TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Easy to use and even better customer service. Thank you.”

Helpful Report

Hi Harriet, Thank you for the fantastic review! We're really happy to hear that you had a great experience with us, and that you're enjoying your new device. We work incredibly hard to provide the very best customer service on the market, so our team will be delighted to hear your feedback. Have a great day :)

“Excellent service and products, arrived on time with secure packaging.”

Helpful Report

Hi Deborah, Thanks for taking the time to leave us this excellent review :) We're glad to hear that your item arrived quickly and safely. We're working incredibly hard to ensure that our valued customers are receiving their items promptly, even during the complicated circumstances in the UK and abroad at the moment. Hope you have a great day!

“Dear Miles and the team, The 'gadget' as I call it reduces the stress on my family as they can keep a track on my movements if necessary. It is a pretty thing so I can wear it round my neck. The button to press in emergency could be bigger and easier to press.”

Helpful Report

Hi, Thanks for leaving this great review! We're so glad to hear that your device is helping to put your family's worrying at ease, and that it's helping in keeping you safe. We'll be sure to pass your helpful feedback on to the technical team, as we're always looking for ways to improve :) Hope you have a great day.

“I purchased a Granpad last weekend. It was with me within a few days. As advertised it was straightforward to set up. I then delivered it to the care home where my 91 year old father is a resident. Due to COVID I am currently not allowed in the care home, and have not seen my father for many weeks. One of his carers took the Granpad to his room, flipped the lid and pushed the call button and I was able to see and speak to dad. We have spoken daily since, he is easily able to make the call to me. So firstly thank you for designing a product that allows me to keep in contact with my father and secondly the follow up support you have given since the Granpad arrived has been truly amazing...so again a big thank you to the whole team. Best wishes Tim scott”

TechSilver 5 star review on 24th January 2021

Helpful Report

Hi Tim, Thanks for taking the time to leave us such a brilliant review! We're so happy to hear that your father is enjoying his new GrandPad, and that it's helping you to stay connected with him even during the difficult circumstances in the world at the moment. We really think it's a special device, and we're more sure of this every day as more and more stories like this are shared with us. Hope you have a great day :)

“I'm an ancient technophobe and I found Techsilver's Youtube video of the tracker I bought very useful and very easy to understand. My purchase arrived the next day as promised and was very easy to set up. I spoke to a member of staff who was very friendly and made me feel that if I didn't understand anything they would be very happy to talk with me. I'm very happy with the service I received and with the product I bought.”

Helpful Report

Hi Gillian, Thanks for taking the time to leave us such a fantastic review! We're so happy to hear that you found our guides simple and easy to follow, as we've worked hard to ensure they're a non-complicated way to setup each of our devices, even if you're not confident with technology! We'll be sure to pass on your kind words to our friendly support staff, who will be delighted to hear your feedback. Hope you have a lovely evening :)

“I haven't met anyone who is a choosy as me when it comes to computer keyboards but for me this product is perfect. It's got a nice good quality feel to It is, as far as I know, a completely new line. I can't understand why anyone would put up with those bog standard £10 all-black keyboards put out by Dell and just about everybody else. Probably it's a similar situation to the Model T Ford situation – you can have whatever colour you like as long as that's black too. Millions of people in Britain are sight impaired and would benefit from having a high-visibility palette of letters and numbers, large black capital letters on a large white background - ideal. I don't yet know how the keyboard will stand up to having 100,000 words tapped on it but I'll find out soon enough. (Watch this space.) I'm going to ask Which? Magazine to road test it because if it passes muster I shall recommend it even more. The problem is the price, £99.95. It's worth that to me because I’m a heavy user. My unconvinced friends will likely wait until the price drops to nearer the norm. Innovation costs have to be paid off first, of course, which explains the high price you'd have to pay. One little unexpected bonus. I didn't realise it came with a wifi light plugged into the keyboard itself, one of those anglepoise things. It was in danger of being thrown away with the packaging. (There's a hint.) It's smart and extremely useful. Techsilver need a smart marketing group to reach the potential customers who will realise that they need the keyboard after using it for about an hour. If you're reading this, you probably need this product. I wish Techsilver well. Russell Telfer”

TechSilver 5 star review on 20th January 2021

Helpful Report

Hi Russell, Thank you for taking the time to leave such a in depth review. Firstly, we're really glad to hear that you're enjoying your new keyboard, we hope it helped when leaving this review! In regards to pricing, we have a keyboard for all budgets and to suit all needs available on our website. On a last note, we just wanted to thank you for choosing TechSilver, we're really grateful for the time taken to leave this review and for the purchase. Stay safe!

“Compact keyboard in yellow with black lettering in a size I can see as well as an LED USB Light..Perfect.. I can ask for nothing more to operate my Mac. Well done TechSilver”

TechSilver 5 star review on 17th January 2021

Helpful Report

Hi Raymond, Thanks for leaving us this fantastic review! We're so glad to hear that you're enjoying your new keyboard, and that it's making it easier to use your Mac. Hope you have a great day :)

“A great product & great service. I would not have been able to type this review without the keyboard I purchased”

TechSilver 5 star review on 16th January 2021

Helpful Report

Hi, Thanks for taking the time to leave us this great review, and hearing that you left it on your brand new keyboard makes us really happy! We'll be sure to pass on your feedback to our support team, who we're sure will be delighted to hear your kind words. Hope you have a lovely day :)

“Very impressive product (dital reminder clock), surpassed expectations.”

