yellow and white large 1 inch (24mm) square keys. We will follow this up to ensure you have the correct solution for your needs and please let us know if you have any questions. Have a great day!

“This keyboard is absolutely brilliant - I wish I had discovered it earlier! I had lens replacement surgery several years ago, which means contrast between the keyboard letters and their background is vital. The TechSilver keyboard gives me a much better experience when I am using the pc. All the keys are in the correct places; I really love it”

Helpful Report

Hi Shirley, Thank you for taking the time to leave a 5-star review! We are blown away by how much you love the keyboard! It's great to hear you are having a much better time using your PC and that the keys all look to be in the right places, definitely makes it easier. Have a great day :)

“Delighted with Fall Alarm. Gives me reassurance if I am out as husband prone to falls. Installation simple with v clear instructions Alarm worn on wrist - v comfortable and unobtrusive . Home base also v neat.”

Helpful Report

Hi Kathleen! We are so grateful for your 5-star review! It's wonderful to hear that you are happy with all aspects of the Fall Alarm, from initial setup, wearing comfortably on your husband's wrist, to providing day to day comfort should a fall happen! We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Have a great day!

“My mum struggled with her mobile so she had only basic functions. This pad has given her the chance to video call and play games. We can share photos with her and she feels more included. This is the first time mum has been able to understand a tablet/phone and therefore it has also given her confidence.”

Helpful Report

Hi Gillian, We're thrilled to hear that the GrandPad has helped your Mum feel more confident with technology and feels more included, as it's so important nowadays to keep in touch with loved ones as much as possible! We are also delighted to know that your Mum now has the opportunity to video call you so that you can all stay connected! Thank you so much for the positive comments :)

“It was good to find a UK company selling IT accessories for the visually handicapped/disabled. I was impressed with the keyboard, it works well.”

Helpful Report

Hey John, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! It's amazing to hear that you've had such a great time with the keyboard and that it's working well for you ! If you have any questions, we are always here to help. Have a lovely week!

“Helpful staff - nothing too much trouble. Fast delivery.”

Helpful Report

Hey! Thank-you for a 5 star review, we appreciate the time taken to share your experience with us! We work really hard as a team to make sure you have all the help you need so It's fantastic to hear that our team were able to help you find a solution and that you received the item quickly. Have a lovely day!

“Tech Silver has given me continued excellent service and advice. My husband could not have his limited independence without the tracker attached to his key ring presently using a replacement. He managed to lose both tracker and key but now has them attached to a chain on his trouser loop. Tech Silver staff are helpful, friendly and reassured me on each occasion I needed advice. Of all the products I need to manage my husband's dementia, this is by far the best. Grateful thanks that I was given Tech Silver contact details.”

Helpful Report

Hi Kathleen, Thank you so much for the 5 star review, we are very happy to hear that our products have helped support your husband's independence. We're also happy to know that our advice has been valuable to you. Thank you, and have a lovely week :)

TechSilver is rated 4.8 based on 1,200 reviews