K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.94

4.9 Rating 2,510 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,510 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 12th December 2024

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and very responsive - from initial enquiry response and delivery of items - just a couple of days. Would definitely use again”

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Posted 1 year ago

“I had an idea of what I wanted but didn't understand what option would best suit my needs. All of the team were exceptionally helpful and knowledgeable. I will be back soon for the next rooms. Highly recommend Craig and his team. Chris”

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Posted 1 year ago

“Great support and service”

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Posted 1 year ago

“I used the 'Chat' system to help me select bluetooth speakers. The 'real person' assistant was very helpful and quick directing me to a speaker system which I purchased.”

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Posted 1 year ago

“I found the whole experience really easy from ordering to delivery”

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Posted 1 year ago

“Very detailed and helpful with super fast delivery. K&B is always my go to for audio systems!”

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Posted 1 year ago

“Very good service ,informed all the way through to delivery & additional information sent if required”

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Posted 1 year ago

“This is my second lithe speaker and there absolute class”

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Posted 1 year ago

“Good service, quick delivery”

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Posted 1 year ago

“Everything went perfectly. Turntable is amazing.”

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Posted 1 year ago

“Speaker arrived damaged/ faulty I was then told it would need to be sent back then sent to lithe audio themselves before a new one was sent out even though I provided clear photos of the damaged speaker only an hour after they were delivered. Will not be using again”

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Posted 1 year ago

Hi James, sorry to see that the speaker you received had a manufacturer defect/damage, it's very uncommon with this product so I can only apologise. We had initially arranged for Lithe Audio to collect the next working day from when you sent us the pictures, then a replacement would be sent out the day after so it would have been resolved within 2 working days. We then agreed to send an advance replacement out, which has already been sorted before this review, so my apologies that you weren't happy with the resolution given. Whilst I feel we acted on the issue quickly, I am updating and improving our procedures and we will be sending advance replacements with collections on any future orders where goods arrive damaged then dealing with the manufacturer afterwards. Regards, Craig.

Posted 1 year ago

“Bought outdoor speakers, Bluetooth amp and outdoor speaker cable Website easy to use Good technical support on each page Delivery prompt Main issue is remit that came with amp is faulty - constant flashing red light - need to return for a swap so I guess I’ll see how good their customer services are too”

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Posted 1 year ago

“I am an electrician - so I purchased these speakers for my own home - easy to install and the sound is truly unbelievable. You can either wire into the lighting circuit,or indeed plug straight into a 13amp outlet. The only downside is the app, this needs addressed- as the new app is not compatible with my new android. Seriously awsome equipment & I will be offering these to my customers going forward. Regards. Rory Brightwire Electrical Solutions”

K&B Audio 5 star review on 11th June 2023

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Posted 1 year ago

“First purchase of vinyl turntable, didn't really know what to expect! Turns out the website gave me all the info I needed for my purchase, and the reviews where really helpful. From order to delivery was super quick. Brilliant.”

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Posted 1 year ago

“The website was easy to use and place the order. The single stereo speaker looks neat and has great sound, although it is a heavier than expected but I guess that is due to the quality of the manufacturing. Perfect for our small kitchen that is being refitted.”

K&B Audio 4 star review on 9th June 2023

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Posted 1 year ago

“Very quick service and helpful customer support line.. any problems you can talk to a proper human being and talk you through things .. would recommend most definitely”

K&B Audio 5 star review on 5th June 2023

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Posted 1 year ago

“Bought retro record player for my niece. Delivered the following day! Unbelievably fast. Good website easy to navigate. Highly recommend. .”

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Posted 1 year ago

“Overall ordering was simple. Information on the portal was clear. After receiving the speakers, had some issue with the installation instructions. Quickly got on the chat and very quickly resolved. So overall very happy. Cant wait to get it installed and enjoy the speakers.”

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Posted 1 year ago

“Excellent service Thank you”

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Posted 1 year ago

“Definitely marvellss service and delivery on time awesome.thank you do much”

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Posted 1 year ago

K&B Audio is rated 4.9 based on 2,510 reviews