Helpful Report

Hi Owen, Thanks for the brilliant review! We're glad to hear the device is exceeding your expectations, as we try our very best to stock only the highest-quality assistive technology devices on the market. Have a great day :)

“The ordered item was received very quickly and in good condition. The key board was as described and shown on the web site. Great service.”

Helpful Report

Hi, Thanks for the great review :) We're so happy to hear that you're enjoying your new keyboard, and that it arrived quickly for you. We're working very hard to ensure our service remains fast and efficient for all of our valued customers, even during the current circumstances, so we're sure the team will be delighted to hear that their efforts are really helping! Have a fantastic day!

“Excellent and speedy service with a product that I struggled to get. Top job!”

Helpful Report

Hi Vanya-Louise, Thanks for taking the time to leave us such a fantastic review! We try our hardest to stock only the very best in assistive technology solutions, so we're happy to hear you managed to find the perfect device from our range and that our team provided excellent service for you :) Hope you have a lovely day.

“WELL I HAVE NOT HAD THE PRODUCT LONG BUT THUS FAR, IT HAS HELPED ME IMMENSELY, ESPECIALLY DUE TO THE KEYBOARD HAVING THE LARGER KEYS. I AM NOT TYPING WRONG LETTERS AS I WAS WITH MY LAST ORDINAIRY KEYBOARD SIZE AND I DO NOT HAVE TO PRESS SO HARD ON THE KEYS WITH MY CURRENT MODEL. THE STAFF HELPED ME IMMENSLY WITH MY PRE-PURCHASE ENQUIRIES. IT WAS PACKAGE WELL. VERY GLAD I MADE THE PURCHASE.”

TechSilver 5 star review on 13th January 2021

Helpful Report

Hi Frank, Thank you for taking the time out of your day to leave us a review. We're really happy to hear that the keyboard has given you freedom to type and that you were satisfied with our service, it really is something we pride ourselves on! Have a great weekend

“Excellent service from start to finish. Web site easy to use.”

Helpful Report

Hi Edna, Thank you for taking the time to leave us a review. We're really glad to hear you've had such excellent service from us and that you found the website so easy to use! Hope you have a good week

“Have only been using theTechSilver I OS keyboard for a few daysI OS keyboard for a few days but already extremely pleased with it. Keys are extremely clear and have a nice positive feel about them. The adjustable task light attached to the keyboard is invaluable and has two settings - low and bright. I recommend this keyboard for people with a visual impairment. A quality product.”

TechSilver 5 star review on 12th January 2021

Helpful Report

Hi Alan, Thank you for the 5 star review, we really appreciate it. Lovely to hear how pleased you are with the keyboard, it's a great piece of equipment to help people with visual impairments Have a great day.

“Excellent people and company to work with. We bought a tracker for my mother and they're always on hand to answer any questions and resolve any issues. They understand their products inside out and will always go the extra mile to assist - I can't rate them enough and so glad we didn't buy elsewhere!”

Helpful Report

Hi Carol, Thanks for taking the time to leave us such a fantastic review. Our support team will be delighted to read your brilliant feedback, as in your own kind words, they always try to "go the extra mile to assist"! If you ever have any more assistive technology needs in the future, don't hesitate to get in touch. Have a lovely evening :)

“The GrandPad is fantastic, and has made my mum very happy as she can finally video call with us over lockdown! So simple to use, and worth every penny. Customer service is very thorough, patient, helpful, knowledgeable, pleasant, understanding - etc. Listened and responded clearly and intelligently to the point to all of my questions . No patronising or 'sales' talk! Couldn't have been better! Thank you so much!”

TechSilver 5 star review on 11th January 2021

Helpful Report

Hi, Thanks for the excellent and detailed review! We're so happy to hear that you're having a great experience with your GrandPad, and that it's living up to your expectations so well. Since launching the device in the UK, we've helped thousands of loved ones to stay in touch with friends and family, which is so important in the current circumstances! We'll be sure to pass on your feedback about our service to our support team, who we're sure will be very happy to hear your kind words. Hope you have a wonderful day :)

“Great comms, delivery spot on and product great nothing more to say”

Helpful Report

Hi Anthony, Thanks for the fantastic review! It's great to hear that you had such a great experience with us, and you can be sure that we'll be here to help if you ever have any assistive technology needs in the future again. Have a great day :)

“Hi My only issue with the pendant which is a great product is, when I call the item the number is not recognize, but the wife can contact me from the device which is the main thing .”

Helpful Report

Hi John, Thanks for leaving us a great review! We're always happy to help with any technical issues, so if you'd like some support for your problem then feel free to call us on 03300 10 14 18, email us at hello@techsilver.co.uk, or message us on our live chat from the website :) Have a lovely evening.

“Really good device for tracking my wife, who has Alzheimers. I would have given 5 stars if battery lasted longer than two and a half days to 3 days max in default mode 2. However, I'm very pleased with the functionality and ease of tracking on the map.”

Helpful Report

Hi Adrian, Thanks for leaving this great feedback! We'd love to take a look at the battery life issue you've mentioned, as we're often able to help right away with improving this sort of thing :) If you'd like some support, simply get in touch by calling us on 03300 10 14 18, emailing us at hello@techsilver.co.uk, or using our live chat on the website. Hope to hear from you soon, and have a lovely evening!

“Very pleased when first received it but microphone not working on telephone calls. Reported it following day so we haven’t used it waiting for a replacement. Very helpful customer service staff . hoping the replacement will work.”

Helpful Report

Hi Mair, Thanks for the great review :) We're happy to hear that our team were able to help so quickly with your problem, and we'll be sure to pass on your kind words! Have a lovely evening.

TechSilver is rated 4.8 based on 1,200 reviews